Downlands Medical Centre Polegate

02/05/2025

We appear to be having an intermittent problem with your telephone lines. We hope to get this resolved as soon as possible

02/05/2025

We currently have a problem with our telephone lines. our telephone provider is currently trying to resolve the problem.

24/04/2025

Please remember to ask for any required FIT notes at hospital appointments and before discharges following operations. Unfortunately we continue to receive a large number of queries and requests for notes that should be issued by the hospital team. This places unnecessary pressure on primary care and often results in unhappiness at being directed back to the relevant specialist team.

09/04/2025

These are our latest figures of appointments that patients did not attend. If you no longer need your appointment please cancel it

28/03/2025

From Monday 31st March we will be moving to a new online consultation system called Accurx this will replace our current programme Engage consult. You will still access it in the same way via our website or by scanning the QR code below

25/03/2025

06/02/2025

Service disruption. Along with other local surgeries we are experiencing massive connection issues affecting our ability to access patients clinical records. This was felt to be resolved twice today and normal service resumed, only for us to lose connectivity once more. The local ICB NHS team are aware and have been assisting throughout the day but issues are currently persisting.

Your patience and forbearance is appreciated.

06/02/2025

*** UPDATE***. We now are back to full functionality. However there will be some ongoing disruption as we try to recrify those impacted this morning. If your appointment hasnt already been rearranged please keep all appointments today as normal. Your understanding has been much appreciated.

06/02/2025

*** UPDATE***. We now are back to full functionality. However there will be some ongoing disruption as we try to recrify those impacted this morning. If your appointment hasnt already been rearranged please keep all appointments today as normal. Your understanding has been much appreciated.

URGENT NOTICE.

Unfortunately we are one of multiple Sussex NHS sites that have found ourselves with no internet connection this morning. This means we have no ability to access notes and severely hampered what we are able to do. We are hopeful this may be fixed shortly however as it stands our service is very disrupted.