Urgent Treatment Centre Lymington

14/10/2025

Celebrating Allied Health Professionals Day.

Today, the 14th October, we’re proud to recognise and celebrate the incredible contribution of Allied Health Professionals (AHPs) across PHL Group.

AHPs play a vital role in delivering high-quality care, supporting patients through every stage of their health journey, and working collaboratively with other healthcare teams to improve outcomes.

At PHL Group, we’re grateful for the expertise, dedication and compassion our AHP colleagues bring every single day.

A huge thank you to all AHPs for the difference you make to patients, families, and communities.

10/10/2025

Another busy month at Lymington UTC!

In September, our incredible team cared for over 3,000 patients who came to us with illness or injury.

Thanks to their dedication and teamwork:
✅ 99% of patients were triaged within 15 minutes
✅ 97% were seen within 2 hours
✅ 99% were seen within 4 hours

A huge well done to the fantastic team at Lymington, led by Mandy, Simon, Dr Ben and Catherine, for continuing to deliver brilliant and safe care to every patient.

10/10/2025

Today is World Mental Health Day.

At PHL Group, we believe that looking after our mental health is just as important as looking after our physical health. Take a moment today to check in with yourself and others can make a real difference.

Let’s keep supporting one another, talking openly and showing that it’s okay not to be okay.

03/10/2025

A Fond Farewell to Tracey Lockley

This week, the Lymington UTC team said a heartfelt goodbye to Tracey Lockley, who is retiring after an incredible 42 years in nursing, with the last 23 years dedicated to Lymington Hospital.

Tracey has been an exceptional clinician, highly respected by colleagues and loved by patients. Her dedication, kindness, and wealth of experience have made a lasting impact on everyone she’s worked with.

Thank you, Tracey, for everything you’ve done for the UTC and the community. We wish you the very best in your well-earned retirement enjoying family time and your upcoming holidays (especially the cruises)!

17/09/2025

Today is World Patient Safety Day 2025.

At PHL Group, patient safety is at the heart of everything we do. Today, on World Patient Safety Day, we join colleagues across the globe in raising awareness of the importance of safe care for every patient, every time.

This year’s theme, “Safe care for every newborn and every child,” reminds us that safeguarding the most vulnerable patients requires teamwork, compassion, and innovation.

We’re proud of our teams who work tirelessly to deliver brilliant, safe care across all our services. Their dedication ensures that patients, and their families, can trust us when it matters most.

Together, let’s continue to learn, improve and champion patient safety in everything we do.

03/09/2025

We’re thrilled to announce the official opening of our newly refurbished paediatric waiting area which is now a calm, engaging and neurodivergent-friendly space designed especially for children and young people.

The redesign features sensory toys, an infinity mirror, colourful murals and new seating, all in a quieter part of the UTC to reduce sensory noise. This space is all about comfort, distraction and creating a sense of safety for our young patients.

A huge thank you to Sign It for their support with graphics and to Lymington Rotary Club for funding the project. Our continual thanks, as ever, go to the very supportive Friends of the Hospital.

The space is dedicated to the memory of our much-loved colleague, Charlotte Bye, who inspired us all. We were delighted to have been joined by Charlotte's parents for the opening of the waiting area.

25/08/2025

August Bank Holiday Opening Hours

Need urgent care this bank holiday Monday? Lymington Urgent Treatment Centre will be open as usual from 8:00am – 9:00pm.

Our team will be here to help with urgent but non-life-threatening illnesses and injuries, so you can get the care you need, when you need it.

Please remember: For life-threatening emergencies, always call 999.

23/08/2025

Thank you Team UTC .

While many are enjoying the August bank holiday, our incredible healthcare teams were hard at work, supporting patients and lending a helping hand to those whose day isn’t going so well.

Your compassion, resilience and dedication shine brightest when people need you most. We’re truly grateful for every moment you spend making a difference in someone’s life.

You make us proud every single day but especially on days like these. Thank you for all that you do.

To anyone needing to visit us over the bank holiday weekend, we're open our usual times 8am – 9pm

We're likely to be very busy, so please ensure that you're using the right service before visiting - https://usetherightservice.com/ or call 111.

23/06/2025

It’s Armed Forces Week

At PHL Group, we’re proud to stand with our Armed Forces community, not just this week, but every week. As a Veteran Aware organisation and proud holders of the Defence Employer Recognition Scheme Silver Award, we’re committed to supporting veterans, reservists and their families.

From our veteran colleagues making a difference every day, to the initiatives we support across the UK thank you for your service, your skills and your continued dedication.

16/06/2025

WE’RE GOING FULL CIRCLE FOR MACMILLAN! 🚴‍♂️

On 26th June, Team PHL Group will be tackling the full loop of the Isle of Wight – that’s over 60 miles of hills, headwinds, and heroic amounts of jelly babies – all to raise money for Macmillan Cancer Support

If you saw our first post and thought, “I should probably donate…” this is your second (slightly guiltier) reminder 😅

Whether it’s £1 or £100, every donation helps us go that extra mile – and gives the team an excuse to wear Lycra in public.

👏 Give a hand to our brave cyclists Ross Brand, Remus Manole, Nick Jones, Grant Paul-Florence, Chris Brand, Sally Parsons, Andrew Ross, Deborah Lloyd, Theresa Bull, Lee Pinhorn and Pete!

👉 Show your support here:

Help PHL Group raise money to support Macmillan Cancer Support

12/06/2025

🚨 Thinking of visiting the Urgent Treatment Centre? 🚨

⏱ Help us help you faster — make sure you’re getting the right care, from the right place, at the right time.

💻 Check NHS 111 online or call 111 before visiting: they can direct you to the most appropriate service.

11/06/2025

It's Men’s Health Week this week and the theme is Shoulder to Shoulder – Connecting for Health' and we’re standing shoulder to shoulder to shine a light on men’s health and the power of connection.

Whether it’s a quick check-in with a mate, booking that overdue appointment, or simply opening up about how you’re feeling, connecting can save lives.

At PHL Group, we’re proud to support the physical and mental health of men in our teams, our services, and our communities.

Let’s keep talking, keep supporting, and keep showing up for each other.