Healthwatch Reading

Healthwatch Reading We are the independent champion for people living in Reading who use health and social care services.

We’re here to make sure that those running services, put local people at the heart of care.

📣 There’s still time to share your views!We, with Healthwatch Wokingham Borough want to hear about your experiences with...
27/11/2025

📣 There’s still time to share your views!

We, with Healthwatch Wokingham Borough want to hear about your experiences with the NHS App; whether you use it regularly, occasionally, or not at all.

With the NHS App set to become a ‘front door’ to services in the coming years, no one must be left behind, especially people who face digital exclusion.

📝 Read more about the project and take our quick, anonymous survey 👉 https://sholink.to/Rdg

ℹ️ We’ve also launched a new NHS App info & advice page to help you get started and find support in one place 👉 https://www.healthwatchreading.co.uk/post/nhs-app-information-page

We know not everyone can complete an online survey, so our engagement team is also out speaking to local communities. If someone needs a paper copy or another way to take part, get in touch.

Your voice helps make digital healthcare fair for everyone - thank you for your support.

Welcome to our NHS App information page. This is your one-stop page for support and guidance. Whether you're just getting started or want to learn more, we’ve got you covered. If you can’t use the NHS App on a mobile phone, you can still log in through the NHS website. This lets you access NHS s...

19/11/2025

Pop-up and walk-in local info and clinics - coming soon Venues and dates

If you’ve got any unused antibiotics at home, take them to your local pharmacy for safe disposal. It is a simple way to ...
18/11/2025

If you’ve got any unused antibiotics at home, take them to your local pharmacy for safe disposal. It is a simple way to protect yourself and others from a problem known as antimicrobial resistance (AMR).

From 18–24 November, we’re supporting World Antimicrobial Awareness Week 🌍 and the Antibiotic Amnesty campaign.

Learn more and pledge to be an Antibiotic Guardian on the NHS Buckinghamshire Oxfordshire and Berkshire West Integrated Care Board website ➡️ https://staywell-bob.nhs.uk/antimicrobialresistance/
NHS Berkshire West

📢Language matters because everyone deserves to be understood.When people can’t communicate properly with health and soci...
13/11/2025

📢Language matters because everyone deserves to be understood.

When people can’t communicate properly with health and social care professionals, their safety and wellbeing are at risk.

Our latest We Discovered, We Did report reveals that language barriers are still preventing people in Reading from getting the care they need; from missed appointments to serious misunderstandings about treatment.

We’ve listened to local voices, spoken to communities, and worked with local health services to push for change.

Click the image below to read more about what we discovered and what’s changing, along with our recommendations and responses from Reading Council and local health services ⬇️

When people can’t understand or be understood by health and social care professionals, their safety and well-being are put at risk. Back in 2022, the Lost for Words report (in collaboration with different Healthwatch, and the previous Healthwatch Reading team) highlighted how language barriers wer...

No appointment needed, just walk-in 👇
11/11/2025

No appointment needed, just walk-in 👇

Eligible for a COVID-19 vaccine? It's time to top up your protection. Vaccine clinic at Newdays Pharmacy, Coley Park, Reading, RG1 6DJ on:
📅 Wednesday and Friday
⏰ 9am - 1pm
👉 No appointment needed, just walk-in.

Find details and more local clinics here: https://ow.ly/Vbr050XnREj

🌺 Remembrance Sunday 🌺       Lest we forget
10/11/2025

🌺 Remembrance Sunday 🌺
Lest we forget

🎉Join us in congratulating Alice Kunjappy Clifton, our Healthwatch Reading Lead, who has been selected to join the NHS R...
22/10/2025

🎉Join us in congratulating Alice Kunjappy Clifton, our Healthwatch Reading Lead, who has been selected to join the NHS Race and Health Observatory (RHO) Stakeholder Engagement Advisory Group.

Find out all the details and what Alice has to say on this role ⬇️

Alice Kunjappy-Clifton, Healthwatch Reading and Healthwatch Wokingham Borough Lead has been appointed to the NHS Race and Health Observatory (RHO) Stakeholder Engagement Advisory Group.This group brings together individuals from across the NHS and wider communities tosupport the Observatory’s miss...

Happy Diwali to all celebrating across Reading and Berkshire🎆🎉
20/10/2025

Happy Diwali to all celebrating across Reading and Berkshire🎆🎉

Have you used the NHS App? Tell us what you think!The Government wants the NHS App to be the “front door” to all NHS ser...
14/10/2025

Have you used the NHS App? Tell us what you think!

The Government wants the NHS App to be the “front door” to all NHS services by 2028, but what about people who can't or don’t use it?

We have teamed up with our friends Healthwatch Wokingham Borough and want to hear from everyone, whether you use the NHS App all the time, have tried it once or twice, or never used it at all.

You can read about our project and complete the anonymous survey here: https://sholink.to/Rdg

Prefer to fill out a paper survey?
Contact us if you’d like a paper copy for yourself or to give to someone else
📞 Call: 0118 214 5579
📧 Email: info@healthwatchreading.co.uk

We’re also out and about in the community speaking with local people so if you see us, come say hello and share your views!

Let’s make sure no one is left behind as health services go digital.
Your voice really does make a difference.

Our NHS app survey is now open. Share your feedback with us today!The Government’s 10-year NHS plan aims to improve healthcare access through technology and digital tools. By 2028, the NHS App is planned to be 'a full front door to the entire NHS.'Whilst this may be good news for some people, we a...

Our annual report for 2024/2025 is now live! We celebrate the hard work of our small but mighty team and our incredible ...
17/07/2025

Our annual report for 2024/2025 is now live!
We celebrate the hard work of our small but mighty team and our incredible volunteers, who contributed over 900 volunteer hours supporting our project work and community engagement efforts.

We supported more than 1600 people across Reading and published 3 reports with recommendations to improve children’s oral health, GP access and young women’s sexual health and wellbeing.

Read more about our work and impact ➡️ https://www.healthwatchreading.co.uk/post/healthwatch-reading-annual-report-2024-25

Fantastic start to our annual report launch here in Winnersh! We're here to celebrate the team, our volunteers and all t...
16/07/2025

Fantastic start to our annual report launch here in Winnersh! We're here to celebrate the team, our volunteers and all the work we have completed this year. Excited to be presenting with our friends too!

We're talking about GP Access, dentistry, health inequalities and more!

We're delighted to have service providers, community members and key decision makers here with us.

We have speakers throughout the day, including (but not the full list) NHS Buckinghamshire Oxfordshire and Berkshire West Integrated Care Board Royal Berkshire NHS Foundation Trust

You can read our annual report here 👇
https://www.healthwatchreading.co.uk/post/healthwatch-reading-annual-report-2024-25

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Reading

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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Making your voice count

Healthwatch Reading is your local health and care watchdog. We can give you information and advice, explain your rights, collect your feedback and campaign for improvements.

We also have powers to visit GPs, hospitals, care homes and more, to watch services in action and ask people about their exepriences.

Our other main role is providing free, independent and confidential advocacy services. These include: - NHS Complaints Advocacy, for anyone living in the Reading borough who needs advice or one-to-one support on resolving a concern about NHS services - Social Care Complaints Advocacy, for any adult living in the Reading borough who needs advice or one-to-one support on resolving a concern about social services that has been arranged, funded or provided by the council - Independent Mental Health Advocacy, for Reading people held under section at Prospect Park Hospital or under a community treatment order or guardanship - Care Act Advocacy, for Reading people who are vulnerable and isolated, who need help to have their say about their care or safety needs. We are part of a network of local Healthwatch across England, set up to give the public more say over services and to help prevent a repeat of failings such as the mistreatment of patients at Mid-Staffordshire NHS Foundation Trust. We are supported by the national body, Healthwatch England.