20/03/2026
๐จ What would YOU do? ๐จ
Take a few seconds to watch the video below!
Youโre at workโฆ everythingโs running smoothlyโฆ
Then you spot a customer sitting back with their feet up on the seat. ๐๐ช
Do you:
๐ Challenge them and ask them to put their feet down?
๐ Ignore it to avoid potential conflict?
๐ Approach it differently to reduce the risk of escalation?
๐ What does your company policy state - is this part of your job description?
๐ค Is it worth the risk?
๐ค Are they actually doing anything wrong?
๐ค Is this against the law or just bad manners?
๐ค What if they react aggressively?
๐ค How do you balance customer service with safety?
In reality, situations like this can escalate quickly if handled the wrong way. The key is how you approach it โ communication, awareness, and conflict management skills make all the difference.
๐ฌ Drop your answer below โ what would YOU do?