What are the opening hours?

Monday 10am - 6pm Tuesday 9:30am - 6pm Wednesday 9:30am - 6pm Thursday 9:30am - 7:30pm Friday 9:30am - 6pm Saturday 9:30am - 4:30pm

Serendipity Merstham

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United Kingdom
Redhill
Serendipity Merstham

A premium salon offering Beauty, Massage, Sports/Remedial Massage services for all genders. Est 2007 Skin consultations and bespoke skin solutions.

A premium, award winning salon offering a relaxed environment where you'll be treated as the individual you are. If you seek and deserve the highest standards of customer care and a complete range of top quality services for men and women, look no further: A complete bespoke service, tailored just for you awaits. Environ Electro-sonic, Cool Peel and Focus On facials, Dermogenera chemical peels, IPL Skin Rejuvenation, IPL Acne Treatment, Chemical Peels, Microdermabrasion, Collagen Lift Radio Frequency skin tightening, CACI Non Surgical Facelift, Jowl Lift, Eye Revive and hand rejuvenation, Dermalux LED light therapy, IPL Thread Vein Removal, Collagen Stimulation Therapy, Microneedling, Electrocautery for removal of skin tags, milia and red veins. Waxing, Male and Female Intimate Waxing, IPL Hair Removal, Electrolysis, Eyelash Tinting, Elleebana Lash Lifts, Brow Henna, Brow Lamination, Eyelash Extensions, Manicures, Pedicures, Gel Manicure/Pedicure, Massage, Sports and Remedial Massage, Indian Head Massage, Pregnancy Massage, Hopi Ear Candles,
Gift Vouchers are available, and you can even purchase them online when the salon is closed. Delivered via email or contact us for a gift boxed voucher delivered locally free of charge. Packages tailored to your requirements available. Come and see us soon!

09/10/2025

A lovely review for our Christina!

We always strive to make your visits to us comfortable and relaxing, whatever service you choose. Come and experience the Serendipity difference for yourself. We can’t wait to welcome you.

08/10/2025

We love to share good news and this news is fantastic! Join me as we send massive congratulations to our Jess who has returned from holiday not only with a fabulous tan but with a new fiancé after her partner Jamie popped the question! We are so chuffed for them both ❤️💍🥂❤️

07/10/2025

Just look at these beautiful nails by our very talented new team member, Mia L.

Mia started out as a nail technician, adding beauty treatments to level 3 as she progressed in her career. The quality of her work is clear to see!

Mia is also qualified all things level 3, from waxing to massage, facials to lash lifts
and brow laminations, as well as pedicures, lash tints and brow shapes and beyond.

This week, why not treat yourself to a gel or BIAB manicure? Book with Mia L and you’ll receive £10 off the bill too! Available this Tuesday, Wednesday and Friday. Don’t miss out… book now!

Discount will be applied in salon when your treatment is complete. Discount applies to full manicure, gel manicure and BIAB services.

27/09/2025

We are delighted to be welcoming another new team member … Please say hello to Mia - no, you’re not experiencing déja vu, we really do have two therapists named Mia now! Mia Bella joined us in September and Mia L will be joining us from 1st October.

Some words from the lady herself:

Hiya i’m Mia! I’m a Beauty Therapist and Nail Technician with a real passion for all things beauty! I first got into nails, which then inspired me to complete my Level 2 and 3 Beauty Therapy qualifications.

My favorite treatments are nails, lashes, and brows - mainly because I love seeing those instant transformations.

When I’m not in the salon, you’ll probably find me out shopping with friends or trying new restaurants with my boyfriend!

Mia is also very talented with nail art. I’m sure you’ll join me in welcoming Mia L to the Serendipity family. 🤗

26/09/2025

Hello and happy Friday!

I thought we’d do a little presentation to help you navigate our online booking app. Available 24 hours a day, 365 days of the year, it is by far the most simple and efficient way to book and manage your appointments with us.

We have been asked a few times recently about availability of appointments online. This is the same live system we use in salon so availability shown is exactly the same for you on the app as it is for us in salon. This is where the wait list is vital. A few points about the waiting list:

🌟 Some treatments require a specific work space or equipment. Availability may not be shown because the room required for the treatment you want has been booked out already. However, it may be that the other treatment can be done in either room. A simple room switch by us can make the space available for you.

🌟 It may be that there is a specific therapist qualified to do the treatment you want and they may have been allocated to a more general service. It may be possible for us to switch team members to make space for you.

🌟 Another client’s treatment may be placed in the middle of a large space, making the salon time before and after redundant. It may be possible to make a small adjustment to that client’s appointment time, making space available for yours.

🌟 Sometimes we are just fully booked. We are pleased about that to be honest! It’s great for a salon to be popular and full, it tells you it’s a good and reputable salon. However, sometimes we do receive cancellations. If this happens and you are on the waiting list, our system will let you know immediately if a space becomes available. Keep in mind, everyone on the wait list for that time will receive a notification so you’ll still need to act fast.

So please do use the waiting list . We check it often and it really helps us to help you. I would say we manage to accommodate a high percentage of those that do join it.

Any questions about the booking booking process, waiting list or anything else, just let us know. We are always very happy to help you.

15/09/2025

We love hearing your feedback! Please do share your experiences with us. To be honest, Google reviews are our favourite as it gets our message out there to clients that might not have tried us yet. That said, we’re always grateful whether on Google, Facebook, Instagram, through our booking app or a good old fashioned email. Huge thanks to Susan for this really lovely review. It really does make our day 💕

14/09/2025

A beautiful French manicure with gel polish but Kat yesterday. French is such a classic, elegant choice which you know will go with anything you’re wearing and will fit most occasions beautifully. It works on any length too. Great job Kat, as always 💕

12/09/2025

This lovely client always has something a little different when she has her pedicures. We love these pastel shades? Giving a sort of ombré look. We look forward to seeing what she chooses next time!

11/09/2025

Good morning. Today is National Quiet Day… A national day that I can fully get behind!

It’s gentle reminder to step back from the noise of everyday life and embrace the stillness. Modern living is often filled with constant sound — traffic, phones, background music, and chatter. While some of it blends into the background, our minds and bodies can become overwhelmed by this constant stream of noise. National Quiet Day encourages us to pause, reflect, and appreciate the value of silence.

Silence has many benefits. It can reduce stress levels, improve concentration, and give us the chance to reconnect with our thoughts without distraction. For many, quiet time allows a reset, offering space for creativity, problem-solving, and mindfulness. Even a short period of calm can improve mental well-being and create a sense of balance.

Why not try and find some time today to just be still in a quiet space? Your mind will thank you for it.

08/09/2025

Hello everyone, hope your week has got off to a good start. Today, we have good news… please join me in welcoming Mia to our team!

Some of you will have met Mia in salon already as she has been helping out for a little while over the summer months. We are delighted that she is now an official member of the Serendipity family.

Mia says “I chose to be in the beauty industry as I love the feeling of being pampered and wanted to be able to give that feeling to others.” Her favourite treatment to do is waxing and her favourite to have done is her nails… perhaps on her favourite colour - pink! When Mia isn’t working and studying hard, she lives spending time with her friends, going out for food - anything Italian or Spanish - and shopping!

Mia had already proven herself a great asset t Serendipity and is a great fit within the team.

Appointments are available with Mia via our online booking system.

07/09/2025

No doubt you’ll have seen headlines & social media hysteria proclaiming that the EU has banned gel polish along with other sensational claims.

We all know, I hope, that much of what we see on headlines & screaming social media posts isn’t necessarily the full story, nor, dare I say, even true at all in many cases. The headline triggers fear & panic. Often human nature leads us to believe it must be true, without looking further into the claims.

So, let us clarify the situation for you with some good old fashioned facts…

Nobody has banned the use of gel polish. What has been banned in the EU is a chemical found in some products called TPO - or
trimethylbenzoyldyphenylphosphine oxide, to give it its full, if unpronounceable, name.

✅ May I first start by reassuring you, none of the nail enhancement products used at Serendipity contain TPO. You can rest assured that your manicures with us are safe. ✅

I’m always triggered by crazy headlines that I believe are designed to cause fear and anxiety, and more, in the reader, so I would like to explain what has been banned and the reasons for it.

TPO has been used in *some* nail enhancement products as the photo inhibitor, or on simple terms a light absorber. The chemical absorbs uv/led light, which triggers a reaction to cause the products to harden. Recent EU studies have indicated possible reproductive toxicity and have therefore classified TPO as a CMR (Carcinogenic, Mutagenic, Reprotoxic).

While we would of course want to avoid contact with such chemicals from a precautionary point of view, for perspective, the levels of TPO in cosmetic products would be extremely low and their absorption minimal. Perspective is so important and often missed out in the reporting and can generate fear and anxiety for those that may in the past have used products with TPO or visited salons that did.

There have always been alternatives to TPO and the brands we chose to work with don’t contain TPO. You can continue to have your nail treatments with us safely, and as always your safety and well-being is of paramount importance to us.

Hope this has helped explain everything for you all 🤗

05/09/2025

❗️❗️UPDATED❗️❗️

Wow! What a response! All places are now taken, thank you so much everyone who has been in touch. We’ll keep you all on our list of testers and will be in touch as and when we need models again. You’re all amazing, thank you x

Do you have some time to spare on Thursday 11th September to help us in our recruitment process?

We need one person for a massage, one for some general waxing and one for a nail treatment, or perhaps a lash/brow service (subject to usual patch test rules). The treatment will be completely free of charge. On return we will need you to answer some questions about your treatment, honestly and objectively.

You’ll need to be available and able to commit 100% to the allocated time, which will be slots from around 11am until around 2.30pm.

Interested? Please get in touch with Jayne via messenger or via our business email hello@serendipity-salon.co.uk

We regret that we may be unable to accommodate everyone that responds so we recommend you get in touch as quickly as you can.

Thank you!

Address

Redhill

Opening Hours

Monday	10am - 6pm
Tuesday	9:30am - 6pm
Wednesday	9:30am - 6pm
Thursday	9:30am - 7:30pm
Friday	9:30am - 6pm
Saturday	9:30am - 4:30pm

Telephone

+441737554704

Website

http://serendipity.book.app/, http://www.serendipity-salon.co.uk/

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