23/03/2026
The Team have received some lovely feedback thanks to our lovely Aspire RNLD Student Sandra Van-Meurs - Well done Sandra we are all so proud of you 👏👏University Hospitals Plymouth NHS Trust Derriford Autism Service
Dear Learning Disability Liaison Team
Saoirse Read
I am writing to express our sincere appreciation for the outstanding support you have provided to our SEND Post 16 learners, through your recent work around the NHS Hospital Passport. The clarity, reassurance, and practical guidance you offered have had a genuinely positive impact on our young adults, empowering them with knowledge that will help them advocate for themselves with confidence.
Your team’s ability to explain the purpose, value, and real-world use of the NHS Passport in such an accessible and meaningful way has been invaluable. Many of our learners reported feeling far more prepared and informed about how the Passport can support them during healthcare appointments. This kind of understanding is essential, and your involvement has played a major role in building it. So much so that we have asked if Sandra is able to offer an additional session to the rest of our learners.
I would especially like to thank Sandra Van Meurs for the exceptional way she engaged with our learners at TST. Sandra’s sessions were not only informative but also warm, patient, and genuinely enjoyable. She created an environment where our young adults felt comfortable to ask questions, share their thoughts, and participate fully. Her positive energy and thoughtful approach resonated not just with the learners but with our staff as well, who thoroughly enjoyed the sessions and appreciated the information she shared.
The work your team delivers makes a real difference. By helping our young people understand their rights, navigate healthcare settings, and make effective use of tools like the NHS Passport, you are giving them a voice and strengthening their independence. We are grateful for the commitment, empathy, and expertise you bring to these sessions.
Thank you once again for your dedication and for the invaluable support you continue to offer. We look forward to working with you on future opportunities to empower and uplift our learners together
Kind regards
Mark