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Monday 8:30am - 8pm Tuesday 8:30am - 8pm Wednesday 8:30am - 8pm Thursday 8:30am - 8pm Friday 8:30am - 8pm Saturday 9am - 5pm

The Salon Genie

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The Salon Genie

We provide full time receptionist & appointment booking services to Hair & Beauty salons across the UK - for less than the cost of a full time staff member

The Salon Genie grew out of The Office Genie, which started in 2005 to support business owners with the best Call Handling available. The Genies are specialists in Appointment Booking and Diary Management, so are the perfect solution to missed and unanswered calls for any Salon. Unlike other call answering services who simply take messages, we prefer to reduce the number of calls you need to return by booking appointments or confirming prices whilst the caller is online. Experience shows that it can take 2 or 3 attempts to return a call to a client, who may no longer be in front of their diary. Over the years we have taken on more and more clients from the Hair and Beauty industry. Using our expertise, we have been able to help Salons increase their profit, return their juniors to learning to be stylists and technicians instead of a receptionist and fill their appointment slots more effectively. So The Salon Genie was born

Every Salon is different, but we know about treatments, styles, cuts so your clients will feel comfortable talking with us. You will benefit from the excellent telephone answering and superb diary management skills of the Genies who are all experienced receptionists and effective diary managers. We book hundreds of appointments every day through our Call Handling service. You can find out all the benefits you can gain from using our Call Handling service in our FREE ebook which you can sign up for on this page. In short you will benefit from:

- An increased number of calls answered – this will increase the effectiveness of your marketing and advertising as you are no longer missing new opportunities

- Appointment booking even on days you are closed or when you are short staffed and fully booked out

- Reduction in the number of small gaps in your diary - this can increase your profits by as much as £62,400 for some salons.

- Freeing up staff – you will no longer have to factor in someone to answer the phones – all your juniors, stylists and technicians can now be earning you money by working with clients not on the phones. Call Jacqui on 01604 53 20 20 or email on hello@thesalongenie.co.uk to find out how you can make your Salon more efficient and profitable for less than the cost of a full time receptionist.

03/11/2025

With The Salon Genie, your clients are always greeted by a friendly, professional voice that makes them feel valued and cared for. We keep your diary full, your customers happy, and your business growing—while you focus on doing what you do best: creating amazing transformations. ✂️✨

Because every great salon deserves great service. 💛

01/11/2025

🎉 It's officially November 1st!

Happy first day of the month! Whether you're setting new goals, planning your year-end push, or just ready for a fresh start—today's the day to make it happen.

Here's to making November your best month yet! 💫

31/10/2025

At The Salon Genie, we make sure no booking slips through the cracks. Our friendly team answers your calls with warmth and professionalism—keeping your clients happy and your chair always full. ✨✂️

You work your magic in the salon, we’ll work ours on the phone! 💕

30/10/2025

MONTH IN THE LIFE OF A GENIE:
At the end of the month, Jacqui and Katie headed off to Birmingham’s ICC for the big Entrepreneurs Circle Convention.

If you’ve never been, picture a room full of wildly creative business owners from all across the country (and even further afield), all buzzing with ideas, stories and big plans. 1,200 people, to be exact.

Katie summed it up best:

“This was my second year attending, and I don’t think I’ll ever get over being around such truly inspiring entrepreneurs from all over the country… and the world!”

One of her personal highlights? Meeting Joe Wicks, aka The Body Coach.

“I’ve followed him since 2014. He’s the reason I bought my first wok! Hearing his story and how it’s never been about money, but about raising awareness for health at all ages… what an amazing human being.”

Also on stage was Stefanie Sword-Williams, author of F**k Being Humble. Her unapologetic message of being boldly yourself struck a serious chord. We like people who don’t shrink. It’s very Genie energy.

And a huge congrats to Inderpaul Birdi from The Keyhole Heart Clinic, who was crowned National Entrepreneur of the Year. A well-deserved win for innovation in a truly life-changing field.

Big love, as always, to the EC team for creating such a vibrant space for learning and connection.

If you would like to read more click the link below:
https://www.theofficegenie.co.uk/blog/a-september-full-of-woks-wow-moments-and-purple-cows/

29/10/2025

🧞‍♀️✨ Between cuts, colours, and clients, who has time to keep picking up the phone? That’s where The Salon Genie steps in!

We take care of your calls with care and professionalism—booking appointments, managing enquiries, and making sure every client feels valued. 💬💇‍♀️

📲 Great service starts before they sit in the chair—and we’re here to make sure it’s perfect every time.

28/10/2025

Sarah stood behind the reception desk of her five-person salon in Manchester, watching her phone light up for the third time that morning. Again, she had to leave a client mid-blow-dry to answer it. Again, she missed the call while she was helping someone into the chair.

It had been like this for months. Her team was brilliant—they genuinely cared about their clients and delivered stunning results. But the constant phone interruptions were killing the vibe. Clients would get frustrated when their stylist disappeared mid-appointment. Staff morale was dropping. And the worst part? She was losing bookings to competitors who actually answered their phones.
One evening, exhausted after a chaotic day, Sarah scrolled through Facebook and saw an ad for The Salon Genie. She was skeptical at first. Another service promising to solve everything? But she booked a call with Jacqui anyway.

The onboarding was refreshingly simple. Jacqui asked the right questions: How did Sarah want calls handled? What was her cancellation policy? What tone should her team use? Within days, The Salon Genie team was answering every single call.
The difference was immediate. Her stylists stopped running to the phone. Clients got uninterrupted appointments. And here's what shocked Sarah most—her booking rate jumped 30% within the first month. People were actually getting through, having pleasant conversations, and booking slots that would've been missed before.

Three months in, Sarah realized something had shifted. Her team was happier. Her clients were happier. And she was finally able to focus on growing her business instead of firefighting missed calls.

"The Salon Genie didn't just answer my phone," Sarah told Jacqui during a check-in call. "They gave me my sanity back."

27/10/2025

📞💇‍♀️ No more missed calls, no more missed bookings! ✨
With The Salon Genie, every caller gets a warm, professional hello—so your clients feel cared for and your diary stays full.

✅ Friendly call handling
✅ Happy clients
✅ More time for styling

You focus on the hair, and we’ll handle the hello! 💕✂️

24/10/2025

💇‍♂️📲 In a busy salon, every call could be your next loyal client—and we make sure you never miss a single one!

At The Salon Genie, we answer your phones with care, professionalism, and a smile. From booking appointments to handling enquiries, we make sure your clients feel valued from the very first ring.

✨ While you focus on styling, we’ll focus on service—helping your salon grow one happy client at a time.

23/10/2025

🎬👻 Happy National Horror Movie Day! 🎃🍿

It’s time to dim the lights, grab the popcorn, and get ready for a few jump scares! 😱 Whether you’re a fan of classic thrillers, spooky slashers, or can’t-handle-the-suspense kind of chills, today’s the perfect excuse for a horror movie marathon. 🕸️💀

So tell us… what’s your go-to scary movie? 👀🍂

22/10/2025

🧞‍♀️✨ Scissors in one hand, colour brush in the other… but who’s answering the phone? That’s where The Salon Genie comes in!

We take care of your calls with warmth and professionalism, keeping your diary full and your clients happy. 💕

📅 More bookings. Less stress. A growing salon.

21/10/2025

🎃🍰 Happy National Pumpkin Cheesecake Day! 🧡✨

Today’s the perfect excuse to indulge in a slice (or two!) of creamy, spiced deliciousness. 😋 Whether you bake it from scratch, grab it from your favourite café, or just dream about it—pumpkin cheesecake is the ultimate autumn treat! 🍂☕

Are you a fan of this seasonal classic, or is it a little too spooky sweet for you? 👇

20/10/2025

💼📲 Great customer service starts with the very first hello.

At The Salon Genie, we make sure your clients feel valued from the moment they call. We answer with friendliness and efficiency, manage bookings seamlessly, and ensure no opportunity slips by. While you focus on creating stunning styles, we focus on keeping your clients smiling and your business growing.

✨ You handle the hair—we’ll handle the hello.

Address

Genie Heights, Barratt House, Kingsthorpe Road
Northampton
NN26EZ

Opening Hours

Monday	8:30am - 8pm
Tuesday	8:30am - 8pm
Wednesday	8:30am - 8pm
Thursday	8:30am - 8pm
Friday	8:30am - 8pm
Saturday	9am - 5pm

Website

http://thesalongenie.co.uk/

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