National Care Association

30/04/2026

Improve outcomes, elevate care standards, and create environments where people living with dementia can truly thrive.

In this panel at Care Roadshow North West, gain real-world strategies to enhance wellbeing, strengthen resident relationships, and embed person-centred care across your setting. Plus, explore how thoughtful design can directly support better care delivery.

Walk away with actionable ideas you can implement immediately across your service.

Register for free today: https://forms.reg.buzz/care-roadshows-2026-splash/national-care-association?utm_source=nca&utm_campaign=crs-q2-2026&utm_medium=socials

27/04/2026

Behind every high-quality care service is a network of support.

That’s why partnerships matter!

We’re proud to work with organisations that help providers:

✔ Strengthen compliance

✔ Improve outcomes

✔ Reduce operational pressure

Because great care isn’t delivered in isolation — it’s built through collaboration.

Who’s made a real difference to your service recently?

27/04/2026

Take a moment to listen as Nadra shares an overview of what she has been working on over the past week, as well as her focus for today 👇

26/04/2026

Care providers invited to strengthen complaints handling in line with best practice

The Local Government and Social Care Ombudsman (LGSCO) is inviting care home and homecare providers to review and strengthen their complaints processes in line with best practice guidance.

The guidance is designed to support providers in delivering fair, transparent and accountable complaints handling, while ensuring people who fund their own care understand what to do if concerns cannot be resolved.

This initiative aims to:
• Support providers to review and strengthen their existing complaints policies
• Improve confidence and clarity for self-funding residents and families
• Promote clear and consistent signposting to the Ombudsman where appropriate
• Encourage a positive, open complaints culture across the sector

To support this, the Ombudsman has developed a free online self-assessment quiz, enabling providers to quickly benchmark their current approach against best practice. Providers receive tailored feedback along with clear, practical steps to strengthen their processes where needed.

Alongside the quiz, providers can access a comprehensive toolkit, including a practical good practice checklist, template letters, guidance on drafting complaints policies, and ready-to-use materials such as posters to demonstrate commitment to transparent complaints handling.

There is no cost to access the resources or take part.

Providers can access the quiz, full guidance and downloadable resources here: https://asctoolkit.lgo.org.uk/

26/04/2026

🚨 Major inheritance tax changes are now impacting business owners

If you run a business, this is no longer something to “deal with later.”

Key takeaway from our latest webinar with our partner HCR Law :

➡️ Business Property Relief is no longer unlimited

➡️ Only the first £2.5M qualifies for 100% relief

➡️ Anything above that is now taxed at an effective 20%

➡️ From 2027, unused pensions will also fall into the IHT net

What does this mean in practice?

Many business owners who previously expected to pass on their company tax-free may now face significant tax bills.

In one example we discussed, a £10M business could now trigger an additional £1.5M+ in inheritance tax.

💡 The message is clear:

Planning early is no longer optional—it’s essential.

From reviewing your company structure to updating your will and funding strategies, there are steps you can take now to protect your legacy.

If you missed the session or want to discuss your situation, feel free to get in touch. Thank you again to Katherine and the team at HCR Law for such a great webinar!

24/04/2026

Another week supporting the social care sector comes to a close.

Thank you to all providers, managers, and carers working tirelessly to deliver compassionate, high-quality care.

Your work matters more than ever.

24/04/2026

Social care is about people — but we don’t say that enough.

It’s the early mornings.

The difficult conversations.

The small moments that mean everything.

It’s professionals showing up — every single day — for people who rely on them.

No headlines. No spotlight. Just impact.

To everyone working in care today: we see you. 👏

24/04/2026

Are you working in care or occupational therapy? This one’s for you 👇

We’re proud to be part of Care & Occupational Therapy Show - bringing together professionals, ideas, and innovations that are shaping the future of care.

Don’t miss your chance to attend, learn, and network with like-minded professionals.

✨ Free tickets are available now!

Register here: https://cots.ecreg.uk/reg/general/invitelaunch.asp?InviteCode=NCA

23/04/2026

22/04/2026

The pressure on social care isn’t new — but it is intensifying.

Rising costs. Workforce shortages. Increasing demand.

And yet providers continue to deliver, adapt, and support communities every single day.

The question isn’t whether the sector can keep going…

It’s how much longer it can do so without meaningful change.

What’s the biggest challenge you’re facing right now?

21/04/2026

Join a community that understands your world 👉🏼 If you’re a care provider navigating today’s challenges alone, you don’t have to.

The National Care Association exists to stand alongside you, represent you, and support your work.

Join a community that understands your world 👉🏼 https://nationalcareassociation.org.uk/membership/why-join-nca

21/04/2026

Social care is holding up more than people realise.

Every day, independent providers are:

✔ Preventing hospital admissions

✔ Supporting faster discharges

✔ Delivering complex care in communities

And yet… the conversation still centres on the NHS.

If we’re serious about fixing the system, we need to start recognising where the real capacity already exists.

👉 Social care isn’t the “add-on” — it’s the solution.