Highcroft Surgery, Arnold

14/04/2026

**Staff Protected Learning Time (PLT) Thursday 16th April 2026**

Please note that Highcroft Surgery will be CLOSED on Thursday 16th April from 12.30pm for staff training and will reopen on Friday 17th April at 8:00am.
The eConsult online system will also close on Thursday 16th April at 12.30 and will re-open from 08:00am on Friday 17th April.
If you have a pre-booked appointment this will still go ahead, but for anything else the surgery will be CLOSED.
If you require medical attention when the surgery is closed, please call the NEMS Out of Hours Service on 111 who will be able to help you. If you experience any life threatening emergencies such as chest pain, breathing difficulties or require urgent medical attention, please call 999.

02/04/2026

12/03/2026

**Staff Protected Learning Time (PLT) Thursday 12th March 2026**

Please note that Highcroft Surgery will be CLOSED on Thursday 12th March from 12.30pm for staff training and will reopen on Friday 13th March at 8:00am.
The eConsult online system will also close on Thursday 12th March at 12.30 and will re-open from 08:00am on Friday 13th March.
If you have a pre-booked appointment this will still go ahead, but for anything else the surgery will be CLOSED. If you require medical attention when the surgery is closed, please call the NEMS Out of Hours Service on 111 who will be able to help you. If you experience any life threatening emergencies such as chest pain, breathing difficulties or require urgent medical attention, please call 999.

11/02/2026

**Staff Protected Learning Time (PLT) Thursday 12th February 2026**

Please note that Highcroft Surgery will be CLOSED on Thursday 12th February from 12.30pm for staff training and will reopen on Friday 13th February at 8:00am. The eConsult online system will also close on Thursday 12th February at 12.30 and will re-open from 08:00am on Friday 13th February.
If you have a pre-booked appointment this will still go ahead, but for anything else the surgery will be CLOSED.
If you require medical attention when the surgery is closed, please call the NEMS Out of Hours Service on 111 who will be able to help you. If you experience any life threatening emergencies such as chest pain, breathing difficulties or require urgent medical attention, please call 999.

30/01/2026

**Important Notice – Temporary Phone Line Disruption 30/01/2026**
We have been informed that essential works are currently being carried out on our phone line. As a result, there may be some disruption to our telephone service this morning.
Please bear with us while this work is completed — we expect the issue to be resolved by this afternoon.
If you need urgent assistance, please walk into the surgery as usual, and our team will be happy to help.
We apologise for any inconvenience caused and thank you for your patience.

08/01/2026

**Staff Protected Learning Time (PLT) Thursday 8th January 2026**

Please note that Highcroft Surgery will be CLOSED TODAY from 12.30pm for staff training and will reopen on Friday 9th January at 8:00am. The eConsult online system will also close TODAY at 12.30 and will re-open from 08:00am on Friday 9th January.
If you have a pre-booked appointment this will still go ahead, but for anything else the surgery will be CLOSED.
If you require medical attention when the surgery is closed, please call the NEMS Out of Hours Service on 111 who will be able to help you. If you experience any life threatening emergencies such as chest pain, breathing difficulties or require urgent medical attention, please call 999.

05/01/2026

**Staff Protected Learning Time (PLT) Thursday 8th January 2026**

Please note that Highcroft Surgery will be CLOSED on Thursday 8th January from 12.30pm for staff training and will reopen on Friday 9th January at 8:00am. The eConsult online system will also close at 12.30 and will re-open from 08:00am on Friday 9th January.
If you have a pre-booked appointment this will still go ahead, but for anything else the surgery will be CLOSED.
If you require medical attention when the surgery is closed, please call the NEMS Out of Hours Service on 111 who will be able to help you. If you experience any life threatening emergencies such as chest pain, breathing difficulties or require urgent medical attention, please call 999.

13/11/2025

**Staff Protected Learning Time (PLT) Thursday 13th November 2025**
Please note that Highcroft Surgery will be CLOSED on Thursday 13th November from 12.30pm for staff training and will reopen on Friday 14th November at 8:00am. The eConsult online system will also close at 12.30 and will re-open from 08:00am on Friday 14th November.
If you have a pre-booked appointment this will still go ahead, but for anything else the surgery will be CLOSED.
If you require medical attention when the surgery is closed, please call the NEMS Out of Hours Service on 111 who will be able to help you. If you experience any life threatening emergencies such as chest pain, breathing difficulties or require urgent medical attention, please call 999.