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Monday 7am - 10pm Tuesday 7am - 10pm Wednesday 7am - 10pm Thursday 7am - 10pm Friday 7am - 10pm Saturday 7am - 10pm Sunday 7am - 10pm

Seren - award winning care

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Seren - award winning care

Established in 2011, Seren is a social care provider dedicated to supporting communities across South Wales.

We are a multi-award-winning company, recognised as one of the Top 20 care providers in Wales for five consecutive years. Seren Support Services are an experienced and established domiciliary agency providing care and support to adults living in the Neath Port Talbot and Powys area in South Wales. We provide care at home services enabling you to live safe in your own surroundings with dignity and independence. At Seren Support Services we pride ourselves on our person centred approach and 24 hour service. We focus on a service that is right for you, putting you in control of your care or support helping you to remain in your own home.

16/10/2025

The face you make when the office says…
“We’re just adding one more call to your rota.” 👀😂

We’ve all been there! That moment of disbelief — followed by a deep breath, a sip of coffee, and then… off you go to make it happen. 💪☕

The truth is, unexpected things happen — sickness, emergencies, last-minute changes — and it’s your flexibility and teamwork that keep everything running smoothly.

So from all of us at Seren, a massive thank you to our incredible carers who go above and beyond every single day (even when the rota grows by “just one more”!). 💛

15/10/2025

🎃 Be Kind This Halloween 👻

As we approach Halloween, let’s remember that not everyone enjoys the spooky season. For some — especially our elderly or vulnerable neighbours — unexpected knocks on the door or loud noises can feel frightening rather than fun.

If you’re out trick-or-treating this year:
🧡 Only visit homes displaying Halloween decorations.
🧡 Keep noise levels down, especially in the evening.
🧡 Encourage children to be polite & respectful.

A little kindness goes a long way — and it helps everyone feel safe in their community.

From all of us at Seren Support Services, wishing you a safe, caring, and kind Halloween. 🎃✨

14/10/2025

💛 Care isn’t always what people think.

Meet Yagama, one of our incredible Seren carers, spending time with a client at the beach.

It’s a reminder that care can look different every day — sometimes it’s helping at home, other times it’s sharing a moment in a favourite place. 🌊

Yagama understands that care is about connection — about giving time, patience, and kindness in ways that truly matter.

Because caring isn’t just about what we do — it’s about how we make people feel. 💛

Join us and start giving.
➡️ https://wkf.ms/4lBOPL9

12/10/2025

🌟 Caring is more than a job — it’s a vibe.
A smile, a hand to hold, a moment shared.

Does this look like something you could do? 💛
We’re always looking for people who care as deeply as we do.

We’re proud to support communities across South Wales — including Neath Port Talbot, Bridgend, Cardiff, Caerphilly and Powys.

Apply now. Join the vibe.
➡️ https://wkf.ms/4lBOPL9

10/10/2025

We couldn't ask for a better way to head into the weekend!
We're so grateful for this 5 ⭐⭐⭐⭐⭐review we just received.

A sincere thank you to Jason for sharing your thoughts. It means the world to us to hear that the care and support your mum receives is consistently of a high standard.

This feedback is a wonderful reflection of the hard work and dedication shown by our amazing Cardiff team.

Thank you for everything you do!

09/10/2025

🧡 Bridgend, Cardiff, & Caerphilly — We're Looking for Local Legends.

If you're the kind of person who checks in on a neighbour, helps out without being asked, or just has a big heart—this could be the perfect role for you.

We're hiring Care Professionals to join our dedicated team across Bridgend, Cardiff, and Caerphilly! No experience needed—just compassion, reliability, and a willingness to support others.

We believe in supporting you so you can support others.

What You'll Get:

💰Real Living Wage Pay: We value your work and pay you fairly.
🗓️ Secure Hours: You'll have set shift patterns— NO zero-hour contracts.
🎓 Real Progression: Benefit from fantastic training and clear career opportunities.
🫶A chance to do something that matters.

Ready to start a rewarding career with stability?

➡️ APPLY NOW HERE: https://wkf.ms/4lBOPL9

03/10/2025

🌟 Caregiver Contact Time Champions! 🌟

We want to give a massive shout-out to the incredible members of our team who consistently go above and beyond to provide exceptional care and support to our clients!

Today we are recognising our top 5 caregivers who achieved 100% and above contact time with their clients during September. Hitting this milestone means you're not just meeting targets—you're demonstrating dedication, reliability, and commitment to ensuring our clients receive all the time, attention, and quality care they need and deserve.

A huge round of applause for our Champions:
1️⃣Olushola Ashaolu - Caerphilly
2️⃣Alison David - Neath
3️⃣Katrina Anthony - Neath
4️⃣Janisha Jayawardana - Caerphilly
5️⃣Chloe Joseph - Neath

Neath and Caerphilly team taking all 5 spots on the Top 5 Board !!
Well done guys, we really appreciate the commitment to client care and quality.

Keep up the fantastic work, everyone! 🏆

21/09/2025

If You Care, You're Already Qualified 💛

Meet Bev, our incredible Quality Assurance Officer!
Bev has been a part of the Seren family for a number of years and manages our Bridgend service.

She's the heart and soul of our commitment to providing the best possible support to the people we support.
She believes that caring is the most important quality you can have, and it's what makes her so good at her job.

At Seren, we're looking for people who share Bev's passion for making a difference.
We can teach you the skills you need, but we can't teach you to care.

If you're a compassionate and dedicated person, you're exactly who we're looking for.
Come and join our team and Be Like Bev!

We have a number of rewarding opportunities available.

To find out more, visit our careers page: https://wkf.ms/4lBOPL9

18/09/2025

Are you a social care worker or interested in a career in social care?

Come and meet Polly and Steven TODAY at the Bridgend Job Fair!

We're recruiting for social care workers across the county. This is a great opportunity to learn about available roles, ask questions, and take the next step in your career.

Where: The Bowls Hall, Halo Life Centre, Bridgend
When: Today! 10am to 1pm.

We look forward to meeting you there!

16/09/2025

Yesterday was a special day!
We celebrated our beautiful client Mona's 103rd birthday! 🎉🎁

It was an honor to be a part of such a wonderful milestone. Jemma, who has been Mona's primary carer for the past five years, was there to celebrate with us.

It's so lovely to see the bond they've built over the years.
Happy 103rd birthday, Mona!

13/09/2025

Never done this before?

From senior manager to support worker on the ground, we all start somewhere. 💛

Every single member of our team once stood where you might be today – taking that first step into care. With the right training, support and values, we grow together and make a real difference in people’s lives here in Wales.

If you’ve never done this before but have the passion to care, we’ll help you build the skills and confidence to thrive. 🌟

👉 Ready to start your journey with us?
Apply today: https://wkf.ms/4lBOPL9

Address

Llewellyn House, Harbourside Business Park
Port Talbot
SA131SB

Opening Hours

Monday	7am - 10pm
Tuesday	7am - 10pm
Wednesday	7am - 10pm
Thursday	7am - 10pm
Friday	7am - 10pm
Saturday	7am - 10pm
Sunday	7am - 10pm

Telephone

+443003035345

Website

http://www.seren.wales/

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We are Seren!

Seren Support Services are an experienced and established domiciliary agency providing care and support to adults living across South and Mid Wales. We have branches in Neath Port Talbot, Brecon, Bridgend and Newport and cover a large geographical surrounding area. Our service is bespoke and centred around the people who use our services, and we are proud to be the first home care provider in Wales to have invested in a fully digital and electronic service.

Seren’s ultimate goal is to become the care provider of choice for both private and local authority contracts.

We will do this by being easy to deal with and both efficient and effective in our ways of working.

We create and deliver outcome based, people centric, quality care that allows us to add ‘Life to Years’. We treat our people with the respect they deserve for providing the superb services they deliver to the communities in which we work.