SERVICES WE PROVIDE
Home Care Services
The same services are offered for
• Domiciliary care
• Supported Living
• Live-in care
• Dementia Care
• Respite Care
• Palliative Care
• Hospital Discharge and Support
Ringstead Healthcare Ltd offers a variety of Home Care services tailored to meet individual needs for people living in Oxford and the surrounding areas These include:
• Sitting and companionsh
ip support
• Food/meals preparation
• Shopping/collecting prescriptions or pensions
• Rehabilitation aftercare at home
• Help with learning, physical and sensory disabilities
• Attend appointments
• Escorted outings
• Administrative tasks / form filling or letter writing
• Laundry and general housework
• Pet care/dog walking
• Gardening and home repairs
• A sleeping/waking night service between 22.00 and 07.00 hours
Domiciliary care
We provide a range of care services to make your wish of staying in your own home, amongst your family and friends, a reality. Our Domiciliary Care services are tailor-made to support you with general everyday tasks depending on the level of support required, allowing you to maintain your independence in a dignified manner. This can be from a short visit up to as many hours as is requested. We use Person-Centred Active Support approach so that the service is bespoke to you. It will be tailored to enable you to be as independent as possible and also give you all the support and care you need to experience life to the full. These could include:
• Sleep In/ waking night
• Sitting and companionship support
• Food / meals preparation
• Shopping / collecting prescriptions
• Dementia care
• Hospital discharge and support
• Respite care
• Palliative care
• Help with learning, physical and sensory disabilities
• Attend appointments
• Escorted outings
• Administrative tasks
• Laundry and general housework
• Pet care and / or dog walking
Live-in Care
As we become older, many of us wish to remain as independent as possible whilst staying in our own home, amongst familiar surroundings. We provide live in care services in Oxfordshire and nationally. A private bedroom must be available for the carer. As we become older, many of us wish to remain as independent as possible whilst staying in our own home, amongst familiar surroundings. Our helpful friendly carer help you live how you wish. We use Person-Centred Active Support approach to make a tailor-made care plan to fit in with your preferences and would be reviewed frequently and therefore be flexible and bespoke. The carer would live in the house with the person they are looking after. Live-in care means peace of mind for you and your family knowing that as someone caring and responsible will always be there. Dementia Care
Many families are arranging for their loved ones who have dementia to enjoy care at home rather than arrange for them to live in a care home. At Ringstead we use Person-Centred Active Support approach to make a tailor-made care plan to fit in your preferences and would be reviewed frequently and therefore will be flexible and bespoke. A safety check of your home is an essential part of the care plan, ensuring safety in your own environment with a planned routine on a regular basis. A change in routine and/or moving home can be very upsetting and daunting to someone living with this condition. Ideally, they need to be in their own environment with the people they know. There are many challenges that dementia and memory loss cause. By eliminating a few of these challenges makes life far easier for those suffering from dementia. Respite Care
Caring for a loved one can be physically and mentally demanding. It is much more than purely handling the day-to-day tasks. The emotional strain can take its toll, especially when caring for a loved one for long periods at a time. Ringstead provides a fully trained carer to look after your loved one whilst you are away. It means you can have some personal time before returning home, fresh and renewed. Respite care can either be provided through:
• Live-in Care – where the carer lives in your house, offering support and company day and night
• Hourly Care – if you need some extra support for a just a few hours each day Our friendly carer will visit on agreed times to do all the things you normally do. A Person-Centred Active Support is used to make a tailor-made care plan to fit in your preferences and would be reviewed frequently and therefore will be flexible, bespoke and will be fully discussed and agreed with you. Your carer’s daily tasks could involve:
• Nursing care needs such as catheter or continence support
• Mobility support by helping your loved one move around the house
• Overseeing medication
• Ongoing companionship and emotional support
• Cooking meals and food shopping
• Housekeeping, including washing and drying clothes
• Arranging visits out, for a break or to see family and friends
• Feeding and caring for pets if you have any
Palliative Care
Palliative home care enables service uses to remain in their own homes to receive end-of-life care. It can be very distressing to see how a terminal illness affects a loved one. Ringstead can help by providing specialist support with the day-to-day things so your family can make the most of your time together. A Person-Centred Active Support approach is used to make a tailor-made care plan to fit in your preferences and would be reviewed frequently and therefore will be flexible, bespoke and will be fully discussed and agreed with you. Having palliative care at home means your family member or friend can remain in the place they feel most comfortable, surrounded by their memories and the people they love. With the one-to-one support of a compassionate carer, who is experienced in palliative care, they will have specialist support whenever they need it. One of the main benefits of palliative care at home is that it allows somebody to pass away peacefully in their own home, with someone they know and trust nearby. As well as being reassuring for the person receiving care, knowing this can give peace of mind to families and close friends too. It is usually easier for friends and family to visit at a person’s home. Round-the-clock care also means that any changes in condition will be noticed and responded to quickly. Family members can carry on with their lives, knowing they will be notified of any developments. Whether you are looking for a full-time live-in carer or a carer for those times when you need some extra help, Ringstead can provide the full range of care services for palliative and end-of-life care. For personal care, overseeing medication, cooking meals or sharing memories over a cup of tea, our support covers whatever you need. Hospital Discharge and Support
Circumstances can quickly change and perhaps help is needed at home in a hurry. It may be that there has been an accident or an unexpected discharge from hospital. If this happens, please contact Ringstead and see how we can help you. If you or a loved one has been discharged from hospital but feel that help is still needed, then one of our friendly, helpful carers can make everything seem easier to cope with. Perhaps, the hospital will not allow you home unless there is help at home. If this is the case, then please give us a call. A hospital stay can be a difficult time for both you and those close to you. No one likes to stay in hospital and always hopes the visit will be as short as possible. Ringstead can help by providing care at home when you are discharged. The type of help needed when you are discharged will depend on why you were in hospital. Ringstead can help with the following but if you have other needs please ask:
• Bathing
• Dressing
• Eating (are there diet restrictions, e.g., soft foods only? Certain foods not allowed?)
• Personal hygiene
• Grooming
• Toileting
• Transfer (moving from bed to chair)
• Mobility (includes walking)
• Using certain special equipment
• Co-ordinating and overseeing medication
• Household chores
As with all our services, A Person-Centred Active Support approach is used to make a specialised tailor-made care plan to fit in your preferences and would be reviewed frequently and therefore will be flexible, bespoke and will be fully discussed and agreed with you. The care plan will be regularly checked and adapted to your health progress at home. Overnight sleep-over or waking night
Sometimes help and support is needed at night. Perhaps you feel unhappy being left alone at night or you need help in the night with toileting or need medication at set hours. Whatever the reason, Ringstead can arrange help for you. As everyone is different and has different needs, your overnight care will be assessed and agreed in a care plan, similar to a daytime care plan. Tell us what is required and we will do our best to supply the solution to make you have a comfortable night. By giving support when it is needed, your family and loved ones will have the reassurance that you are in safe and capable hands. The main reasons for having overnight care are:
• Support with administering medication through the night
• Assisting with toilet breaks
• Help with moving in bed, for example, changing positions to prevent bedsores
• Help with complex needs
• Someone on hand if necessary
• Peace of mind for loved ones
• Please contact us so that we can help with your needs. There are different options that are available. The main ones are: Overnight Sleep-over where the carer stays in your home and is there if you need support. They can support you up to two times a night. A Waking Night can be arranged when more care is needed every night. With this, the carer is on duty throughout the night. By having support from a fully trained carer through the night, you and your family can have a more comfortable and enjoyable sleep. If you would like to find out more about Overnight sleep-over or waking and how we can support you, please CONTACT US. Sitting and Companionship Support
Many people do not need a lot of help in the house or with personal care but would like someone to be there as a companion to support them with certain activities. They wish to have someone to share an interest with, to visit them or help with the shopping for example. Some people do not receive regular visitors but would like to. Perhaps they will feel safer if someone calls to say ‘hello’ and sees if everything is all right. If you feel that you would like a regular visitor to sit with you, have a chat or help you with a hobby or interest, please let us know as we can help. One of our carers will call and accompany you where you wish to go or sit with you and spend quality time with you. They will become a familiar trusted friendly face to help and share in your interests and offer companionship. Also, if family members cannot always be with you and worry about leaving you alone, Ringstead carers can visit when they have to go out. By having someone who calls when expected, people feel happier and have something to look forward to. Sharing a hobby or having a friendly chat can make someone’s day special. If you would like someone to help with:
• Walking the dog
• Going to collect the pension or visiting the bank
• Shopping for food, clothes or other items
• Going to leisure activities
• Enjoying a chat over a cup of tea
• Company and help while doing crafts or hobbies
• Playing cards, chess, draughts or similar
• Going to a day service
• Visiting a community centre
• Using public transport
• Company and transport for doctor and hospital appointments
• Coping with tradesmen or how to operate certain equipment
• Paying bills and understanding financial documents
• Getting funding advice or help with claiming benefits
It’s your choice how much and what kind of companionship support you have and how often you want it. The above are only examples – please ask us about your personal needs. Food and Meals Preparation
A good diet is important at any age but preparing food and cooking it can be a challenge when we get older. Older people are hesitant to ask friends or relations to cook for them and can eat poorly balanced meals as a result. Ringstead can provide assistance or prepare the whole meal required if necessary. Individual dietary needs will be taken into consideration when planning a meal as will different food likes and dislikes. All our carers have training on food hygiene and preparation so that the service users will enjoy their meals. Many people forget to eat. Sometimes they cannot cope with the food preparation or find cooking too difficult. Often the easy option is taken of choosing unhealthy snacks, biscuits or chocolates.Eating healthy food is essential to maintain or improve everyone’s health. Regular, balanced and well-cooked meals are considered to be an important part of the company’s ethos. Sadly, many older people or those who need help to look after themselves are unable to shop or cook the desired foods.There are several ways that Ringstead can help with food and meals preparation. These can include:
• Creating shopping lists
• Buying ingredients for customers
• Occasional or all meal preparation
• Cooking for older people
• Washing dishes
• Finding easy meals for older people to prepare
Please contact Ringstead if you think you or your relative is not eating properly or having problems with preparing meals and needs help. We are here to solve the problem and get everyone enjoying eating healthily and well. Laundry and General Housework
We all like to have a tidy, clean house with freshly washed clothes hanging in our wardrobe. If you are finding it difficult to lift the vacuum cleaner or load the washing machine, then let us know. Ringstead provide helpful, friendly service for you to have a shining and spotless home to live in. We support with everyday chores that have become difficult to finish to give you time to relax and enjoy life. Our carers are reliable and trustworthy. All our carers are DBS and reference checked before they can start work and training. The training is done in our in-house by specially selected staff. This means that you do not need to worry about having them in your house. Besides helping with medical and personal care, our carers can help you load your washing machine, do the ironing for you or even hand-wash small items that cannot be put in a washing machine. A carer will even water and look after your indoor plants. We can help your family by sharing the workload of keeping your house nice. If work needs to be done and your family prefer to spend quality time with you rather than rush around with a duster, let us know. We are here to help you enjoy living in your home. Shopping and Collecting Prescriptions/ Parcels
As people get older, they find it more and more difficult to go shopping. Sometimes there is too much choice and making decisions is too hard. Also their mobility can prevent them to visit the shops. This can be both distressing and annoying for them, especially if buying food is a necessity. Part of the reason to live at home and to be as independent as possible is to have the option or help to decide which food should be on the menu. There is nothing worse than being presented with a badly cooked meal made with ingredients that the person does not like. Ringstead supports and helps Individuals to decide which food they wish to eat and also to help them purchase the shopping if wished as well as cooking the food purchased. Sadly, many older people or those who need help to look after themselves are unable to shop or cook the desired foods. This is why we offer a personal shopping service as well as cooking meals. It is not only with supermarket/food shopping that help can be given. Prescriptions can be collected or letters and parcels posted for example. There are several ways that help can be given with regards to shopping. The carer can accompany the client to the shops and help them do the shopping. This is the best option if possible as it enables the service user to be more hands on and also gets them out of the home environment. Another way is that a shopping list can be made and the carer goes alone to the shops. Service users can also take advantage of the various home delivery services offered by some companies. These companies sell a vast array of items including food and clothes as well as household items and can be ordered over the telephone or on the internet. By helping service users to decide and order items, as well as being there when deliveries are made, carers can help make the buying of goods and presents so much easier. Attend Appointments
Often support is needed to attend appointments with doctors, dentists, opticians or even to change a library book. Ringstead provide support to enable service user to be taken to these important meetings. It can be very distressing for the elderly to have appointments outside their homes. They can worry about how to find the right clinic in a large hospital or how they can get to the building where the appointment is to take place. We can support with making the appointment or confirming it. If no family members are able to accompany the service user, we can arrange for a carer to do this as well. If necessary, the carer can accompany the client into the consultation. As all our carers are DBS and referenced checked, they are able to help you get out and about, either on public transport or in a car, accompanying you or a loved one where they wish to go. We can also support with appointments in the home. This is usually when utility providers or workmen need to have a scheduled visit to mend or service an item such as a boiler. It is worrying for a client to let an unknown person into their home even if there is an appointment for the work to be done. A carer can be there to help with letting the person in and make sure that the work is done correctly. Escorted Outings
You can stay happy in your own home and do the things that you wish to do, when you wish to do them. We take note of the things you like to do and when you like to do them. This could include outings to the theatre or a local club for example. Life does not end just because you need help to live in your own home. By providing the right sort of support, we are able to support you live life to the full. By arranging to have a carer, either hourly or live-in, you can organise your life how you wish. All our carers are DBS checked, referenced and expertly trained. We try to match your carer with your interests so that you can both enjoy outings and activities together hourly or as Live-in Care. Pet Care
One of the advantages of living in your own home is being able to live with your precious pets. The disadvantage of moving to a residential care home is that your pets cannot go with you. By having home care service, this will not be a problem as Ringstead will ensure that the carer chosen for you is able to also look after your pets. Please CONTACT US and to arrange a meeting with you and your family in your own home. This will also give us a chance to meet your pets and discover what they like to eat or how often walks are needed. It is as important to know their routine as well as your needs because it is realised that you will not be happy unless your pets are also being looked after nicely.
