26/01/2026
CALL WAITING TIMES..
Due to exceptionally high volumes of calls into the practice there may be a longer wait for your call to be answered.Please have patience with our Care Navigation team while they work through this pressured time.
If you have any routine requests which are not urgent for today, such as vaccination booking, test results, medication reviews etc, please can we politely ask that you call the surgery next week between the hours of 8am and 6:30pm Monday to Friday, to help reduce the wait time on the 'phones for patients who need more urgent medical assistance.
We are very sorry for any inconvenience this may cause, however we appreciate your patience while we continue to provide our patients with medical services.
Yours in health, Mayford House Surgery.