Arrow Continuing Healthcare Consultants

13/08/2025

🎉 Exciting News from ARROW CHC! 🎉

We’re delighted to share that ARROW Continuing Healthcare Consultants is now an Affiliate Member of the Society of Later Life Advisers (SOLLA).

SOLLA works to ensure older people and their families can access trusted, specialist financial advice. At ARROW CHC, we focus on helping clients secure the NHS Continuing Healthcare funding they’re entitled to — and we know the best outcomes happen when expertise is shared.

This new affiliation means stronger connections, better collaboration, and more support for people navigating the complexities of care and funding in later life.

🎥 Watch the video to find out more!

20/04/2025

🌸💛 Happy Easter from ARROW 💛🌸

Easter is a time of hope, renewal, and reflection — and for me, it’s also a reminder of why I started ARROW.

My journey began while supporting my mum through the NHS Continuing Healthcare (CHC) system. It was confusing, frustrating, and often felt unfair. What I learned through that experience changed everything — and I now use that knowledge to help other families fight for the care their loved ones are entitled to.

At ARROW, I provide guidance through CHC applications and appeals, making a complex process clearer and more manageable — especially for those who feel overwhelmed and unheard.

If you’re struggling to navigate the system, know that you’re not alone 💬💛

Wishing you peace and strength this Easter 🌼

Ros
📞 07376 916536
🌐 www.arrowchc.org

03/02/2025

🔍 SOME SURPRISING FACTS ABOUT NHS CONTINUING HEALTHCARE (CHC)

Many people are unaware of these key facts about NHS Continuing Healthcare:

✔️ Accommodation costs are covered if they are part of the overall care need.
✔️ Social care costs are included when they are necessary to meet health needs.
✔️ Care can be provided anywhere – at home, in a care home, or another setting.
✔️ Friends or relatives can provide care and still receive funding.
✔️ CHC is not means-tested – your finances do not affect eligibility.
✔️ A diagnosis isn’t required – eligibility is based on the level of care needed, not a specific condition.
✔️ Many eligible people have never even heard of CHC!​

💡 Could you or a loved one qualify? Don’t miss out on funding that could cover 100% of care costs!
​
Contact us today to find out more:
📞 07376 016536
🔗 arrowchc.org
🌍 info@arrowchc.org

Call now to connect with business.

13/01/2025

🚨 Struggling with NHS Continuing Healthcare? We’re Here to Help! 🚨

Navigating the NHS Continuing Healthcare (CHC) process can feel overwhelming, but you don’t have to face it alone. At ARROW, we specialize in helping individuals and families secure the CHC funding they’re entitled to. 🏥

💡 Did you know?
Many people miss out on CHC funding simply because they don’t know how to present their case effectively. That’s where we step in. With a proven success rate for our clients so far, we make it our mission to ensure your loved one’s needs are recognised and assessed fairly.

✨ What We Do:

✔️ Assist with Checklist and DST Assessments and submit third-party requests for medical records.
✔️ Cross-reference evidence with NHS criteria to build a strong case.
✔️ Provide expert advocacy during the Checklist and Decision Support Tool (DST) assessments.
✔️ Assist with appeals and retrospective funding cases.
✔️ Ensure proper procedures are followed, giving grounds for appeal if necessary.

📞 Book Your Free 15-Minute Consultation Today!
If you think your loved one may qualify for NHS CHC, or need help with an existing application, don’t wait—let’s talk! We’ll guide you through every step of the process, from gathering evidence to presenting a compelling case.

💬 Contact us today to learn more or visit our website for more details!
📲 Message us directly on Facebook or call us on 07376 916536

🔗 Click here to find out how we can help ➡️ arrowchc.org

🛡️ At ARROW, we advocate for your family with care, compassion, and results. Let us give you the peace of mind you deserve. ❤️

Call now to connect with business.

24/12/2024

Merry Christmas and a Happy New Year from ARROW! 🎅

08/12/2024

08/12/2024

How to ensure you are properly assessed for funding...

To ensure you are properly assessed for NHS Continuing Healthcare (CHC) funding, follow these steps:

1. Request an Assessment: If you believe you or your relative has primary healthcare needs, formally request an NHS CHC assessment. Do not assume you are ineligible without an assessment.

2. Understand the Process: Familiarize yourself with the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care, which outlines the criteria and process for assessments.

3. Document Everything: Keep detailed records of all communications with healthcare providers and any assessments or decisions made.

4. Seek Written Confirmation: Ensure you receive a written copy of the assessment decision. If you haven't received one, request it immediately.

5. Avoid Premature Agreements: Do not sign any agreements with Social Services regarding care or financial terms before an assessment has taken place.

6. Challenge Incorrect Information: If you receive misleading or incorrect statements about eligibility or the assessment process, challenge them and insist on a proper assessment.

7. Use Available Resources: Find information to help you understand the process. ARROW Continuing Healthcare Consultants’ website provides easily digestible information about the entire CHC assessment and appeals process.

8. Consider Professional Help: If the process feels overwhelming, consider seeking professional help from experts who specialise in CHC funding assessments and appeals.
ARROW Continuing Healthcare Consultants provide a complete range of services for individuals seeking help, from initiating assessments to appeals.

By following these steps, you can better ensure that a proper and thorough assessment for NHS CHC funding is conducted.

Find out if ARROW can help you today by visiting www.arrowchc.org and completing a short questionnaire

Your relative may be entitled to FREE NHS healthcare funding! ARROW provide specialist services, helping you target free NHS Continuing Healthcare for your loved one. We can help save you thousands of pounds in care costs.

08/12/2024

Why people have a right to an NHS Continuing Healthcare assessment and why this right is often denied...

People have a right to an assessment for NHS Continuing Healthcare (CHC) if they reasonably believe they have a 'Primary Health Need'. This right is crucial because it ensures that individuals receive the appropriate funding for their care if their needs are primarily health-related. The NHS is obligated to conduct an assessment whenever it appears that there may be a need for such care.
However, this right is often denied or overlooked for several reasons:

1. Lack of Awareness: Many individuals and their families are not informed about their right to an assessment.

2. Misleading Information: NHS staff may provide incorrect or misleading statements about eligibility, such as claiming that certain conditions like dementia do not qualify for funding.

3. Avoidance of Costs: There is a perception that some NHS staff may deliberately avoid conducting assessments to reduce the financial burden on the NHS.

4. Administrative Issues: Claims that assessments have already been done or that they will take too long, leading to unnecessary out-of-pocket expenses for care.

Understanding and asserting this right is essential to ensure that individuals do not pay for care that should be funded by the NHS.
Contact ARROW Continuing Healthcare Consultants today to find out how we can help you or a loved one get assessed!

08/12/2024

What are 'Primary Healthcare Needs'?

Primary healthcare needs refer to the main reason an individual requires care, which is primarily due to health-related issues rather than social care needs. If a person's healthcare needs are significant and complex enough to be considered primary, they may qualify for NHS Continuing Healthcare Funding (CHC). This funding covers the full cost of their care, including accommodation. It is essential to have a robust assessment by the NHS to determine if an individual has primary healthcare needs, as this will dictate their eligibility for CHC.

Send a message to learn more

08/12/2024

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is a free funding service provided by the NHS that covers the full cost of care, including accommodation, for individuals with a 'Primary Health Need'. This means their main reason for care is due to health needs rather than social care needs. Eligibility for CHC is assessed by the NHS using guidelines from the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.

Send a message to learn more

02/12/2023

https://www.edp24.co.uk/news/23952281.norwich-womans-mission-share-best-kept-secret-nhs/

Ros Setterfield, from Norwich, has launched a company hoping to share what she describes as the best-kept secret in the NHS with others.