07/01/2026
Today marks a monumental occasion; the end of an era, some might say. We have become a paperless service! And in true Health Shop style (well, The Health Shop meets Moira Rose), we gave our paper files a proper send off.
For those who don’t know, The Health Shop was established over thirty years ago, being set up during the HIV epidemic. Back then, we used ID numbers and paper files to ensure people could remain anonymous within services.
Over the years, and as times have changed, we have embraced the online monitoring systems and stopped using ID number cards, instead we take a name a date of birth from clients, still allowing people to remain anonymous by giving an alias name if they choose to do so.
This morning we gathered as a team to discuss the end of paper files, looking back over the years and remembering clients who are no longer with us but whose numbers we remember.
We ended our service shredding a paper file, to symbolise the end of this era.