Steps Ahead Care & Support Ltd

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Steps Ahead Care & Support Ltd

Steps Ahead Care & Support prides itself on providing highly trained, motivated and experienced staff to various organisations and individuals.

Care Packages -

The aim of Steps Ahead Care & support is to enable the people we support to live as independently as possible in their own home. We will tailor a package of support to meet your requirements this could be 24 hours a day or a few hours each week. Steps Ahead Care & Support commits to working with each person, their relatives, carers and the multi-disciplinary team, towards identifying, implementing and reviewing a personal care and support plan. The care and support plan will adequately reflect your needs at any one time to deliver the highest quality care and support, this will be constantly reviewed and discussed with the person to ensure that it is current and we are continually able to meet your needs and requirements. We will work with you and support you to recruit and to develop a committed team of support workers who are able to deliver the level of support you require, of course taking in to consideration your individual personality, personal interests and ensuring that they have common ground to build on a professional working rapport. We will support you to reach your personal goals and aspirations ensuring that you are able to make informed choices and take risks concerning your day to day life. We will work with you to facilitate a community based rehabilitation programme working with relevant therapists to safely reduce the level of support required and increase confidence and independence. If you are interested in considering Steps Ahead Care & Support as an addition or alternative to your current provider please contact our professional, friendly and experienced team on 01752 547257 or email christine@stepsaheadsupport.co.uk

Agency -

Steps Ahead Care & Support are an established provider of agency staff to Registered organisations, we specialise in providing highly skilled staff to organisations who support people with a learning disability, mental health, autistic spectrum, physical disabilities and acquired brain injuries. Steps Ahead Care & Support prides itself on providing an exceptional professional service at a moments notice. We provide a 24 hour on call service which operates 365 days a year, this is managed by one of our experienced team who will be familiar with your organisations individual requirements and the support staff who best compliment your existing team. Steps Ahead Care & Support will ensure that we provide a staff member that fits the requirements of your organisation whilst at the same time doing our utmost to offer continuity. As a customer you will have regular visits from one of our Care Managers so we can learn about your company and how we can best meet your service requirements. Prior to a new Steps Ahead Care & Support staff member commencing an advanced pre arranged shift within your company, we will forward you a personal profile which includes a recent photograph, their advanced DBS number all their training and a brief insight into their professional experience. All staff members have regular supervision and can access our 24 hour on call/ de-brief service when required, this is so we can ensure our staffs wellbeing, and also gives the Care Manager the opportunity to discuss with them feedback received from Quality Assurance. We believe that having highly trained experienced staff is vitally important, however the service you receive from the office and on call team is of equal importance. That is why we will call you within 10 minutes of receiving your shift requirements to inform you of who will be attending or keeping you abreast of any outstanding shifts, we will then back this information up with an email and/or text. Whether you require long term cover or your requirements are more ad hoc, Steps Ahead Care & Support are able to offer an exceptional service with the highest calibre of staff for more information on the service we can offer you please contact us on 01752 547257 where we will be happy to assist.

04/02/2026

🌍💜World Cancer Day💜 🌍

Today, we’re supporting everyone affected by cancer — fighters, survivors, families, and those we miss. Every story is different, but the courage and strength is something we all share.✨

Let’s raise awareness, share hope, and continue to push for progress in the fight against cancer. The power of community can make all the difference.

To make a change, join the Steps Ahead team and take part in Run Plymouth:
👉 https://runplymouth.co.uk/
— where you can find race details and sign up to fundraise for cancer care.

30/01/2026

Happy Birthday to all our amazing staff and clients celebrating in January! 🥳🎂

29/01/2026

🚨 WE ARE RECRUITING 🚨

Do you or someone you know want to join an award-winning company with lots of opportunities to progress? 🌟
Work in a role where you support our clients to grow their independence and make positive changes in their lives.

📩Get in touch with us today!

22/01/2026

💛 Run. Support. Make a Difference. 💛

On May 17th, we’re coming together at Plymouth Hoe to take part in a 10K run or a Half Marathon — all in support of the The Primrose Foundation. The race starts at 09:30, and it’s about so much more than the distance.
This is our chance as a community — staff and clients together — to unite for a cause that truly matters. Every step taken and every pound raised helps the Primrose Foundation continue their incredible work supporting those who need it most.
Whether you’re running, fundraising, cheering, or simply sharing the message, your involvement makes a real difference.

👕 Wear YELLOW on the day and help us stand out for the charity.
📍 Plymouth Hoe
📅 May 17th
⏰ 09:30
👉 Who’s joining us?

💛 Why We’re Supporting the Primrose Foundation 💛

The Primrose Foundation exists to support people when they are most vulnerable. They provide vital help, comfort, and reassurance to individuals and families facing incredibly difficult circumstances, ensuring no one has to face challenging times alone.

From emotional and practical support to improving wellbeing and reducing isolation, the Primrose Foundation makes a meaningful difference in people’s lives.

By raising money for the Primrose Foundation, we’re helping them continue this essential work. Every pound raised helps reach more people, strengthen support services, and create real, positive change in our community and make a lasting difference. 💛

💛

06/01/2026

✨ The Global Awards 2025 ✨

We are so excited to announce that our Registered Manager and Director, Chrissy, has been named as The Most Outstanding Exemplar of Innovation in Care in The World in 2025. 🏆

To be able to be recognised regionally, nationally and internationally for the work being done is a true honour and is a testament to the passion, dedication and ethos of every single one of our colleagues. ❤️

Heading into 2026, we want to take a moment to celebrate our achievements this year, reflect on what we have learned and look forward to expanding, innovating and having our best year yet! 🙌🏼

A huge thank you to everyone who makes what we do possible everyday - our staff, clients, families, community and every professional we work with who believe in us completely, all of these awards are for you!!! 🥂

25/12/2025

We're wishing everyone a very Merry Christmas! ✨

Here are some of our favourite photos from the festive period, our team have been busy celebrating with our fantastic staff and clients all across the country 🎄

We have had another year full of incredible achievements; countless goals met, trips of a lifetime and 4 awards to add to our ever growing collection! None of this would be possible without the determination and commitment of our team, who work tirelessly day in day out to support our clients in living the very best life possible 💚

We hope everyone has a fantastic day and we're looking forward to making 2026 another incredible year 🙌

08/12/2025

Happy Birthday to our Finance Manager, Vicky! We hope you are having a great time in Thailand celebrating! 🍾🏖️

04/12/2025

🎄Salisbury Christmas Client Party🎄

What a wonderful day we had on the 2nd December, celebrating the festive season with our valued clients in Salisbury! 🙌

It was a day filled with laughter, great company and festive spirit. It was lovely to see everyone coming together to help put on a such a great event.🎅

We are so grateful to have such amazing clients, and it was a privilege to spend this special occasion with them. Here’s to the next client Christmas party in Plymouth next week. 🥳

03/12/2025

Happy Birthday to our Operations Assistant, Tom! We hope you have a wonderful day celebrating🎈🍾

02/12/2025

Another Anfield trip for our client 🏟️

Back in 2021, we proudly supported a client’s dream of visiting Anfield for the very first time — a trip that took years of planning and meant the world to him. This October, we were thrilled to help him make the journey again this time in hospitality for the Liverpool vs. Manchester United match.⚽

Just like before, there was a huge amount of preparation behind the scenes: organising accessible accommodation, arranging mobility equipment, coordinating travel, and ensuring every detail was risk-assessed and ready to go. These trips take real teamwork, but seeing the joy they bring makes every moment worth it.📚

It wasn't the result the client wanted however the atmosphere was electric, and he had the most fantastic time soaking up every minute at Anfield once again.🔊

We’re incredibly proud of our team for continuing to support him in achieving the experiences that mean so much to him.🤗

These are the moments that remind us why we do what we do — and we’re already looking forward to helping him plan the next chapter of his Anfield adventures! 🙌

24/11/2025

Another location to add to our successful Accessible Holidays - Dubai! 🇦🇪

We had an incredible experience on our week in Dubai - we found it highly accessible, with a focus on inclusivity for "People of Determination", which was evident in accessible transport, malls, beaches, and other attractions 🙌

The city has invested in accessible infrastructure, and new developments are increasingly designed with accessibility in mind, including building regulations and digital platforms - making it a fantastic destination for those living with a disability 💡

We had a jam-packed week full of boat trips, sightseeing and waterparks, which accessing was made a breeze for our client 🏙️

The highlight for us was surprising our client with a reunion with his distant friend who he hadn't seen for 16 years - safe to say a few tears were shed that day! Our team will always go above and beyond 👏💚

Where do you think is next on the cards? 📍

Address

6 Sandy Court, Ashleigh Way
Plymouth
PL75JX

Website

http://www.stepsaheadsupport.co.uk/

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‘Delivering a service of excellence, where compromise is never an option’

Care Packages - The aim of Steps Ahead Care & support is to enable the people we support to live as independently as possible in their own home. We will tailor a package of support to meet your requirements this could be 24 hours a day or a few hours each week. Steps Ahead Care & Support commits to working with each person, their relatives, carers and the multi-disciplinary team, towards identifying, implementing and reviewing a personal care and support plan. The care and support plan will adequately reflect your needs at any one time to deliver the highest quality care and support, this will be constantly reviewed and discussed with the person to ensure that it is current and we are continually able to meet your needs and requirements. We will work with you and support you to recruit and to develop a committed team of support workers who are able to deliver the level of support you require, of course taking in to consideration your individual personality, personal interests and ensuring that they have common ground to build on a professional working rapport. We will support you to reach your personal goals and aspirations ensuring that you are able to make informed choices and take risks concerning your day to day life. We will work with you to facilitate a community based rehabilitation programme working with relevant therapists to safely reduce the level of support required and increase confidence and independence. If you are interested in considering Steps Ahead Care & Support as an addition or alternative to your current provider please contact our professional, friendly and experienced team on 01752 547257 or email christine@stepsaheadsupport.co.uk Agency - Steps Ahead Care & Support are an established provider of agency staff to Registered organisations, we specialise in providing highly skilled staff to organisations who support people with a learning disability, mental health, autistic spectrum, physical disabilities and acquired brain injuries. Steps Ahead Care & Support prides itself on providing an exceptional professional service at a moments notice. We provide a 24 hour on call service which operates 365 days a year, this is managed by one of our experienced team who will be familiar with your organisations individual requirements and the support staff who best compliment your existing team. Steps Ahead Care & Support will ensure that we provide a staff member that fits the requirements of your organisation whilst at the same time doing our utmost to offer continuity. As a customer you will have regular visits from one of our Care Managers so we can learn about your company and how we can best meet your service requirements. Prior to a new Steps Ahead Care & Support staff member commencing an advanced pre arranged shift within your company, we will forward you a personal profile which includes a recent photograph, their advanced DBS number all their training and a brief insight into their professional experience. All staff members have regular supervision and can access our 24 hour on call/ de-brief service when required, this is so we can ensure our staffs wellbeing, and also gives the Care Manager the opportunity to discuss with them feedback received from Quality Assurance. We believe that having highly trained experienced staff is vitally important, however the service you receive from the office and on call team is of equal importance. That is why we will call you within 10 minutes of receiving your shift requirements to inform you of who will be attending or keeping you abreast of any outstanding shifts, we will then back this information up with an email and/or text. Whether you require long term cover or your requirements are more ad hoc, Steps Ahead Care & Support are able to offer an exceptional service with the highest calibre of staff for more information on the service we can offer you please contact us on 01752 547257 where we will be happy to assist.