Woodview Medical Centre

21/11/2025

🚨HELP US SHINE BRIGHTER!🚨

We’re incredibly proud of the care we provide, and we know it’s making a difference 🤩

Now, we’d love your help! 👉

We currently have only 113 Google reviews, with just 19 of those this year 😶

We don't think our average score of 2.9 reflects the AMAZING results we’ve been seeing in our recent Friends and Family Test results! 🌟

If you’ve had a great experience with us, please take a moment to leave a review! 💬

Your feedback helps others find the care they deserve and lets us keep improving! 😊

Please leave a review or rating here: https://bit.ly/47UPd3u

20/11/2025

🌟Waiting Room Improvements🌟

We’ve been listening closely to your feedback, and we’re thrilled to share that we’re making some improvements to our waiting room!🙌✨

The first changes have already been made - new seating and layout!🎉

Over the next few weeks and months, we’ll continue rolling out improvements to make your experience better🤝

Thank you for your patience as we work to create a more comfortable space for you🏡

19/11/2025

‼️Alzheimer's Society at Woodview‼️

We are delighted to welcome Andrea from the Alzheimer's Society back to Woodview Medical Centre next week🤩

Andrea will be here offering advice, guidance, and information for patients and families🙏

You can speak to Andrea in our reception area from 9am to 1pm every day next week (24th-28th November 2025)🗓️

17/11/2025

‼️It's Safer Gambling Week‼️

Gambling can harm your health, relationships, and leave you in serious debt.

Remember, you’re not alone.

Help and support is available.

Following on from our post last week, we are now a RCGP Gambling Harm Accredited Practice.

This means that the GPs at this practice are trained to listen without judgement and can provide you with support and details on how to access treatment🤝

For more information, visit https://www.nhs.uk/.../addiction-support/gambling-addiction/

To discuss with a GP further, please book in the usual way:

https://accurx.nhs.uk/patient-initiated/K83040

13/11/2025

⭐️Patient Feedback⭐️

We don't shy away from negative feedback; we use this to help shape and improve the service that we're providing to our patients, which includes those long-serving patients who are elderly too!🙏

We would like to assure all patients that we are still here for you, just as we always have been!☎️

The comment above understandably remains a concern for elderly patients across the country as surgeries introduce and improve upon our digital services📱

We understand that these changes may seem daunting for elderly patients as many are unable or not confident in using our digital services🫤

If this is the case then we will complete the form for you over the phone, and get your issue dealt with as appropriate!👨‍⚕️

We believe that the digital services now in place not only make the lives of our 5200+ patients who use them easier, but also the lives of those who are unable to too🙌

The changes have led to a huge reduction in telephone demand, which means that we are able to answer calls much quicker so that you can speak to us when you need to🏎

Yesterday morning, for example, 93% of calls were answered within 2 minutes, and 100% were answered within 5 minutes😁

On the same day last year only 51% of calls were answered within 2 minutes🤒

If you have any family members who are concerned about the digitisation of GP services, please assure them that we are still here for them and that they are welcome call us so we can help ease their concerns🙌

If you have any questions regarding our online services please feel free to comment below⬇️ or contact the surgery by phone if that is easier for you📞

12/11/2025

‼️Do you have concerns about gambling? Are you worried about how gambling makes you feel?‼️

We're here to help, and we're delighted to inform you that we are now an RCGP Gambling Harm Accredited Practice🤩

This means that the GPs at this practice are trained to listen without judgement and can provide you with support and details on how to access treatment🤝

To discuss with a GP further, please book in the usual way: https://accurx.nhs.uk/patient-initiated/K83040

09/11/2025

They shall grow not old, as we that are left grow old:
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning
We will remember them.

Today we reflect on the service of our armed forces, and remember all those who paid the ultimate sacrifice to protect our communities🫡

05/11/2025

✨WE'RE A LEARNING DISABILITIES STAR AWARD PRACTICE!✨

We have today been awarded the Learning Disabilities Star Award Certificate of Achievement, and are now recognised as a Learning Disability Star Award Practice!🤩

This award celebrates our commitment to providing high-quality, compassionate, inclusive and accessible care for people with learning disabilities and their families💫

We’re dedicated to making sure every patient feels listened to, supported, and valued — because everyone deserves the best possible healthcare experience🙌

In practice this means:

⭐️We have Learning Disability Champions⭐️

⭐️We offer reasonable adjustments as needed⭐️

⭐️We deliver annual health checks⭐️

⭐️We provide person-centred care⭐️

A huge thank you to our clinical and admin teams for their hard work, dedication, and teamwork in reaching this milestone👏

05/11/2025

🎆It's Bonfire Night! 🎇

Have fun, but remember to stay safe tonight and over the weekend🤝

NHS website information on burns and scalds gets an average of 8,208 visits over bonfire night weekends. That’s about one visit every 21 seconds😱

Find out how to treat a burn and get the right help if you need it
➡️ https://www.nhs.uk/conditions/burns-and-scalds/🧑‍🚒

05/11/2025

‼️STAFF TRAINING CLOSURE TODAY‼️

Woodview Medical Centre will be closed this afternoon from 12:30pm.

All services will resume as normal tomorrow.

If you require medical attention whilst we are closed then please contact the NHS 111 Service by dialing 111.

Thank you.

04/11/2025

Reminder for tomorrow👇

‼️STAFF TRAINING CLOSURE‼️

Woodview Medical Centre will be closed for staff training on the afternoon of 5th November 2025 from 12:30pm.

All services will resume as normal on the following day.

If you require medical attention whilst we are closed then please contact the NHS 111 Service by dialing 111.

Thank you.

04/11/2025

🌍Our website is now available in 250+ languages!🌏

If English is not the first language of yourself or your friends/family, our website is now available in many different languages to help patients view the information they need in a format that they understand🗣

Simply visit our website, select the "Language" tab at the top, and then select your preferred language🙌