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AKA Case Management Ltd

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AKA Case Management Ltd

AKA Case Management enables traumatically injured clients to put meaning back into their lives.

05/01/2026

Meet the team: Melanie Smith, IRCM Registered Case Manager – North Derbyshire

Melanie has extensive experience working with brain-injured clients and brings a wealth of knowledge and qualifications to her role. She joined AKA Case Management in 2006, quickly progressing to team leader in 2007, Assistant Case Manager in 2013, and Case Manager in 2021.

If you need something done, Melanie will make it happen. Highly organised and exceptionally capable, she is simply brilliant at what she does.
Outside of work, Melanie enjoys spending quality time with her young daughter and keeping active through jogging and fitness.

29/12/2025

Meet the team: Elaine Ricketts, IRCM Registered Case Manager – Walsall, West Midlands

After more than 20 years in retail, Elaine returned to education, earning a BSc in Psychology with a focus on Neuropsychology. She gained valuable experience as a support worker before joining AKA, where she now contributes her expertise as a Case Manager, supporting clients with brain injuries.

Elaine is also heavily involved in training and mentoring within AKA, running development meetings and assisting with HR responsibilities.

Outside of her professional life, Elaine is a devoted mother and grandmother, cherishing the time she spends with her three children and grandchildren.

24/12/2025

Merry Christmas to all our clients, team and partners. This season is always a valuable moment to pause, reflect and recognise the collective achievements that have shaped our year. We hope you enjoy a joyful Christmas surrounded by those who matter most.

We look forward to building on this year’s momentum together. Wishing you every success and good health in the new year.

🎄

23/12/2025

Meet The Team - Amanda Brenham, Office Administrator, North West

Amanda joined AKA in September 2025 as part of the admin team.

Amanda has over 25 years of experience as an administrative professional, supporting teams in healthcare, legal, and public sector environments. Experienced in office systems, administration and client-facing communication.

Amanda is a driven, hardworking, enthusiastic, caring and compassionate person. Amanda is also part of the Codnor Community Group. A small group of six people organises fundraising events to provide a fete each summer for the local community.

22/12/2025

Book review: Your Life in My Hands: A Junior Doctor’s Story

One of the team recently read Rachel Clarke’s powerful account of her transition from journalism to life as a junior doctor.

Although the book centres on the medical journey, it offers strong cross-sector relevance. Clarke’s reflections on kindness, callousness, wonder and candour resonate deeply with the principles that underpin effective case management. Some of these qualities serve as critical enablers within our own professional practice, while others reinforce behaviours that we work hard to ensure our clients never experience.

To read the full book review, click here - https://www.akacasemanagement.com/book-review-your-life-in-my-hands-a-junior-doctors-story/

19/12/2025

Congratulations to Linsey Jamieson, who has successfully achieved IRCM Registration. This is an important milestone and reflects her continued commitment to high-quality, accountable practice.

We asked Linsey how she felt about this achievement, and she said, ‘I am happy to be registered. It will be important for referrers and clients to know that case managers are meeting the IRCM standards.’

Well done from us all.👏

18/12/2025

On Thursday, 4 December, a Westminster Hall Debate took place on the potential merits of a comprehensive action plan for acquired brain injury. MPs from across parties contributed, highlighting the real-world impact of brain injury on individuals, families and communities.

Key themes included the need for better access to community rehabilitation, closer integration of mental health and neurological care, improved support for children and families, clearer rehabilitation pathways and stronger data sharing across public services. Several MPs drew on powerful examples from their own constituencies to reinforce the case for a coordinated national approach.

The Minister confirmed that an action plan will be published in the next six months, setting out priorities across health, social care, education, justice and related sectors, with a commitment to embed rehabilitation and long-term support more effectively.

The full debate can be viewed in the video shared here for anyone who would like to understand the discussion in more depth. https://www.parliamentlive.tv/Event/Index/a12d299d-cc5b-4b69-a3cd-57994ee034fa

17/12/2025

Fantastic photos shared by Jo Sims, case manager, showcasing the Christmas decorations her client created for his rehabilitation team. Jay has been attending his local Men in Sheds group for a little while now, and he genuinely enjoys being part of it. He’s developing new skills as part of his rehabilitation journey and building new friendships along the way. It has become a real highlight within his busy rehab schedule.

Jay is a pleasure to work with. He remains fully engaged across all aspects of his rehabilitation and has delivered strong progress to date. As we approach 2026, we are jointly focused on maintaining this positive trajectory and supporting him in continuing to build on the solid foundations he has already established. 🎄

16/12/2025

We had an unexpected but very welcome moment of festive cheer last week when Dr Phil Crowther from Rehabilitate Therapy arrived with a cake in hand. Spirits were high, contingency plans for immediate consumption were drafted, and then… the plot twist.

We discovered it was for Rehabilitate Therapy’s Christmas cake decoration competition.
The admin team did not hesitate. They got started with full seasonal commitment, operational agility and a healthy dose of competitive spirit. The result is a cake that genuinely looks ready for a prime spot in Santa’s own grotto. 🎅

It has been brilliant to see everyone rally together and create something so fun.

Thank you Rehabilitate Therapy Ltd for giving us the perfect excuse to step away from the inbox and embrace a bit of Christmas creativity. 🎄

15/12/2025

Some of the team who support our client John recently met up for a Christmas dinner to mark the start of the festive season. It was a chance to come together, enjoy some time away from the day-to-day and celebrate the beginning of the Christmas period.

Rhiannon Imms, Claire Rhodes-Andrew, Catherine Watkins, Maria English and Claire Oldknow joined in what was a relaxed and enjoyable get-together.

🎄

12/12/2025

We had a fabulous time at our team Christmas lunch this week. Bringing everyone together is always a high-value opportunity, particularly as we work across so many different regions and don't always have the chance to connect in person.

Great food, great company and now we're all in the mood for Christmas!

🎄

11/12/2025

A few weeks ago, Mel, Kerstin and Jo attended the South Yorkshire Acquired Brain Injury Forum in Sheffield. Jo is a committee member and treasurer of the forum.

The theme for the day was navigating everyday life after brain injury, with three insightful talks covering:

• SCBIRT: who they are and what they do
• Bridging the gap by optimising communication and strategies in neurorehabilitation
• Navigating today’s welfare system reform

The speakers delivered strong, practical content and there was time for networking, allowing attendees to strengthen relationships and share learning.

Address

7 College Street
Nottingham
NG15AQ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.akacasemanagement.co.uk/

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