25/02/2026
Across the Tees Valley, GP practice tried to send 2.4 million notifications via the NHS app but only 526,268 were successful. That means that 1.8 million of these had to be sent by SMS instead, and every text costs the NHS money.
Please help this reduce this money by having notifications switched on if you use the NHS app. You'll still get all the important updates at no extra cost to the NHS.
✔️ tap the person icon (top right) in the app
✔️ scroll to notifications
✔️ switch them ON
If you are not using the NHS app download it now and help us reduce costs -
https:www.nhs.uk/nhs-app/
Use the NHS App to view your health information and manage your healthcare online using a phone, tablet or computer.