Station Road Medical Practice

Station Road Medical Practice Keeping Patients up-to-date with the latest Practice information

22/05/2026

**May Bank Holiday**

Please note the Surgery will be closed for the May bank holiday this Monday 25th and will re-open on Tuesday 26th May at 08.30am.

For any urgent medical queries during the May bank holiday please contact 111.

27/04/2026

**May Bank Holiday**

The Surgery will be closed for the May bank holidays on Monday 4th May and Monday 25th May 2026.

*Please ensure you order your medication in plenty of time*

For any urgent medical queries during the May bank holidays please contact 111.

12/03/2026

🐣**Easter Bank Holiday**🐣

The Surgery will be closed on Good Friday 3rd April and Easter Monday 6th April 2026, reopening on Tuesday 7th April.

*Please ensure you order your medication in plenty of time*

For any urgent medical queries during the Easter bank holiday please contact 111.

09/03/2026

** Consultation Statistics**

During the month of February our Reception Team answered 10,457 calls to the Practice. Please bear with us when the phone lines are busy, particularly on a Monday morning, our Team work exceptionally hard to answer as many calls as possible each day.

Our Clinicians also carried out 2,798 face to face consultations and 1,561 telephone consultations throughout February and are dealing with multiple patient contacts through the day, both acute and routine.

Our Team work exceptionally hard to treat as many patients as possible through the most appropriate patient care pathway so this could mean it is more appropriate for you to be seen by one of our multidisciplinary team members such as our Mental Health Practitioner or our Physiotherapist amongst others.

Your local pharmacy is also the most appropriate contact for minor ailments which may be treated through the Pharmacy First Service.

27/02/2026

**IMPORTANT PATIENT NOTICE**

23/02/2026

IMPORTANT PATIENT NOTICE

16/02/2026

**IMPORTANT PATIENT NOTICE**

We would like to inform you that on:

Friday, 27th February 2026

the practice will be operating a reduced, emergency only service. This is due to an essential server upgrade being carried out by the Health Board to improve the reliability and performance of our digital patient system. These upgrades are important for enhancing the service we provide to you.

During this time, there will be some temporary changes to our usual operations:

• No advance appointment bookings will be available. We will only be able to see same day emergencies which cannot wait.
• Access to computerised records and information will be limited.
• Repeat prescriptions cannot be issued on this date. Please ensure any prescriptions are requested before or after this date.

Our team will still be available to support you and urgent, essential care will continue to be provided. If you require urgent medical attention or advice on this date, please contact the practice as you normally would.

We appreciate your patience and understanding while this essential work takes place. We apologise for any inconvenience this may cause and thank you for your continued support.

12/02/2026

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11/02/2026

**PROTECTED LEARNING**

The practice takes part in a number of Protected Learning Time (PLT) events throughout the year. This dedicated time allows the practice the opportunity to close for the afternoon to carry out essential staff training and address learning and professional development needs for the whole practice team. Protected Learning Time also allows us as a practice to improve on our service delivery and ensure we are providing a high standard of care to our patient population.

We would like to advise you that the practice will be closed for a PLT event on the following date

Wednesday 18th February 1pm-3.15pm

Between the hours of 1pm-3.15pm on this day, if you require urgent medical attention which cannot wait until the following day to be seen by your GP, please telephone the Ayrshire Urgent Care Service on 01563 826930 and a member of staff will be able to assist you with your enquiry. The Ayrshire Urgent Care Service will provide a clinical assessment where required and if you require to be seen by a GP within these hours, your GP Practice will contact you directly.

04/02/2026

** Consultation Statistics**

During the month of January our Reception Team answered 10,648 calls to the Practice. Please bear with us when the phone lines are busy, particularly on a Monday morning, our Team work exceptionally hard to answer as many calls as possible each day.

Our Clinicians also carried out 3,358 face to face consultations and 1,529 telephone consultations throughout January and are dealing with multiple patient contacts through the day, both acute and routine.

Our Team work exceptionally hard to treat as many patients as possible through the most appropriate patient care pathway so this could mean it is more appropriate for you to be seen by one of our multidisciplinary team members such as our Mental Health Practitioner or our Physiotherapist amongst others.

Your local pharmacy is also the most appropriate contact for minor ailments which may be treated through the Pharmacy First Service.

Address

2 Station Road
Prestwick
KA91AQ

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+441292671444

Website

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