St. David's Street & Llwynypia Medical Practices

25/03/2026

25/03/2026

We are experiencing issues with our telephones. We are aware patients are waiting, however it will not allow us to intercept and receive the call. The issue has been reported and we are awaiting a resolution.

18/03/2026

18/03/2026

‼️Patient Notice‼️
Please note our protected time for learning is this Thursday. Both sites will close at 1pm and will reopen Friday at 8am.

15/03/2026

Thank you to all our patients for your patience and understanding while we migrated to our new clinical system.

We are pleased to say that our services have now returned to normal. However, appointment times may occasionally run over while our staff continue to adapt to the new system.

There are still a small number of clinics to be added, which should be completed over the next few days. We are also working through a significant administrative backlog and appreciate your patience while we clear this as quickly as possible.

Our online services are now fully restored, and we have returned to normal capacity.

As tomorrow is our first full day back to normal services, we expect to be very busy. If your problem is not urgent, you may wish to contact us later in the week.

Thank you again for your continued support and understanding.

12/03/2026

If you’re not yet in the headspace to talk to someone about your mental health face-to-face, an online guided self-help course could work for you.

Info: https://nhswales.silvercloudhealth.com/signup/

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Os nad ydych eto yn y meddylfryd cywir i siarad â rhywun am eich iechyd meddwl wyneb yn wyneb, gallai cwrs hunangymorth dan arweiniad ar-lein weithio i chi.

Gwybodaeth: https://nhswales.silvercloudhealth.com/signup/

12/03/2026

There’s still time to sign up for our ADHD Awareness course, starting 11th March and it’s completely FREE!

This in-person course is a great opportunity to learn more about ADHD, build understanding, and connect in a supportive learning space.

If you’d like to join us, simply enrol using the form below:
https://forms.office.com/r/Jy7VmjF24R

We’d love to see you there! 💬

10/03/2026

We will be moving to our new clinical system tomorrow. During this transition, we will continue to see urgent and emergency patients. Appointment availability will gradually increase, and we aim to return to full capacity from next week.

We kindly ask for your patience and understanding while our staff adapt to the new system.

Due to the recent system downtime, there is still a significant amount of work that our reception and administrative teams need to catch up on. Many staff members are working beyond their contracted hours, with some also working over weekends, to minimise disruption as much as possible.

We sincerely thank you for your continued patience and support while we navigate this transition.

05/03/2026

Here is our January activity data as required by Welsh Government.

04/03/2026

⚠️ PATIENT NOTICE ⚠️

Our migration process has begun, during this time our appointments are emergency only.
Our new clinical system will be operational from 11th March, however we will not be back to full capacity for an additional few days.

We will try and minimise as much disruption as possible.

We will be posting updates via our page.

02/03/2026

Wonderful community connection today at our Hub 💙

A big thank you to Anne Morris from Age Connects CTM for joining us. We are really looking forward to working together to support older people across the Treorchy community.

Partnership working matters. When organisations come together, local people benefit.

We were delighted to welcome 15 people to today’s group a fantastic level of community engagement. It’s encouraging to see the hub becoming a warm, welcoming space where people can connect, share and feel supported.

Every Wednesday
10am – 12pm
MHM Wales Calfaria Wellbeing & Wellness Hub
Regent Street, Treorchy CF42 6PR
what3words: galaxy.salads.stored
0300 10 249 70
treorci@mhmwales.org

25/02/2026

⚠️ 1 WEEK COUNTDOWN ⚠️

‼️ PATIENT NOTICE- SYSTEM MIGRATION ‼️

Across Wales, GP practices are switching to a new clinical system where there will be some inevitable disruption.

The Surgery will be migrating computer systems during the month of March.

**Expected Disruption 04/03/26 - 18/03/26**

Although we will have access to a new clinical system from 11/03/26, we ask for your patience whilst our staff adapt to the new computer systems.

From 4 March 2026 to 11 March 2026, we will not have access to our clinical system. As a result, online services will be disabled from 3rd March.

We will be unable to register any new patients or change of name or address as of today. Patients can continue to complete registration forms, however we be unable to process them until after our go live date.

Laboratory results and clinical documents may take longer than usual to be processed

During this period we will only be taking emergency appointments. All routine and follow up appointments will be on hold.

From 11/03/26 onwards we will start to increase our appointments, however we will not be back to full capacity for an additional few days.

Staff are processing two monthly post dated repeat prescriptions for February and March to minimise as much disruption as possible. If you collect your prescriptions from the pharmacy, your prescription will likely already be there in March, so it is advised to contact the pharmacy first.

Posters have been placed at both sites notifying patients of system disruptions. We will also be posting updates via our page.

The majority of staff are currently working beyond their contracted hours and will also be working over weekends to catch up with the backlog of work.

Training has taken place, however this will be a significant change for all staff.
We ask for your patience and understanding whilst we navigate the change. Our staff have and will continue to work tirelessly behind the scenes to ensure as little disruption as possible, so above all else, please be kind.