Ross Court Care Home - Barchester Healthcare

16/10/2025

Another lovely visit from therapy dog Freddie who brings lots of happiness and joy with his visits as well as plenty of cuddles! Our residents love spoiling Freddie with a nice treat and he enjoys a good scratch!

If you, or your loved one, would like to visit our home please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

11/10/2025

We are grateful that our home is occupied with residents who have such wonderful families...
Please visit us whenever you can, our door is always open!
And if you need to talk to us about anything- here's our contact details: call us on 01989 764 348 or visit our website at https://www.barchester.com/home/ross-court-care-home

10/10/2025

Our creative residents enjoyed making colourful stained glass–style windows at this week’s craft session. 🌞 Their artwork now brightens up our windows — a lovely reminder of their talent and teamwork!

To find out more about events taking place in our home please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

09/10/2025

Are you a local Professional? Please join us next week on a Wednesday the 15th, starting from 12:15pm, for a Professionals' Lunch. It's a great opportunity to meet our residents and team, have a tour around our home with our General Manager Agda and network with like-minded people!

If you would like to visit us please give us a call on 01989 764 348 or visit our website at https://www.barchester.com/home/ross-court-care-home

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

04/10/2025

We recently partnered with Tots in Tune to launch a new intergenerational Baby and Toddler Group! Lovely Katherine from Tots invited local parents and their children to join our residents for singing, dancing, and playing instruments. It was wonderful to see everyone enjoying themselves!
The group runs every month, on a first Wednesday.

To find out more about events taking place in our home please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

02/10/2025

☕ Macmillan Coffee Morning! ☕

Last week we hosted a coffee morning to raise money for the Macmillan Cancer Support
Our talented kitchen team prepared a selection of delicious cakes and we had several visitors and families attending as well as Herefordshire Branch of Cruse Bereavment Support and a local bereavement group.
We are very grateful to everyone who attended and helped us raised money for this important cause- we have raised around £200! Thank you!

If you would like to find out more about life in our home please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

01/10/2025

Please join us in the month of October for our special events. Everyone's welcome but spaces for some of the events are limited so please book in advance by calling us on 01989 764 349 or, alternatively, visit our website at https://www.barchester.com/home/ross-court-care-home

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

29/09/2025

Our August Employee of the Month is Lesley Thomas! Congratulations to Lesley whose been recognised by her colleagues for her hard work!



If you would like to find out more about life in Ross Court please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

26/09/2025

As part of World Maritime Day, maritime historian Paul Barnett delivered an engaging talk on the rich history of the Sharpness Canal. His presentation explored the canal’s origins, its role in regional trade and industry, and the stories of the people and vessels connected to it. Barnett’s talk shed light on the enduring importance of the waterway and its place in Britain’s maritime heritage, offering the audience a deeper appreciation of this historic canal.”

To find out more about life in Ross Court please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

26/09/2025

We have some very exciting news! Ross Court collaborated with Tots in Tune company and from October we are starting a brand new, singing Baby and Toddler Group together!
Please join us at this wonderful inter-generational adventure, meet new friends and brings smiles to our elderly residents! Our family awaits yours!

Spaces are limited so hurry up! For more details call us on 01989 764 349, email RossCourt.Activities@barchester.com or book directly with Tots in Tune on 07796 876531. And for more information about our home please visit our website at https://www.barchester.com/home/ross-court-care-home

25/09/2025

In celebration of National Art in Care Homes Day, our residents joined a virtual event where Holly from the V&A Learning team and designer-artist Rafin Jannat spoke of stunning work of artists, designers and craftspeople that feature in the South Asia Gallery at the V&A Kensington. Our residents got inspired and created their own works on paper using pigments and paints that can be found from everyday ingredients.

To top it off we also spent a lovely afternoon listening to Eddie singing and telling stories- oh what fun!

To find out more about life in Ross Court please call us on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

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20/09/2025

☕🍰 Macmillan Coffee Morning 🍰☕

We’re delighted to be hosting a Macmillan Coffee Morning here at our care home, and we’d love for you to join us! 🎉

This special event is all about coming together as a community to enjoy tea, coffee, and plenty of delicious cakes – all while raising vital funds for Macmillan Cancer Support. 💚

We warmly welcome local professionals and our wider community to pop in, share a cuppa with us, and help make a difference. Every slice of cake and every donation will go towards supporting the incredible work Macmillan does for people living with cancer.

📅 26/09/2025
🕙 10am

Let’s enjoy good company, tasty treats, and raise as much as we can for this amazing cause. We can’t wait to see you there!



If you would like to find out more about life in our home please call is on 01989 764 349 or visit our website at https://www.barchester.com/home/ross-court-care-home

16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.