01/12/2022
🎄UPDATE🎄
CANCELLATION POLICY
Dear all existing and future clients,
Due to an increasing number of last minute cancellations over the past few months, I have been left no choice but to implement a cancellation policy. This is not a decision I take lightly and was something I did not want to do, but due to recent increase in cancellations I can no longer operate without one. Late cancellations and ‘no-shows’ disrupt the conscientious and prompt service I aspire to provide to all.
Please note that once you have booked an appointment with me, it means I have reserved time in my schedule exclusively for you. If you cancel your appointment less than 48 hours before your appointment is scheduled to take place, you will be subject to pay the full amount of your treatment.
Payment will be made via bank transfer and I will not be able to rebook your appointment until the payment has been received.
To avoid a cancellation fee, please provide cancellation notice at least 48 hours prior to your appointment.
You can cancel/reschedule your appointment and arrange payment by WhatsApp, text, phone call or email.
A WhatsApp or text message is preferred, as it is an easier method of contact for me.
helen.harper1992@hotmail.co.uk 07834347830.
Please still think of me as your reasonable, light hearted and caring therapist! Life has got real, therefore so has my business.
Thank you all so much for your cooperation, and I’m looking forward to seeing you at your next appointment.
Helen.
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