The Salon Genie

The Salon Genie We provide full time receptionist & appointment booking services to Hair & Beauty salons across the UK - for less than the cost of a full time staff member

The Salon Genie grew out of The Office Genie, which started in 2005 to support business owners with the best Call Handling available. The Genies are specialists in Appointment Booking and Diary Management, so are the perfect solution to missed and unanswered calls for any Salon. Unlike other call answering services who simply take messages, we prefer to reduce the number of calls you need to return by booking appointments or confirming prices whilst the caller is online. Experience shows that it can take 2 or 3 attempts to return a call to a client, who may no longer be in front of their diary. Over the years we have taken on more and more clients from the Hair and Beauty industry. Using our expertise, we have been able to help Salons increase their profit, return their juniors to learning to be stylists and technicians instead of a receptionist and fill their appointment slots more effectively. So The Salon Genie was born

Every Salon is different, but we know about treatments, styles, cuts so your clients will feel comfortable talking with us. You will benefit from the excellent telephone answering and superb diary management skills of the Genies who are all experienced receptionists and effective diary managers. We book hundreds of appointments every day through our Call Handling service. You can find out all the benefits you can gain from using our Call Handling service in our FREE ebook which you can sign up for on this page. In short you will benefit from:

- An increased number of calls answered – this will increase the effectiveness of your marketing and advertising as you are no longer missing new opportunities

- Appointment booking even on days you are closed or when you are short staffed and fully booked out

- Reduction in the number of small gaps in your diary - this can increase your profits by as much as £62,400 for some salons.

- Freeing up staff – you will no longer have to factor in someone to answer the phones – all your juniors, stylists and technicians can now be earning you money by working with clients not on the phones. Call Jacqui on 01604 53 20 20 or email on hello@thesalongenie.co.uk to find out how you can make your Salon more efficient and profitable for less than the cost of a full time receptionist.

Every call could be a new booking — but only if someone answers it with care.At The Salon Genie, we handle your calls li...
23/12/2025

Every call could be a new booking — but only if someone answers it with care.
At The Salon Genie, we handle your calls like part of your team, offering friendly, professional customer service that reflects your salon’s personality and standards.

✨ You focus on the beauty.
✨ We focus on the bookings.
Together, we help your salon grow. 🌸

🎄✨ It’s Christmas Week! 🎅❄️We’re just a few days away, and the festive excitement is officially setting in! 🎁🌟So, tell u...
22/12/2025

🎄✨ It’s Christmas Week! 🎅❄️

We’re just a few days away, and the festive excitement is officially setting in! 🎁🌟
So, tell us… what are your plans for Christmas this year?

Are you:
🎉 Celebrating with family?
🛋️ Having a cosy one at home?
✈️ Travelling somewhere festive?
🍽️ Cooking up a feast?

💇‍♂️📲 Your client experience begins the moment they call — and we make sure it starts beautifully.At The Salon Genie, we...
19/12/2025

💇‍♂️📲 Your client experience begins the moment they call — and we make sure it starts beautifully.

At The Salon Genie, we answer your phones with friendliness, professionalism, and the personal touch your clients expect. From booking appointments to handling enquiries, we ensure every caller feels welcome, supported, and cared for.

The result?
✨ Happier clients
✨ A smoother booking experience
✨ A salon that always sounds professional

Great customer service isn’t just in the chair — it begins with the hello. 💛

Ring ring ring! 📱Tom tenses up. Lisa hesitates. Should she break the moment? Tom's paying for this precious hour of peac...
18/12/2025

Ring ring ring! 📱

Tom tenses up. Lisa hesitates. Should she break the moment? Tom's paying for this precious hour of peace, but what if it's an urgent booking? What if it's a client with a question about their treatment?

Before The Salon Genie, Lisa would have to make that impossible choice—interrupt Tom's treatment or let the call go to voicemail (and risk losing that booking forever).

Now? The Genies have got it covered! 🧞‍♀️

While Lisa's hands work their magic, our team is answering calls, booking appointments, managing cancellations, and giving every caller the attentive, professional service they expect—from 8am to 8pm, every single day.

Tom gets his full hour of blissful relaxation. Lisa stays present and focused. And that caller? They're already booked in for next week!

Everyone wins when you have a Genie on your team! ✨

Grow your salon without the stress. 📈✨Every missed call is a missed opportunity. Every interrupted appointment impacts y...
17/12/2025

Grow your salon without the stress. 📈✨
Every missed call is a missed opportunity. Every interrupted appointment impacts your reputation. The Salon Genie takes both off your plate—we answer your calls, book your clients, and deliver the customer service that keeps them coming back.

Let's turn those missed opportunities into real growth! 🚀

📞💇‍♀️ Great service starts before they sit in the chair.With The Salon Genie answering your phones, every client gets a ...
17/12/2025

📞💇‍♀️ Great service starts before they sit in the chair.
With The Salon Genie answering your phones, every client gets a friendly, professional hello — keeping them happy and your salon shining. ✨

✨ A Day in the Life at Bliss Hair Studio ✨It's 10:47am on a Tuesday, and Sarah's hands are full—literally! She's mid-bal...
16/12/2025

✨ A Day in the Life at Bliss Hair Studio ✨

It's 10:47am on a Tuesday, and Sarah's hands are full—literally! She's mid-balayage on her client Emma, carefully painting those perfect honey tones, when the phone starts ringing... again. 📞

Emma's been looking forward to this appointment for weeks, and Sarah wants to give her the full luxury experience she deserves. But the phone won't stop!

Three missed calls later, Sarah's heart sinks. She knows those could be clients wanting to book, regulars needing to reschedule, or new customers finding them for the first time.

Enter The Salon Genie! 🧞‍♀️

Now, while Sarah focuses on creating hair magic, our team of Genies answer every single call from 8am-8pm. We book appointments, handle reschedules, and make sure no opportunity slips through the cracks—all while Sarah never has to put down her brush or leave Emma's side.

Emma gets the uninterrupted pampering she deserves. Sarah stays in her creative flow. And every caller gets the warm, professional service that keeps them coming back.

🧞‍♀️✨ In the salon world, callers want more than answers — they want warmth, clarity, and someone who genuinely cares.Th...
15/12/2025

🧞‍♀️✨ In the salon world, callers want more than answers — they want warmth, clarity, and someone who genuinely cares.
That’s exactly what The Salon Genie delivers.

We answer every call with a smile (yes, they can hear it!), making sure your clients feel valued from the very first moment. 💕✂️

At The Salon Genie, we act as an extension of your team, answering calls with care, personality, and professionalism. Wh...
12/12/2025

At The Salon Genie, we act as an extension of your team, answering calls with care, personality, and professionalism. While you focus on creating amazing results in the chair, we keep your bookings flowing and your customer experience exceptional.

✨ Let us handle the calls — so you can focus on what you do best.

Sarah's salon was booked solid on a Saturday – back-to-back appointments leading up to a bride's big day. Mid-morning, a...
11/12/2025

Sarah's salon was booked solid on a Saturday – back-to-back appointments leading up to a bride's big day. Mid-morning, a frantic call came through: the bride's mum had a family emergency and needed to reschedule her pre-wedding appointment. Sarah was elbow-deep with a client, but the Genies answered instantly.

They took all the details, understood the urgency, and found Sarah a perfect slot that worked for everyone. Sarah never had to step away from her client, the bride's mum got her appointment sorted, and everyone walked down the aisle looking fabulous. Crisis averted, clients happy, Sarah's day stayed on track.

Between clients, colours, and consultations, the phone can feel never-ending!When The Salon Genie takes over your calls,...
10/12/2025

Between clients, colours, and consultations, the phone can feel never-ending!
When The Salon Genie takes over your calls, your clients are always greeted with a warm, professional hello — keeping your diary full and your salon thriving. ✂️📈

More focus. More bookings. More growth.

🎄📞 A quick festive reminder! ✨Our Christmas opening hours are just around the corner, so make sure you’re up to date wit...
09/12/2025

🎄📞 A quick festive reminder! ✨

Our Christmas opening hours are just around the corner, so make sure you’re up to date with when our Genies will be available over the holidays. 🎅❄️

Address

Genie Heights, Barratt House, Kingsthorpe Road
Northampton
NN26EZ

Opening Hours

Monday 8:30am - 8pm
Tuesday 8:30am - 8pm
Wednesday 8:30am - 8pm
Thursday 8:30am - 8pm
Friday 8:30am - 8pm
Saturday 9am - 5pm

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