Serendipity Merstham

Serendipity Merstham A premium salon offering Beauty, Massage, Sports/Remedial Massage services for all genders. Est 2007 Skin consultations and bespoke skin solutions.

A premium, award winning salon offering a relaxed environment where you'll be treated as the individual you are. If you seek and deserve the highest standards of customer care and a complete range of top quality services for men and women, look no further: A complete bespoke service, tailored just for you awaits. Environ Electro-sonic, Cool Peel and Focus On facials, Dermogenera chemical peels, IPL Skin Rejuvenation, IPL Acne Treatment, Chemical Peels, Microdermabrasion, Collagen Lift Radio Frequency skin tightening, CACI Non Surgical Facelift, Jowl Lift, Eye Revive and hand rejuvenation, Dermalux LED light therapy, IPL Thread Vein Removal, Collagen Stimulation Therapy, Microneedling, Electrocautery for removal of skin tags, milia and red veins. Waxing, Male and Female Intimate Waxing, IPL Hair Removal, Electrolysis, Eyelash Tinting, Elleebana Lash Lifts, Brow Henna, Brow Lamination, Eyelash Extensions, Manicures, Pedicures, Gel Manicure/Pedicure, Massage, Sports and Remedial Massage, Indian Head Massage, Pregnancy Massage, Hopi Ear Candles,
Gift Vouchers are available, and you can even purchase them online when the salon is closed. Delivered via email or contact us for a gift boxed voucher delivered locally free of charge. Packages tailored to your requirements available. Come and see us soon!

We have been made aware that there seems to be an intermittent problem with our booking app. We have been receiving book...
09/03/2026

We have been made aware that there seems to be an intermittent problem with our booking app. We have been receiving bookings through the app and I have tested the system myself but have been unable to recreate the fault. I have reported the problem to Ovatu but it is challenging when we can’t make the problem happen. If you have any problems, just get in touch and we will sort your booking for you. We are so sorry for any inconvenience - on top of the water leak last week, hopefully that’s the last of it now!

So often take our own freedoms for granted: Thinking of all those women in the world without a voice, oppressed, held ba...
08/03/2026

So often take our own freedoms for granted: Thinking of all those women in the world without a voice, oppressed, held back from being anything they want to be.

Thinking also of all the inspirational, strong women I have the good fortune to have in my life and particularly my best friend: You are the strongest, bravest, most beautiful soul and I love you very much. See you in April ❤️🫶

Happy International Women’s Day 💕

It’s Employee Appreciation Day today. A chance for me to shout about how fantastic the team are. I am very lucky to hav...
06/03/2026

It’s Employee Appreciation Day today. A chance for me to shout about how fantastic the team are. I am very lucky to have them all and I appreciate everything they all do to look after Serendipity’s clients every day. Sending a big thank you 💕

‼️ We have had a water ingress from the flats above us into one of our treatment rooms. For safety’s sake, we have take...
05/03/2026

‼️ We have had a water ingress from the flats above us into one of our treatment rooms. For safety’s sake, we have taken the treatment room out of commission until we can have everything checked which should be later today.

Unfortunately, our online booking system
is not sufficiently intuitive for us to take the room out of service on there. Therefore, when booking online, please be aware that the appointment time is not booked until
we have manually confirmed it to you.

We will of course be doing our level
best to minimise inconvenience to you all and we will be very grateful for patience and understanding while we deal with this situation.

Thank you 🤗

04/03/2026

Reposting this one from a while back. So
many options for you to choose from for your nails, not to mention manicures with keratin treatments for those looking to improve nail health, strength and length naturally. or regular nail polish for those that want a bit less commitment to their chosen colour.

All of our options can be seen on our website or our booking app. Questions? Just ask 💅💕

I’ve often heard from clients that they have had massage in the past that has been painful. The myth is that, unless it’...
03/03/2026

I’ve often heard from clients that they have had massage in the past that has been painful. The myth is that, unless it’s painful, it’s not doing anything for you.

Quite the opposite is true. Going in too hard and heavy, causing pain in the muscles, could make other muscles tense up to protect. So you leave with even more tension that you started with!

In order to work deeper, we first need to “warm up” the muscles, working steadily until we can reach deeper without causing pain.

In therapeutic massages, where there is a problem area, deep and chronic tension, or we are working on trigger points, some discomfort is possible, likely even. But it should never be excruciating. Your therapist will “listen” to the muscles as they work and continuously adjust movements and pressure throughout. Communication is key also… while we look out for signs that a client may be finding things uncomfortable, it’s important to tell us if it’s painful so we can adjust. After all, every person is different, with different levels of sensitivity and there are no medals for endurance here! No massage should ever cause unbearable pain.

We get it. Nobody likes to hear “no”. Sometimes no is the only answer to keep our treatments, and therefore our clients,...
02/03/2026

We get it. Nobody likes to hear “no”. Sometimes no is the only answer to keep our treatments, and therefore our clients, safe.

There are certain circumstances which mean that we will refuse to complete a treatment regardless if a booking has been made online and a booking fee paid (refunding the booking fee of course).

We set out any individual treatment restrictions under the treatment descriptions on the booking app and we are completely transparent. Please do make sure you read the descriptions and if any of the restrictions apply to you, please don’t continue with the booking. Our policies are final and we cannot make exceptions.

Sometimes things won’t be immediately obvious at the point of booking and we must use our knowledge and professional training to make a decision whether a treatment should proceed or not. This might even be at your appointment if we see or learn something that might negatively affect your health if we continue.

It is never personal. It is never us being mean. If we say we can’t do a treatment, it’s because we can’t guarantee quality or, most importantly, safety.

Please remember that we are a business: No business would turn away work (=money) without a very good reason. Your health and safety, to me, is the best reason there is.

Thank you for understanding 💕

Hello March! Spring in the air at last! (You just have to look past the incessant rain!!) Trees all budding - what a re-...
01/03/2026

Hello March! Spring in the air at last! (You just have to look past the incessant rain!!) Trees all budding - what a re-leaf! Boom boom! 😂

Have a wonderful Sunday.

That’s that then, another month complete, how quick has the first two months gone?!March begins tomorrow and hopefully w...
28/02/2026

That’s that then, another month complete, how quick has the first two months gone?!
March begins tomorrow and hopefully will bring some warmer, drier days along with it. Get ahead of the big reveal with our three for two waxing offer. Pay for two areas, get one free! Cheapest area will be free of charge. Appointments subject to availability from Monday to Saturday 2nd - 7th March.

Have a lovely weekend!

Friday and payday! Now that’s a good combination! What are your plans for the weekend?
27/02/2026

Friday and payday! Now that’s a good combination!

What are your plans for the weekend?

A little reminder of our Refer a Friend scheme. Referrals are the highest compliment and we believe in rewarding you for...
26/02/2026

A little reminder of our Refer a Friend scheme.

Referrals are the highest compliment and we believe in rewarding you for that loyalty. When you refer a friend to us, but only do they get £20 towards their treatment but you get £20 towards your next visit too!

Simply collect a Referral a Friend card from us, pop your name on it and hand it to your friend. Your reward will be credited once your friend has attended their first appointment with us. It’s as easy as that!

There are a just a couple of conditions - refer a friend discounts can’t be used in conjunction with any other offer or discount nor with vouchers won as prizes. No change is given against refer a friend vouchers. The referred friend must be brand new to us.

Refer a Friend … it’s a win for everyone!

The loyalty of our wonderful clients is not something we ever take for granted. After all… without you, Serendipity woul...
25/02/2026

The loyalty of our wonderful clients is not something we ever take for granted. After all… without you, Serendipity would not be here. 💕

Address

55 Nutfield Road
Redhill
RH13ER

Opening Hours

Monday 10am - 6pm
Tuesday 9:30am - 6pm
Wednesday 9:30am - 6pm
Thursday 9:30am - 7:30pm
Friday 9:30am - 6pm
Saturday 9:30am - 4:30pm

Telephone

+441737554704

Website

http://www.serendipity-salon.co.uk/

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