Marka Training and Development

18/03/2026

Thank you Child Protection Unit for sharing this, it was a genuine pleasure for us to deliver this training for the team.

We were really pleased to see so many staff complete the Level 1 Awareness training alongside the seven team members who achieved the Level 3 Award in Mental Health First Aid in the Workplace.

Mental Health training is so important in roles that carry emotional pressure, it gives us the knowledge, confidence and practical skills to support others while also understanding how to look after our own wellbeing. It was clear how deeply the CPU values and cares about all the people you support and one another as colleagues.

Wishing you all the very best and see you again soon

[English Below] ជារៀងរាល់ឆ្នាំ វគ្គបណ្តុះបណ្តាលជំនាញជាច្រើនត្រូវបានសម្របសម្រួលរៀបចំធ្វើឡើងនៅមជ្ឈមណ្ឌលផ្កាឈូក នៃអង្គភាពការពារកុមារ (CPU) ដែលត្រូវបានបណ្តុះបណ្តាលដោយគ្រូឧទ្ទេសជំនាញអន្តរជាតិ មកពីបណ្តាប្រទេសនានាដើម្បីចែករំលែកបទពិសោធន៍ ចំណេះដឹងដ៏មានតម្លៃរបស់ពួកគេ ជាមួយនិងមន្រ្តីនគរបាលជាតិ មន្រ្តីសុខាភិបាល មន្រ្តីសង្គមកិច្ច អ្នកប្រកបវិជ្ជាជីវៈក្នុងវិស័យតុលាការ និងវិស័យអប់រំកម្ពុជា ដើម្បីបានសិក្សារៀនសូត្រពីរបៀបបង្ការទប់ស្កាត់ ស្រាវជ្រាវ និងឆ្លើយតបទៅនឹងអំពើហិង្សាលើកុមារដោយប្រើវិធីសាស្រ្តផ្អែកលើភស្តុតាង។

ក្រោមជំនួយសប្បុរសធម៌ពី ម៉ាកាបណ្តុះបណ្តាលនិងអភិវឌ្ឍន៍ (Marka Training and Development) ក្រុមការងារអង្គភាពការពារកុមារ (CPU) របស់យើង បានចូលរួមវគ្គបណ្តុះបណ្តាលរយៈពេល២ថ្ងៃ ស្តីពី “ជំនួយបឋមផ្នែកសុខភាពផ្លូវចិត្ត (Mental Health First Aid)” ដែលត្រូវបានរៀបចំឡើងតាមស្តង់ដារកម្រិតវិញ្ញាបនបត្រដែលទទួលស្គាល់ជាអន្តរជាតិ (Qualsafe Awards)។

បុគ្គលិកអង្គភាពការពារកុមារ (CPU) ស្ទើរតែទាំងអស់ បានបញ្ចប់វគ្គយល់ដឹងកម្រិតបឋម (Level 1 Awareness Course) ដោយជោគជ័យដែលបានជួយពង្រឹងការយល់ដឹងរបស់ពួកគេអំពីសុខភាពផ្លូវចិត្ត និងផលប៉ះពាល់របស់ វាលើបុគ្គលិកនិងក្រុមការងារ។ ក្នុងនោះផងដែរ មានសមាជិកក្រុមការងារចំនួន៧រូប នៃអង្គភាពទាំងមូល បានទទួលការបណ្តុះបណ្តាលកម្រិតទី៣ប្រកបដោយភាពជោគជ័យ ផ្នែកជំនួយបឋមសុខភាពផ្លូវចិត្ត ដើម្បីជួយដល់បុគ្គលិកនៅកន្លែងការងារ ដែលជាការបណ្តុះបណ្តាលកម្រិតវិញ្ញាបនបត្រជាន់ខ្ពស់ទទួលស្គាល់ជាអន្តរជាតិ ដែលទាមទារនូវការយកចិត្តទុកដាក់ ការខិតខំប្រឹងប្រែង និងការប្តេជ្ញាចិត្តខ្ពស់ ក្នុងវគ្គបណ្តុះបណ្តាលរយៈពេល២ថ្ងៃដែលមានលក្ខណៈស៊ីជម្រៅខ្លាំង។

នេះជាសមិទ្ធផលមួយដ៏មានតម្លៃ និងគួរឱ្យអបអរសាទរ។

លោក ម៉ាក ហ្វូវើ (Mark Fower) នាយក និងជាគ្រូបណ្តុះបណ្តាល នៃម៉ាកាបណ្តុះបណ្តាលនិងអភិវឌ្ឍន៍ (Marka Training and Development) បានមានប្រសាសន៍ថា៖ “រយៈពេល២ថ្ងៃជាមួយក្រុមការងារអង្គភាពការពារកុមារ (CPU) ពិតជាមានតម្លៃខ្លាំងណាស់។ ភាពវិជ្ជមាន និងការប្តេជ្ញាចិត្តចំពោះតួនាទីការងាររបស់ពួកគេបានបង្ហាញ ឱ្យឃើញយ៉ាងច្បាស់។”

វគ្គបណ្តុះបណ្តាលកម្រិត៣ផ្នែកជំនួយបឋមសុខភាពផ្លូវចិត្តដើម្បីជួយដល់បុគ្គលិកនៅកន្លែងការងារ (Level 3 Award in Mental Health First Aid in the Workplace) នេះ បានបំពាក់នូវជំនាញ ចំណេះដឹង និងភាពជឿជាក់ដល់អ្នកចូលរួមឲ្យមានសមត្ថភាពបំពេញតួនាទីជាអ្នកផ្តល់ជំនួយបឋមផ្នែកសុខភាពផ្លូវចិត្ត (Mental Health First Aider) ដើម្បីជួយដល់បុគ្គលិកនៅកន្លែងធ្វើការ។ អ្នកដែលបានបញ្ចប់វគ្គនេះ បច្ចុប្បន្នត្រូវបានបណ្តុះបណ្តាលឱ្យមានសមត្ថភាព៖

• យល់ដឹងអំពីសុខភាពផ្លូវចិត្ត និងសារៈសំខាន់របស់វានៅកន្លែងការងារ
• សម្គាល់និងឆ្លើយតបបានត្រឹមត្រូវចំពោះបញ្ហាសុខភាពផ្លូវចិត្តដែលកើតមានទូទៅនៅកន្លែងការងារ
• ចាប់ផ្តើមការសន្ទនាប្រកបដោយការគាំទ្រ និងផ្តល់ការឆ្លើយតបបឋមបានសមស្រប
• លើកកម្ពស់បរិយាកាសការងារដែលមានភាពវិជ្ជមាន និងប្រកបដោយសុខភាពផ្លូវចិត្តល្អប្រសើរ
• យល់ដឹងអំពីទំនួលខុសត្រូវផ្លូវច្បាប់និងឧត្តមានុវត្តន៍ និង
• អនុវត្តការថែរក្សាផ្លូវចិត្តខ្លួនឯង និង ភាពធន់ក្នុងតួនាទីការងាររបស់ខ្លួន។

នួន សូនីតា ប្រធានផ្នែកសុខុមាលភាពនិងគាំទ្រការថែទាំជនរងគ្រោះ បានមានប្រសាសន៍ថា ដោយសារ ក្រុមការងាររបស់នាង ធ្វើការដោយផ្ទាល់ជាមួយជនងាយរងគ្រោះ ដែលកំពុងប្រឈមបញ្ហាតានតឹងអារម្មណ៍ និងរបួសផ្លូវចិត្ត ហេតុដូច្នេះហើយបុគ្គលិកផ្នែកសុខុមាលភាពក៏ត្រូវប្រឈមនូវសម្ពាធផ្លូវចិត្តយ៉ាងធ្ងន់ធ្ងរផងដែរ។ លោកស្រីបានបន្ថែមទៀតថា៖ “វគ្គបណ្តុះបណ្តាលស៊ីជម្រៅផ្នែកអប់រំសុខភាពផ្លូវចិត្តនេះ បានជួយបង្ហាត់បង្រៀនឲ្យយើងយល់ដឹងពីការកំណត់ព្រំដែនការងារ វិធីសាស្រ្តថែរក្សាខ្លួនឯងឲ្យបានល្អ និងពេលណាគួរស្វែងរក ជំនួយ។ នៅពេលបុគ្គលិកមានសុខភាពល្អប្រសើរ ពួកគេនឹងអាចជួយគាំទ្រដល់អតិថិជន បានកាន់តែមានប្រសិទ្ធភាពផងដែរ។”

ការផ្តល់ជំនួយបឋមផ្នែកសុខភាពផ្លូវចិត្ត គឹពិតជាមានសារៈសំខាន់សម្រាប់គ្រប់ស្ថាប័ន ជាពិសេសការងារដែល ទាមទារកម្លាំងចិត្តខ្ពស់។ វាជួយឱ្យក្រុមការងារមានភាពជឿជាក់ក្នុងការចេះសំគាល់មើលពេលបុគ្គលិកណាម្នាក់ កំពុងមានបញ្ហាប្រឈម ចាប់ផ្តើមការសន្ទនាប្រកបដោយកយកចិត្តទុកដាក់ និងជួយណែនាំមិត្តរួមការងារទៅ រកជំនួយប្រកបដោយវិជ្ជាជីវៈពេលដែលចាំបាច់។ មិនត្រឹមតែប៉ុណ្ណោះ វាជួយកាត់បន្ថយការរើសអើង លើក ទឹកចិត្តឱ្យស្វែងរកជំនួយបានទាន់ពេលវេលា និងពង្រឹងព្រំដែនការងារដែលមានសុខភាពល្អប្រសើរ ព្រមទាំង សុខុមាលភាពប្រចាំថ្ងៃផងដែរ។

យើងសូមថ្លែងអំណរគុណយ៉ាងជ្រាលជ្រៅចំពោះ ម៉ាកាបណ្តុះបណ្តាលនិងអភិវឌ្ឍន៍ (Marka Training and Development) ដែលបានជួយឧបត្ថម្ភវគ្គបណ្តុះបណ្តាលដ៏មានតម្លៃនេះ ហើយយើងមានមោទនភាពចំពោះ សមាជិកក្រុមការងាររបស់យើងដែលបានសម្រេចជោគជ័យក្នុងការទទួលវិញ្ញាបនបត្រទាំងនេះ។ មនុស្សគ្រប់ គ្នាទទួលបានអត្ថប្រយោជន៍ពីកន្លែងការងារដែលមានស្ថេរភាព មានមេត្តាករុណា និងត្រូវបានផ្តល់តម្លៃយ៉ាង ពិតប្រាកដ។

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The CPU facilitates multiple specialist training courses at our Lotus Centre each year, inviting international experts from all over to train and share their unique experiences with Cambodian police, health professionals, social workers, lawyers and educators to learn to prevent, detect and respond to violence against children using evidence‑based methods.

Thanks to the generosity of Marka Training and Development, our CPU teams took part in a 2-day Mental Health First Aid course delivered through Qualsafe Awards.

Almost all CPU staff completed the Level 1 Awareness Course, strengthening our shared understanding of mental health and how it affects individuals and teams. In addition, seven team members successfully achieved the Level 3 Award in Mental Health First Aid in the Workplace — an internationally recognised qualification that requires focus, commitment, and hard work over two intensive days.

This is something worth celebrating.

“It was an unquestionably beneficial two days with the CPU team. Their positivity and commitment to the role really shone through,” says Mark Fower, Director and Trainer at Marka Training and Development.

The Level 3 Award in Mental Health First Aid in the Workplace equips participants with the skills, knowledge, and confidence to act as Mental Health First Aiders. Those who completed the qualification are now trained to:

•. Understand mental health and why it matters in the workplace
•. Recognise and respond to common mental health conditions
• Start supportive conversations and provide appropriate first response
• Promote a positive and psychologically healthy workplace culture
• Understand legal responsibilities and best practice
• Practise self-care and resilience in their role

CPU Welfare and Aftercare Support Manager, Sonita Noun, says that because her team works directly with vulnerable people who are experiencing distress and trauma, the welfare staff absorb a lot of emotional pressure. “The MHFA course teaches us boundaries, self-care strategies, and when to seek help. When staff are well, they can support clients more effectively.”

Mental Health First Aid matters in every organisation, especially in work that can be emotionally demanding. It gives teams the confidence to notice when someone may be struggling, to begin a caring conversation, and to guide colleagues toward professional support when needed. It reduces stigma, encourages earlier help-seeking, and strengthens healthy boundaries and day-to-day wellbeing.

We are deeply grateful to Marka Training and Development for donating this training, and proud of our team members who achieved these qualifications. Everyone benefits from a workforce that is steady, compassionate, and truly valued.

22/10/2025

As the mornings grow darker and the days shorter, it’s not just the weather that changes, it’s our mood and energy too.

For some of us this can go beyond the “winter blues” and becomes Seasonal Affective Disorder (S.A.D), a recognised form of depression linked to seasonal change that affects around 1 in 15 people in the UK each winter.

In the workplace, that might look like lower energy, loss of motivation, or people feeling a bit more withdrawn. It’s easy to miss or misunderstand, but with awareness, empathy, and small supportive actions, managers and teams can help make things a little easier.

In our latest blog, we explore:
• What S.A.D is and how it shows up at work
• Practical self-care and awareness tips for employees
• How managers can create supportive spaces during the darker months
• How the 10 Keys to Happier Living can help boost wellbeing through winter

Read the blog here:
https://marka-td.com/wellbeing/seasonal-affective-disorder-in-the-workplace

Do you notice a change in mood or energy at this time of year?
How do you take care of yourself or your team as winter sets in?

15/10/2025

We ask a lot of our managers. Lead the team. Drive performance. Support wellbeing. Manage change. And all while keeping themselves resilient too.

The truth is, most managers have never been trained to handle this balance. They want to support people’s mental health, but they also need to maintain performance and navigate constant change. Without the right tools, that’s a heavy load.

That’s why we created our Mental Health for Managers training.

It equips managers to:

✅ Spot the early signs when someone may be struggling
✅ Open supportive conversations that build trust
✅ Lead with empathy while still driving performance and embracing change

Because supporting mental health and maintaining high performance aren’t opposites, the best managers know how to do both.

When we support our managers, they’re in the strongest position to support their teams.

📞 Book your free 30-minute call - with no pressure and no obligation.

Let’s explore how we can support your managers to thrive.

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06/10/2025

UK sickness absence is now 9.4 days per employee, the highest in over 15 years. The new CIPD Health and Wellbeing at Work 2025 report shows a clear trend: absence is rising, and mental health is at the heart of it.

🔹 Average absence: 9.4 days per employee (up from 5.8 in 2019)
🔹 Mental ill health is the leading cause of long-term absence (41% of organisations)
🔹 Short-term absence: minor illness dominates, but mental ill health and stress feature strongly
🔹 64% of organisations report stress-related absence, with heavy workloads top of the list

What does this tell us?
Tackling absence and wellbeing isn’t about one quick fix.
It takes a whole-organisation approach:

✅ Leaders who own wellbeing and model openness, setting norms from the top
✅ Managers equipped to hold supportive conversations and spot early signs of distress
✅ Teams with psychological safety, clear communication, and resilience built in
✅ Staff who are trained, confident to use tools, know how to self-manage but are not left alone

At Marka Training & Development, that’s exactly what we do.
We partner with organisations to build healthier, more supportive cultures - not just through one course, but through a portfolio of training that works together.

👉 If you’re ready to take a joined-up approach to wellbeing, let’s talk.

hello@marka-td.com
marka-td.com

11/09/2025

Some students carry heavy days behind quiet faces.
They hand in homework, laugh with friends, and still feel far away from themselves.
A conversation isn’t therapy, and it isn’t a fix, but it can be a first protective step. This week is a reminder that what we do in ordinary moments matters - noticing small changes, offering a simple human invitation to talk, listening without rushing to solve, and keeping the edges clear so what’s shared is recorded and passed to the Designated Safeguarding Lead are so important.
Behind every quiet struggle is someone who needs to be heard - and someone who was trying their best to help. Everyday, boundaried conversations, naming hard things when it’s right, can open a safer path. The core skills don’t change across cultures or languages: notice, invite, listen, record, escalate, follow through.
SAFE© Conversations focus on those early, everyday skills. It isn’t clinical intervention training, but it helps staff feel steadier in the first moments and know when to hand concerns on.
And if, as you’re listening, something in you says this can’t wait, trust that feeling. Follow your safeguarding policy and seek urgent help.
©Conversations

08/09/2025

In almost every training we run, there’s a quiet pause when we reach this question:

Is it okay to ask someone directly about su***de?

✅ Yes — and many people feel relief when it’s asked plainly.

You don’t need perfect words. Use your own. Notice what’s changed, say you care, and give time for an honest answer.

💬 You might try asking:
👉 “I’ve noticed a few changes and I’m worried about you. Are you thinking about su***de?”

💬 And if someone opens up, you might respond with:
👉 “Thank you for telling me. I’m here.”

If the person isn’t ready to talk, that’s okay too. What matters is that they know you’ve noticed and you’re there. You can check in again, choose a quieter moment, or help them find someone they’d feel safer speaking to.

⚠️ If you’re worried about immediate risk, stay with them and get support.

📌 If you’re in the UK and need help now:
📞 Samaritans: 116 123 (free, 24/7)
📱 Text SHOUT to 85258 (24/7)
🚨 Call 999 in an emergency

No promotion today — just a quiet encouragement to check in on someone if you can. 💙

And if you’re going through a difficult time yourself, please don’t hesitate to let someone know.
✨ You matter.

👉 This is a hard conversation for many people — what helps you find the words to start?

04/09/2025

🌱 Mental Health First Aid – is it enough?

I’ve seen a lot of people asking this question lately, so I wanted to share my take.

Mental Health First Aid won’t fix workplace culture on its own.
It’s not a replacement for good policies, supportive leadership, or access to specialist help.

But it is an important first step.

✅ It helps staff notice when something’s not right
💬 It gives them the confidence to start supportive conversations
🤝 It reassures colleagues that someone is ready to listen and act
🏗️ And it builds the foundations for a culture where mental health matters as much as physical health

That’s the difference MHFA makes: it turns hesitation into action.

One of our course attendees told me afterwards:
“I finally feel ready to ask the question I’ve been avoiding for weeks.”

That’s why we deliver the Qualsafe-accredited Level 3 Award in Mental Health First Aid in the Workplace (RQF) — because every workplace deserves people who feel confident enough to step in and support.

✨ On its own, MHFA isn’t the full solution. But it’s the step that helps people feel safer, more supported, and more able to look out for each other.

21/08/2025

Wherever we go in the world, school staff ask the same questions:

💭 How do I know if a child is struggling but isn’t saying anything?
💭 What do I say if a student shares something personal with me?
💭 How can I make sure I’m supportive without overstepping?

Different countries. Different challenges. Same need:
Adults who can listen, respond, and act when children need them. 💬✨

15/08/2025

Need to reset and recharge? Summer’s your perfect opportunity.
Spot signs of stress, build trust in your team, and kick off supportive habits before September hits.

Discover how—in our latest blog:

https://marka-td.com/mental-health/reset-recharge-re-focus-why-summer-is-the-perfect-time-to-prioritise-mental-health-at-work/

🌐 Explore more at: www.marka-td.com

If you’ve been meaning to make your workplace more supportive, this could be the perfect moment to start. 🌱

12/08/2025

What an inspiring time in Zurich!
We had the pleasure of working with the amazing staff team at ICS Inter-Community School Zurich, delivering SAFE Conversations training.
It was all about giving staff the confidence to have those sensitive, caring conversations with students who might be finding things difficult, showing changes in behaviour, or raising concerns.
We looked at:
✅ How to respond to concerns safely, knowing how to start and guide a supportive conversation, while recognising when to pause to protect the safeguarding process.
✅ Keeping the child’s wellbeing at the centre of every conversation.
✅ Making safeguarding a shared responsibility across the whole school.
It was so inspiring to see how much ICS is doing to make safeguarding a clear priority across the whole school community. A huge thank you to the leadership team for the warm welcome and for leading the way in this vital work.

09/08/2025

Leadership isn’t just about strategy and results, it’s about people.
The best leaders don’t just manage their teams, they connect with them.
They listen. They understand. They care.

Empathetic leadership builds trust, boosts morale, and creates workplaces where people feel safe to speak up and do their best work. It’s about:

✅ Being present and non-judgmental
✅ Understanding different perspectives
✅ Encouraging open, honest communication
✅ Empowering people to thrive

At Marka, we help leaders and managers grow these skills so they can lead with empathy and confidence.

If you want to build a culture where people feel seen, heard, and supported, , we’d love to chat.

Drop us a message or visit marka-td.com.

28/07/2025

I’ve been thinking a lot lately about men’s mental health in the workplace.

In my work with managers and teams, I’ve seen how many men keep showing up and saying “I’m fine” even when they’re feeling overwhelmed or lost.

Often, colleagues and managers don’t know how to spot the signs or how to start those crucial conversations without crossing boundaries.

That’s why we’re passionate about helping workplaces:

✅ Build a culture where it’s okay to ask for help
✅ Equip managers to have confident, supportive conversations
✅ Break the stigma and silence around mental health

In our latest blog, I share why men’s mental health deserves more attention at work, what to look out for, and how we can all help create safer, more supportive workplaces.

👉 Read the blog: https://lnkd.in/eA_NpHMf

🌐 www.marka-td.com

💬 Let’s make sure no one feels they have to struggle alone.