20/05/2025
If your prescriptions are due around this time make sure and get them ordered slightly earlier.
Any questions please ring the pharmacy! ☺️
ATTENTION - NEW CLINICAL SYSTEM
Between Thursday 12th June and 20th June 2025, Portrush Medical Health Centre will be changing the clinical system and this will cause disruption in the practice.
During this time, we will remain open but with limited access to patient records and operating a scaled back service, which will involve:
Emergency Appointments only
Emergency Prescriptions only
Emergency Lab Tests only
Delay in Lab Test Results
Delay in New Registrations
We will remain open and answering calls but some days we will be operating as 'urgent care only' for example urgent medical attention/anything same day review. Appointments will be limited.
These changes will affect services such as routine appointments (e.g. non-urgent bloods / diagnostics / urine samples), requests for repeat and non-urgent medicines and enquires for records, medical certificates and sick lines.
If you have repeat prescriptions due around this time, we would request that you order your prescriptions earlier.
From noon Thursday 12th June to Monday 16th June inclusive the repeat prescription telephone line will be temporary not in use. This service will resume from 09:00 Tuesday 17th June 2025. Please allow additional time for us to process your repeat prescriptions as we navigate through the clinical system change. Any paper repeat prescription requests that are left into the surgery via the red box in reception late afternoon Thursday 12th June will not start to be processed until Tuesday 17th June 2025.
We recommend that you use your local community pharmacy 'Pharmacy First' scheme if you have any illness/ailments, which fit into their free service over this time to reduce pressure on the Practice and to ensure you get the care and treatment you require.
Click / Use on this link for further information
https://online.hscni.net/our-work/pharmacy-and-medicines-management/community-pharmacy-services/pharmacy-first/
We sincerely apologise for any inconvenience this may cause to any of our patients but this decision is beyond our control.
We appreciate your patience at this time.
