St Stephen's & Maple View Surgery

02/09/2025

📢 Missed Appointments Impact Everyone

When patients do not attend their GP appointments without cancelling, valuable clinical time is lost. This not only affects doctors and nurses, but also prevents other patients from being seen.

Even a small number of missed appointments each week quickly adds up, placing extra pressure on the surgery and making it harder for everyone to access care.

If you are unable to attend, please contact the surgery as soon as possible or cancel easily using the NHS App. By doing so, you help us provide timely care for those who need it most.

Thank you for your support in helping us improve patient access and reduce wasted appointments. 💙

02/09/2025

New Total Triage System 🆕

We are excited to announce the launch of our new Total Triage System at St Stephens Medical Partnership. The GPs have been reviewing our process for booking appointments. Our aim is to enhance your experience and ensure you receive the right care, at the right time, with the right clinician.

From Monday 8th September 2025, a GP will be triaging all requests for appointments, including those for same day. You will still be able to book nurse appointments via our reception team

01/09/2025

🍂 Kingfisher PCN Autumn Newsletter is here! 🍂

Stay up to date with the latest health tips, community updates, and important announcements by checking out our Autumn newsletter. 📰✨

Don't miss out—read it now and stay informed! 👉

https://www.kingfisherpcn.nhs.uk/2025/09/01/our-latest-newsletter-autumn-2025/

27/08/2025

New Total Triage System 🆕

We are excited to announce the launch of our new Total Triage System at St Stephens Medical Partnership. The GPs have been reviewing our process for booking appointments. Our aim is to enhance your experience and ensure you receive the right care, at the right time, with the right clinician.

From Monday 8th September 2025, a GP will be triaging all requests for appointments, including those for same day. You will still be able to book nurse appointments via our reception team

26/08/2025

📢 💙PCN Health Promotions at Maple View Medical Practice

Andre from the PCN Health Promotions team will be at Maple View Medical Practice today between 9:30 am – 12:00pm.

He will be here to promote the NHS App and answer any questions you may have about how to:
✅ Book appointments
✅ Order repeat prescriptions
✅ Access your medical records
✅ Use other useful NHS services

💬 If you have any questions or need help setting up the NHS App, come along and speak with Andre — he’ll be more than happy to help.

24/08/2025

🚨 Exciting News! 🚨

Kingfisher PCN is already at the Community Fun Day in Redditch – starting in less than 1 hour! 🎉✨

📍 Willow Trees Community Centre, B98 9JL
🕑 Join us today for a fantastic afternoon of fun, community spirit, and great activities for all ages.

Come along, say hello, and get involved – we can’t wait to see you there! 💙

14/08/2025

Don’t Miss Your GP Appointment – Help Us Help You

Missed GP appointments delay care for you and others, and put extra pressure on our healthcare team.

If you can’t attend, please cancel or reschedule as soon as possible.
Your quick call or click helps us offer timely care to those who need it most.

Together, we can keep appointments running smoothly and ensure everyone gets the healthcare they need.

21/07/2025

21/07/2025

02/07/2025

Missed appointments at General Practice (GP) surgeries can have serious consequences for patients and the healthcare system. They can disrupt healthcare delivery, delay treatments, and put additional strain on resources.

To minimise these impacts, it is crucial for patients to promptly cancel or reschedule their appointments when needed. GP surgeries can help by offering proactive reminders, flexible appointment options, and improved access to care to reduce missed appointments and ensure patients receive necessary health services.

25/06/2025

We are currently unable to provide Mounjaro for weight management. For updates, please visit:
https://www.hwics.org.uk/our-services/weight-management Certain restrictions will apply.