What are the opening hours?

Monday 8am - 7pm Tuesday 8am - 7pm Wednesday 8am - 7pm Thursday 8am - 7pm Friday 8am - 7pm Saturday 9am - 5:30pm Sunday 9am - 5:30pm

Helping Hands Home Care

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Helping Hands Home Care

Helping Hands is a family run business with over 30 years experience providing Hourly Visiting and Live In care in your area. Local branch in Richmond, London.

As little as 30 minutes all the way up to 24 hour service. Our professional and friendly Home Care in Richmond team will get to know you and how you like things done in your home, so that you and your loved ones are safe in the knowledge that your needs and preferences are put first. We can support you with light household and gardening duties, accompaniment to appointments, shopping, meal preparation and general companionship, as well as any personal care or mobility support that you may also require. Being registered with the Care Quality Commission (CQC) means that our support is monitored for safety, efficacy and effectiveness, so you always know that you're in good hands with us. Call us today to discuss your care needs and to arrange a home visit with one of the team.

09/09/2025

Here are 5 things you might not know about Alzheimer’s and why awareness matters 💜

06/09/2025

As September rolls in and the school gates swing open again, it’s the perfect moment to think about your next step. If you've been waiting for the right time to return to work or try something new - this is it! ✨

We’re offering flexible care assistant roles that fit around your life. Whether you're looking for part-time hours during school time or something more consistent, there’s a role for you.

Working in care isn’t just a job, it’s a chance to make a real difference in someone's life every single day. You’ll be helping people remain connected and supported in their own homes — and there’s nothing more rewarding than that.

Apply today: https://jobs.helpinghandshomecare.co.uk/

05/09/2025

This month marks Alzheimer’s Awareness Month, and a moment to honour the individuals, families, and carers whose lives are touched by Alzheimer's. 💜

At Helping Hands, kindness is one of our core values, and we’re committed to supporting every person with care that’s tailored to who they are. Whether it’s building trusted relationships, offering companionship, or supporting someone to live well in their own way, we’re here for the journey - every day, every step.

Let’s keep raising awareness and standing together. Every voice makes a difference. 💜

29/08/2025

Real growth. Real support. Real people.

We’re proud to share this inspiring feedback from one of our incredible Branch Managers. Starting as a carer and progressing to a management role in just three years - proof that with the right support, your career in care can truly thrive 💜

If you're passionate about making a difference and ready to grow your career, now’s the time to take that next step. Your journey starts here.

28/08/2025

For Esi, living with cerebral palsy involves more than managing physical challenges - it also means confronting the stigma and misconceptions that often surround disability.

Watch as Esi shares the impact of comments, how they shape feelings, and a powerful reminder for us all 💜

25/08/2025

When it comes to supporting a loved one, feeling truly listened to makes all the difference.

We’re so grateful for this review from Timothy, who has experienced first-hand the compassion and dedication of both our office and care teams.

Every visit, every conversation, and every thoughtful moment matters and we’re proud to be there for families when they need us most. 💜

22/08/2025

Huseyin, a dedicated member of our Live-in Care Team, shared what a day in his role looks like - a true example of compassionate, person-centred care.

“My day is structured around the needs, preferences, and routines of each individual I care for.”

Person-centred care means putting the individual at the heart of everything we do - respecting their choices, routines, and values. It’s about supporting people to live well, with independence in the comfort of their own homes.

"My role involves various aspects, such as personal care, medication management, meal preparation, companionship, household tasks, communication, and any specialised care that I provide."

This kind of work takes empathy, patience, and heart, and we're proud to have carers like Huseyin who embody this every day. 💜

15/08/2025

Looking for a company that values your time, supports your growth, and offers real flexibility?

Here’s what one of our team members had to say about their experience working with us 💜

Whether you're just starting in care or ready to take the next step in your career, we’re here to help you every step of the way.

14/08/2025

Looking forward, with pride and purpose 💜

Following her recent Outstanding Contribution Award at the HealthInvestor Awards, we caught up with our Chair, Jane Ashcroft, to reflect on the moment and look ahead.

From a night celebrating excellence in care, Jane shares what the award means to her, the people behind it, and her hopes for the future of home care.

At Helping Hands, we’re proud to be part of something bigger - a shared commitment to care that empowers, connects, and truly makes a difference.

12/08/2025

“John's visit... keeps me smiling all day”

From shared routines to genuine conversations, John and his carer Margot’s story reminds us that great care is built on trust, respect and friendship.

John shares what makes having Margot by his side so special - with days filled with laughter, stories and companionship.

08/08/2025

At Helping Hands, we love celebrating the incredible people who make a real difference every day. Today, we’re proud to share Adyanna’s story - one of passion, purpose, and a genuine commitment to person-centered care.

“Growing up, care was always part of my world. My Nana was a carer for the council, and my mum has worked in care for over a decade. Watching their dedication left a lasting impression on me. I started working in care just before turning 17, alongside my mum while still in college, and I haven’t looked back since.”

Adyanna joined Helping Hands in March 2024 at just 19 years old and has been making an incredible impact ever since.

“What I enjoy most is getting to know each client’s routine and personal preferences. There’s something incredibly meaningful about being able to brighten someone’s day - even more so knowing that we might be the only friendly face they see. That motivates me to always deliver the highest standard of person-centered care. Helping Hands is a fantastic company for people who genuinely care about making a difference and creating positive moments in others’ lives.”

We’re proud to have carers like Adyanna on our team - people who bring heart, dedication, and positivity to every shift 💜

07/08/2025

Fostering a culture of inclusion, engagement, and wellbeing is at the heart of everything we do, and this week, our Support Office team brought that spirit to life with one of our wellbeing walks around Alcester.

This activity is an important part of helping our team stay connected, support one another, and reinforce the community spirit at the heart of everything we do.

It was a lovely moment to step away from our desks, enjoy the fresh air, chat with colleagues, and spend a moment in the heart of the community we’re proud to serve 💜

04/08/2025

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compassion, clear communication, and a willingness to find solutions matter so much.

We were proud to receive this 5-star review from a customer who experienced just that with Lisa, one of our dedicated care consultants. Their words speak volumes about the care, coordination, and trust we strive to deliver every day:

🌟🌟🌟🌟🌟

"Lisa the consultant who took my call was exceptionally helpful and understanding of the difficult personal situation I was facing with my parent's deteriorating health as well as the complex situation of where they were and where they would soon be living, are far apart and would involve many different branches. Everything was, no problem, she organised everything thinking about every detail and finding solutions. The service is breathtaking along with the flexibility and co-ordination between branches to act together."

Thank you for trusting us. 💜

02/08/2025

“In your heart you feel like, I’ve done a good job today”

Meet Margot, one of our incredible carers, as we take a glimpse into her day. Filled with care, kindness, and connection, from her first visit to her last, she brings warmth, patience, and a genuine love for what she does.

It’s the small moments, the shared laughter, and the understanding that make all the difference 💜

Thank you for all that you do, Margot.

01/08/2025

We are proud to share this heartfelt feedback from one of our amazing carers 💜

Care is beyond a job - it’s about making a real difference, building genuine connections, and growing both personally and professionally.

We’re grateful and proud of our care team for the compassion they show and the meaningful impact they make every single day.

Address

5 Duke Street
Richmond
TW91HP

Opening Hours

Monday	8am - 7pm
Tuesday	8am - 7pm
Wednesday	8am - 7pm
Thursday	8am - 7pm
Friday	8am - 7pm
Saturday	9am - 5:30pm
Sunday	9am - 5:30pm

Website

https://www.helpinghandshomecare.co.uk/our-locations/richmond/

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