Adelaide and St Levan Surgery

20/01/2026

14/01/2026

A REMINDER FOR THOSE ELIGIBLE THAT THE NHS ARE HOLDING A COVID AND FLU VACCINE CLINIC TODAY AT ST LEVAN SURGERY. THIS IS A WALK IN CLINIC - NO APPOINTMENT NECESSARY.

08/01/2026

FYI re current weather warnings. Take care everyone.

Plymouth, the Met Office has issued multiple warnings for snow and high winds with Storm Goretti over the next 48 hours. I’ve been in touch with GWR and National Grid, who are both are warning of significant disruption. Here’s what I know so far:

🚆 RAIL TRAVEL: SUSPENDED FROM 6PM TONIGHT
• Cornwall: All services suspended from 6pm until Friday morning.
• Devon: Branch lines (Exeter-Okehampton/Barnstaple) stop after 6pm.
• Advice: Travel as early as possible today. No replacement buses will be running as roads will be hazardous.

💡 POWER SAFETY: ARE YOU READY? National Grid engineers are on standby, but ice and high winds may cause cuts. ✅ Charge your power banks and mobiles. ✅ Keep a torch and spare batteries handy. ✅ Check manual releases on chair lifts. ✅ Sign up for the FREE Priority Services Register if you’re elderly or have young children: https://customer.nationalgrid.co.uk/advice-and-guidance/priority-services

📞 WHO TO CALL:
• Power Cut: Call 105 or report at : https://powercuts.nationalgrid.co.uk/report-a-power-cut/
• Travel Info: Check gwr.com/storm-goretti.

Stay safe, look out for your neighbours, and stay indoors where you can!

06/01/2026

As we head into 2026, we want to take a moment to look back on 2025 and share a snapshot of the care we’ve provided together at Adelaide & St Levan Surgeries.

Over the past year, our team has worked hard to support our patients through thousands of appointments, conversations, and moments of care:

👥Our Patient Community:
As of 01/01/25, we had 13,225 registered patients, as of 01/01/26, we have 13,692, meaning a 3.5% increase in registered patients

✅ Appointments:
47,698 face-to-face appointments offered this year, a 3.2% increase from 2024
6,543 appointments were not attended (Did Not Attend - DNA) in 2025, which is 9.3% of all appointments, but a 0.8% decrease from 2024

🚫 Putting DNAs into perspective
DNAs equate to 65,430 minutes
That's 1,090.5 hours over the year - which is equivalent to nearly a full-time member of staff
These figures are based on 10-minute appointments, which means the true impact is likely much higher
If you can’t attend an appointment, cancelling in advance helps us offer it to someone else who needs care

📞 Communication
54,891 inbound calls answered
67,041 outbound calls made
Average wait time to speak to our fantastic Reception Team was just 2 minutes 57 seconds

Behind every number is a person, a family, and a story - and we’re incredibly grateful to our patients for their patience, kindness, and trust, and to our staff for their dedication and hard work throughout the year.

Thank you for being part of our community 💙

Here’s to continuing to care for you in 2026.

05/01/2026

FYI Vaccination Clinics

31/12/2025

We wish all of our community a very Happy New Year! 🥳 🎆

31/12/2025

We are looking for a Part Time Receptionist at our St Levan site. See link below - advertised on NHS Jobs and will also be on Indeed. Please Share. Thank you.

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24/12/2025

We wish all of our patients a very Merry and Peaceful Christmas. For urgent medical advice when we are closed, please call 111 (NHS 111) or visit 111.nhs.uk. For a medical emergency, please call 999. Our opening times for this Festive Period are pinned at the top of the page. We hope you all have a wonderful few days.

11/12/2025

Today we are celebrating Christmas Jumper day at both surgeries raising money for Save the children 🌲⛄️❄️

10/12/2025

Hi, just a reminder that we have a covid vaccine clinic running here at St Levan today until 12.30 for those eligible patients.

09/12/2025

*** EDIT we are now back up and running but will be running behind *** Thank you for your patience.

There is a major Internet Problem affecting both surgeries and the wider NHS and area. This affects our clinical system and also potentially the telephones and Klinik. Please bear with us as we try to work with our partners to solve this.

09/12/2025

A new article in the Pharmacy Journal has highlighted some important work happening in Plymouth to keep people safer, and we’re really proud to be part of it.

Derriford Hospital is now giving out take-home Naloxone to people at risk of an opioid overdose. Naloxone reverses the effects of an overdose and can save a life in minutes. Until now, this has mostly been available through drug and alcohol services. Bringing it into the hospital means people can get it even if they aren’t already in treatment.

This approach has been shaped by the Substance Use Steering Group, with hospital teams, GPs, pharmacists, Waythrough and Harbour all working together. Plymouth is now one of the first places in the UK to run a scheme like this, and it’s already helping more people stay safe.

A huge thank you to everyone involved in making this happen. This kind of partnership truly saves lives.