26/02/2026
Information from NNC
Deafconnect Closure-Important Information from North Northamptonshire Council.
Following on from the announcement by Deafconnect regarding their closure. We would like to update you on our plans for the future of this service.
The current contracted services provided by Deafconnect will end on 30th June 2026.
Deafconnect will offer appointment only services until that date, please contact them directly to arrange this. Information and Advice will also be available online
We are planning for a replacement service for Deafconnect to commence on 1 July 2026, following Deafconnect’s cessation of services on 30 June 2026.
On 19 February 2026, we met with a number of organisations to gather expressions of interest for delivering a replacement service.
We have been unable to share further information with the community prior to these discussions, as it was important for us to first understand the level of interest and ensure that any communication issued was accurate, consistent, and fully informed.
In addition, we wanted to allow Deafconnect sufficient time to communicate their own messages regarding the closure and to support their staff team through this difficult period before we shared details about future arrangements.
Our intention has always been to provide clear and comprehensive information; however, we recognise that this has been an unsettling and uncertain time for the Deaf community, and we apologise for the delay in providing an update.
We plan to share further information as soon as we can regarding a prospective replacement provider, and our longer-term plans.
Deafconnect contact details:
01604 589011
general@deafconnect.org.uk
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