Cobbs Garden Surgery

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Cobbs Garden Surgery

Welcome to Cobbs Garden Surgery. We are a medical centre dedicated to delivering high quality NHS

19/01/2026

EMMA - Virtual Receptionist

Just an update, we are experiencing some onboarding issues with EMMA and she may not be as smooth and helpful as we are expecting.

Please note - this is an AI product so we will need to allow her to bed in and learn our processes, so we do ask that you can be as patient as possible.

This does not impact our service or triage system, you can just ask to “speak to reception” and you will be transferred.

Thank you for all of your support!

18/01/2026

OUR VIRTUAL RECEPTIONIST IS HERE!

EMMA (our virtual receptionist) is joining us at last and her first shift is tomorrow (19th Jan).

Don’t worry - this won’t have much impact over the next 1-2 weeks as she has lots to learn from us. However, you may hear a new option when you call us from tomorrow, where you can choose to “speak” to her.

EMMA picks up your call within a few rings and she can take your requests over the phone. She will fill triage forms in for you, or forward admin requests - with no delays.

If you would rather still speak to our reception you can use that service as usual but if you fancy giving EMMA a go, please do! She may just surprise you - we’ve loved chatting to her in training!

Other changes ahead -
Need to cancel an appointment but want to tell us without queuing?
We are setting up a dedicated “cancellation line” shortly where someone will take your message and action a cancellation straight away, meaning your appointment can be reused immediately.

We welcome feedback about your experience with EMMA and thank you for your support.

05/01/2026

❄️❄️WEATHER CONDITIONS❄️❄️

Please be aware that clinics may possibly run a little late today.

A lot of our staff do have a long trip in to work but they will be doing all they can to get in safely and on time.

Many apologies and for all those needing to drive - give yourself extra time and take care.

❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️

24/12/2025

🎄🎄🎄Merry Christmas from everyone at Cobbs Garden Surgery🎄🎄🎄

If you require medical assistance over the next four days, please call 111 or attend the urgent care centre in Milton Keynes. If your concern is life-threatening then please call 999.

🌟 Wishing you a Happy and Healthy 2026 🌟

18/12/2025

Despite the wet weather, it was lovely to see so many of our patients attend our drop-in flu clinic today. A huge thank you to everyone who braved the rain to help protect themselves and others this winter 🌧️

We were also delighted to welcome MK Dons, who joined us for a while and helped bring some extra smiles and community spirit to the day ⚽👏🐮

Together, we’re doing our bit to stay well this flu season 💉

17/12/2025

🎄 🎄 Flu vaccination clinic tomorrow 🎄 🎄

Please feel free to share 🙏
Remember to bring your NHS number if you are not registered at Cobbs Garden Surgery!

15/12/2025

💉 Get Your Flu Jab Before Christmas 🎄

FREE Flu Vaccinations for eligible NHS patients - you do not need to be registered at our surgery!

🏥 Cobbs Garden Surgery

🤝 Supported by MK Dons FC ⚽ Look out for the MK Dons Mascots Mooie and Donny!

📅 Thursday 18 December 2025
⏰ 1:00 – 4:00 PM
📍 Cobbs Garden Surgery, Olney, MK46 5QG

✅ Protect yourself & your loved ones
✅ Stay well this winter
✅ Help reduce pressure on our NHS

📣 Just pop down — no appointment needed
Get protected before Christmas!

💙 Do your bit for the community and the NHS this winter

11/12/2025

****Important Update About Flu****
Please share 🙏

You may be aware of the serious concerns about the flu outbreak.

We have over 1,500 patients who are STILL NOT PROTECTED for the 2025-26 season which is a huge number.

There is a reason you are eligible. The vaccination is there to protect you.

Carers of older/disabled patients are also eligible for the vaccine on the NHS.

With over 1,717 patients admitted each day last week with serious flu complications we urge you to come in and see us.

We are running a new Drop In Session on Thursday the 18th of December between 2-4pm to help you get the protection you need.

This offer is open to ANY ELIGIBLE NHS PATIENTS. You do NOT have to be registered at the Cobbs Garden Surgery. Please come down. We need to help reduce the burden on the NHS and save Christmas!

Tess our Practice Nurse would like to inform you about the vaccination.

Please call in, and keep you and your loved ones healthy this winter.

🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄

10/12/2025

***CHRISTMAS PRESCRIBING***
🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄

Just a request -

Please be aware that ordering prescriptions over Christmas may take a little longer, so be prepared and order early if you can.

Please pass this message on.

Many thanks

Cobbs Garden Surgery

01/12/2025

Cobbs Garden Surgery are joining up with Olney is Kind (www.olneyiskind.org.uk )
to promote "Check your neighbour week" from 1-5 December 2025.

Everyone leads busy lives but taking the time to check on your neighbour at some point this week could change a life.

We are concerned that the most vulnerable may not be accessing vital health and social care services that they need, but together we can change this.

It doesn’t take much time to be a good neighbour and take part - just to check someone is safe, warm and well. Please note - You do not need to go inside their house to do this.

Knock on the door and ask if they are ok, are they warm and well? Have they got essential supplies like bread and milk? Do they require any medical support?

Please remember that in extreme conditions, your actions could save someone’s life and if things are ok, you will certainly brighten someone’s day.

Our community is important, so let’s look after it.

28/11/2025

We are currently experiencing an issue with our phone lines. This is a national problem and our IT team are dealing with this.

You can still access our online triage forms for both medical or admin problems via our website.

Apologies for any inconvenience this may have caused.

21/11/2025

With the cold weather approaching fast, now is the ideal time to protect yourself this winter 🍂❄️

We’re encouraging all our patients aged 65 and over and all eligible ‘at risk patients’ to book their free NHS flu vaccine.

Getting vaccinated helps reduce your risk of serious illness and keeps our community healthier through the colder months.

Call the surgery or book online today 💉

Address

West Street
Olney
MK465QG

Website

https://cobbsgardensurgery.co.uk/

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