
29/08/2025
We’re proud to share that DDC has achieved an NPS score of 63%.
For context, the average Net Promoter Score (NPS) for the healthcare industry usually sits between 38% and 58%. An NPS between 50% and 70% is considered excellent, so this result is a strong reflection of the trust and confidence our customers place in us.
A big thank you to everyone who took the time to share their feedback. Your input helps us keep improving and ensures we continue delivering the service you expect.