Westgate Surgery

10/09/2025

14/07/2025

Important Patient Information: Use of Heidi Health at Our Practice

We’re writing to let you know that our practice will soon begin using a digital tool called Heidi Health to support the care we provide to you.

What is Heidi Health?
Heidi Health is designed to improve the quality, safety, and speed of care. Heidi Health does not replace your doctor or nurse. It simply supports them behind the scenes — similar to a digital scribe — helping with the technical side of recording and organising medical information.

What does this mean for you?
When you visit or speak with one of our clinical team members, they may use Heidi Health to help record and review relevant health information. This allows them to focus more on your care and less on admin tasks.

Consent and your choice
Your consent is important. Our clinical team will always ask for your permission before using Heidi Health during your consultation.

If you have any questions or concerns about this, our team will be happy to discuss them with you.

Data privacy and security
Heidi Health is fully compliant with NHS data protection standards. Your information remains secure, confidential, and is only accessed by authorised staff involved in your care.

We’re confident this will help us provide you with better, more efficient care.

Thank you for your continued trust in our practice.

16/06/2025

Diabetes can lead to sight loss — but screening helps protect your vision.

People with diabetes are invited for regular eye checks to help spot problems early. Missed your last appointment? Contact your GP or local screening service.

➡️ https://www.nhs.uk/tests-and-treatments/diabetic-eye-screening/

16/06/2025

12/06/2025

Please note we are closed for training day.

Please note we are closed for training tomorrow from 12noon.

26/05/2025

Please note we are closed today for Bank Holiday. If you require urgent medical attention please go to the nearest urgent medical centre, call 111 or 999. We are reopen tomorrow at 8am.

14/05/2025

Please note we are closed for training tomorrow from 12noon.

01/05/2025

Please note a change of email address from today. westgate.otleyreception@nhs.net

16/04/2025

Please note we are closed for Bank Holiday Good Friday 18th April and Easter Monday 21st April. Back open 8am on the 22nd April. Have a lovely Easter

12/03/2025

💷🚭Did you know you could save nearly £2,500 a year by quitting smoking? It's time to take control of your health and your wallet. Start your quit journey today with free support from NHS Better Health.

Better help quit smoking website: https://www.nhs.uk/better-health/quit-smoking/

Free NHS quit smoking app (App Store):
https://apps.apple.com/gb/app/nhs-quit-smoking/id687298065

Free NHS quit smoking app (Google Play):
https://play.google.com/store/apps/details?id=com.doh.smokefree&hl=en_GB&gl=US&pli=1

06/01/2025

When visiting the surgery today please try park elsewhere or walk as the carpark is not gritted and treacherous