20/08/2025
Anima Total Triage - coming to the surgery later this year!
How Does Anima Work?
1. Submit a Request
2. Review - One of our experienced GPs will review each request that comes in, on the day it comes in. GPs may message you for more information, invite you in for an appointment or pass your request onto the relevant member of our team.
3. Outcome - You will be informed of the outcome of every request. We aim to respond to every request on the same day, although some routine requests may take a few days
If you need support using Anima, our friendly reception team can help. They can submit a request on your behalf, including booking any appointments you need. iPads will also available in both surgeries for this purpose.
We’re here to make sure everyone can access the care they need.
