Trentside Medical Group

15/04/2026

IMPORTANT: The practice will close at 12:00 on Thursday the 16th of April 2026 for mandatory staff training. We will return to normal operating hours on Friday the 17th of April. Thank you for your understanding.

13/04/2026

Dear Patients,

We are running a COVID clinic in the practice on Saturday the 18th and 25th of April 2026. Please contact the surgery or see the booking page attached. Eligible patients are:

adults aged 75 years and over (by 30 June 2026)
residents in a care home for older adults
individuals aged 6 months and over who have a weakened immune system

Book, change or cancel a COVID-19 vaccination appointment online.

09/04/2026

IMPORTANT: RESOLVED - NETWORK OUTAGE

Dear Patients,

The network issue has been resolved and the practice is returning to normal operations. We appreciate your understanding during this disruption.

09/04/2026

IMPORTANT: SERVICE OUTAGE

Dear Patients,

We are currently experiencing network connection issues within the building and are unable to access our clinical systems.

We are unable to access your records to arrange appointments, so there will be delays in processing triage requests.

Apologies for the inconvenience. We will update you when service resumes. Thank you

07/04/2026

The latest screen time guidance for under-5s covers everything from how long is too long, to the role parents play in shaping healthy habits. Watch to discover the key points, and visit Best Start in Life for more.

Did you know that your own screen habits can influence your child's relationship with technology? Watch to find out what the guidance says about supporting healthy screen time in under-5s. Visit Best Start in Life for more.

31/03/2026

Dear Patients,

Our Patient Participation Group is hosting a fundraising quiz and raffle for a FeNO machine for patients at Trentside Medical Group on the 15th of May 2026, 7:30 PM at the LOCO Centre.

Tickets are available for purchase at:
Trentside Medical Group Reception
St George's Centre
Pat Opala (please contact 07790304545)

30/03/2026

Best Start In Life - Screen Time

From recommended time limits to the importance of what's on the screen, there's a lot parents can do to support healthy habits in under-5s. Swipe through to find out more, and head to the Best Start in Life website for further guidance.

Did you know that your own screen habits can influence your child's relationship with technology? Swipe through to explore what the guidance says about supporting healthy screen time in under-5s. Visit Best Start in Life for more.

The latest screen time guidance for under-5s covers everything from how long is too long, to the role parents play in shaping healthy screen habits for their little ones. Swipe through for the key points, and visit Best Start in Life for more information.

25/03/2026

If you have a secondary school-aged child who has missed a vaccination, you can make a free appointment for a catch-up session. Please ring Intrahealth at 0333 358 3397, option 4, option 2. For more information, please see our website.

20/03/2026

Patient Information - Meningitis B

20/03/2026

Patient Information: Meningitis B Outbreak

The UKHSA has confirmed 18 cases of invasive meningococcal disease as of 12:30pm on the 19th of March 2026 in the Southeast of England. The outbreak is centred in Canterbury, Kent.

Symptoms to look out for
• Fever
• Severe Headache
• Rash that does not fade under a glass
• Vomiting
• Cold hands and feet
• Limb pain #
• Drowsiness or confusion
• Rapid deterioration

For more information, please see our website:

20/03/2026

EMMA AI Integration

Dear Patients,

In the next few days, we will begin gradual integration of EMMA AI phone assistant. You will hear a message from Dr Baiou introducing the programme. Please provide descriptions of your queries in a clear manner as you would normally, and your clinical/administrative requests will be received by the practice automatically.

We appreciate your patience and understanding during this time.

18/03/2026

Some parents choose to share a bed with their baby. Many parents fall asleep without meaning to, with the baby in bed with them.

The Lullaby Trust provides information on how to co sleep more safely. There are some situations when co-sleeping is very dangerous and should be avoided. These include after drinking alcohol, if anyone in the bed smokes, if anyone has taken drugs or medication causing drowsiness or if your baby was premature.

Sleeping on a sofa is very dangerous for a baby and should always be avoided. It increases the risks of Sudden Infant Death Syndrome (SIDS) by up to 50 times.

https://www.lullabytrust.org.uk/baby-safety/safer-sleep-information/co-sleeping/