25/11/2025
🛡️ Keeping Our Loved Ones Safe: Understanding the Herbert Protocol
At Apex Healthcare Services, the safety and wellbeing of the people we support is always our top priority.
We know how important it is for families to feel confident that their loved ones are protected, especially when living with conditions such as dementia, Alzheimer’s, or memory loss. That’s why we want to share helpful information about the Herbert Protocol — a national safeguarding initiative that ensures vulnerable individuals can be found quickly and safely if they ever go missing.
What Is the Herbert Protocol?
The Herbert Protocol is a simple but powerful tool designed to support individuals who may become confused or disoriented. It involves completing a form with essential details about your loved one, including:
Personal information and a recent photograph
Medication and health needs
Daily routines and favourite places
Contact details for family, carers, or friends
Significant past addresses (such as former homes or workplaces)
The form is kept securely at home and is only shared with the police if the person goes missing. This allows them to begin the search immediately with accurate information at hand.
Why It’s So Important
✔️ Speeds up missing person searches
✔️ Provides vital details instantly
✔️ Reduces stress and panic for families and carers
✔️ Improves the chances of a safe and fast return
Who Can Use It?
The Herbert Protocol can be used by:
Individuals living with dementia or memory-related conditions
Families and informal carers
Care homes and professional care providers
How to Access the Form
You can download the Herbert Protocol form from your local police website.
Once completed, keep it somewhere safe and known to everyone involved in the person’s care.
At Apex Healthcare Services, we proudly support families in keeping their loved ones safe, comfortable, and well cared for. If you or someone you know would benefit from compassionate, reliable home care — or if you’d like help completing the Herbert Protocol — we’re here for you every step of the way. 💙
Reach out to us today to learn how we can support you or your family.