Taff Vale Practice

27/04/2026

our telephone system is currently down across all of our sites and we are working with our provider to get this sorted as soon as possible. You can still call into one of our sites to speak with a receptionist while this matter is being resolved. If you are awaiting a telephone call from the surgery, this may be delayed due to the current issue.

Thank you for your understanding.
Taff vale

18/03/2026

09/03/2026

📢 IMPORTANT PATIENT UPDATE
As part of our move to a new clinical software system, our eConsult service is currently unavailable.
🗓 eConsults will be back online at 8:00am on Thursday 19th March.
During this downtime, please contact the practice:
📞 By telephone
👥 Face-to-face at reception
Thank you for your patience and cooperation while we improve our systems for you.

09/03/2026

Practice activity data January 2026

27/02/2026

🚨 Appointment Update 🚨

All routine pre‑bookable appointments before 12th March are now fully booked. We are upgrading our clinical system between 12-18 March and during this period we will be seeing urgent cases only as we have no access to clinical records, prescribing or hospital links.

➡️ The next date to call and book a routine pre‑bookable appointment is 9th March.

If your problem is urgent and cannot wait, please call us on the day.
Thank you for your patience 💙💚

23/02/2026

🚨 IMPORTANT NOTICE – Health Visitor Industrial Action: 23 February 2026 - 20th March 2026🚨

Due to industrial action taking place between these dates, we will not have access to health visitors at the practice.

Baby clinics for pre-booked immunisations and 8 week baby checks will continue to be provided by the practice and will run without support from the health visiting team members.

CONTACTING A HEALTH VISITOR:

If you need to speak to a health visitor during this time you can contact:

Email: CTMSPOAHealthVisiting@wales.nhs.uk
Phone: SPOA Health Visiting: 01443803930

If you have concerns regarding the industrial action, please contact the CTMUHB concerns team:

Email: CTM.Concerns@Wales.nhs.uk
Phone: 01443744915

thank you

16/02/2026

🚨 IMPORTANT NOTICE – Clinical System Change 🚨
We are switching to a new clinical system on 19th March 2026.
This change has been mandated by the Health Board and affects all GP practices across Wales.
📅 From 12 noon on Thursday 12th March until 19th March 2026, we will NOT have access to patient medical records.
During this time:
⚠️ Emergency on-the-day service only
⚠️ No routine appointments
⚠️ No access to test results or medical history
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💊 Repeat Prescriptions
Eligible patients will receive double prescriptions in February and March to cover this period.
You should have enough repeat medication until after 19th March 2026.
After this date, please request prescriptions as normal.
________________________________________
📱 NHS App / Online Services
Unavailable from 11th March – 19th March 2026
________________________________________
🚑 If You Become Unwell
• Contact the surgery as usual for urgent issues
• Speak to your local pharmacist
• Call NHS 111 for advice
________________________________________
📝 New Patient Registrations
We can still accept new patients during this time.
However, registrations completed between 12th–19th March will be processed after the system goes live.
________________________________________
This is a significant system change and we appreciate your patience while we transition.
Please share this post with family, friends and neighbours.
Thank you for your understanding.

03/02/2026

Practice activity data for November and December 2025

16/12/2025

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The app was wonderful- really clear, simple exercises plus reassurance that everything was going ok. I found the status updates really helpful - and good to know how the injury would progress.

11/12/2025

Practice activity data for October 2025