West Bank Residential Home

West Bank Residential Home West Bank is a residential care home in an impressive Victorian house near the historic town of Ross

Friendship 💜Making the decision to move into a care home is one of the biggest and most emotional choices a person and t...
26/01/2026

Friendship 💜

Making the decision to move into a care home is one of the biggest and most emotional choices a person and their family can face. It can bring feelings of worry, uncertainty, and anxiety — leaving behind a familiar home, routines, and a way of life that has meant so much.

At Westbank, we understand how overwhelming this transition can feel. That’s why we focus not just on care, but on kindness, reassurance, and connection. From the very first day, our team takes time to listen, to get to know each person as an individual, and to offer gentle support at every step.

Building friendships plays a huge part in easing anxiety. Sharing a conversation, a smile, or a quiet moment with someone who understands can bring comfort and confidence. We create welcoming spaces and meaningful activities that help friendships grow naturally, helping residents feel settled, valued, and at home.

Because at Westbank, no one is ever just moving in — they’re becoming part of a community. 💜

It’s Monday… so that means armchair fitness with Sue! Music &Movements🎶🪑Lots of laughs and plenty of movement to get eve...
26/01/2026

It’s Monday… so that means armchair fitness with Sue! Music &Movements🎶🪑
Lots of laughs and plenty of movement to get everyone warmed up and smiling. A brilliant way to kick-start the week together! 😊

Big Garden Birdwatch – ready to go! 🐦🌿We were all set with feeders filled, binoculars at the ready and eyes peeled for o...
25/01/2026

Big Garden Birdwatch – ready to go! 🐦🌿
We were all set with feeders filled, binoculars at the ready and eyes peeled for our feathered friends… sadly the rain stopped play!

Even so, it was lovely preparing together, chatting about birds we’ve spotted before and enjoying a little taste of nature from indoors.

What a lovely cultural celebration this afternoon 🇸🇨💙Today we celebrated Burns Day, embracing poetry, whisky, music and ...
25/01/2026

What a lovely cultural celebration this afternoon 🇸🇨💙

Today we celebrated Burns Day, embracing poetry, whisky, music and all things Scottish. For Linda, who was born in Scotland, it was especially meaningful – her home country forever close to her heart. Each time the pipes are played and Auld Lang Syne is sung, you can see the memories come flooding back ✨

An afternoon filled with tradition, warmth, and a real sense of pride in celebrating culture and heritage. Slàinte! 🥃📜🎶

💜 National Activity Professionals Week 💜At Westbank, we are incredibly proud to be part of NAPA – the National Activity ...
22/01/2026

💜 National Activity Professionals Week 💜

At Westbank, we are incredibly proud to be part of NAPA – the National Activity Providers Association and to stand alongside Activity Professionals across the country who champion meaningful, person-centred engagement.

Being part of NAPA reflects our commitment to quality, creativity, connection, and best practice. It supports our belief that activities are essential care, not an optional extra.

At Westbank, activities are not just Wake Up Wednesday or arts and crafts. They are thoughtfully planned experiences that support wellbeing, identity, independence, and connection, shaped around each individual’s life story, abilities, and needs.

🌟 What does it take to be an Activity Assistant at Westbank?

An Activity Assistant needs far more than a diary of games. The role requires:

✨ Empathy and compassion – understanding emotions, behaviours, and unspoken needs
✨ Excellent communication skills – listening, encouraging, reassuring, and engaging
✨ Creativity and flexibility – adapting activities in the moment for different abilities
✨ Observation skills – noticing changes in mood, health, or engagement
✨ Understanding of dementia and ageing – and how this affects communication and participation
✨ Teamwork – working closely with care, nursing, families, and professionals
✨ Confidence and initiative – leading sessions, supporting one-to-one moments, and building trust
✨ Patience and emotional intelligence – knowing when to step forward and when to step back

An Activity Assistant creates moments of joy, calm, purpose, and connection — whether through music, movement, sensory engagement, creativity, conversation, or simply being present.

Through our work with NAPA, Westbank continues to develop and strengthen our activities provision, ensuring people are supported to live well, feel valued, and remain connected.

This week, we proudly celebrate National Activity Professionals Week and thank our Westbank Activity Team 💜

🎉 Happy Birthday Lucy! 🎉What a lovely day celebrating a very special lady 💕Lucy was spoiled with beautiful flowers cake ...
21/01/2026

🎉 Happy Birthday Lucy! 🎉

What a lovely day celebrating a very special lady 💕
Lucy was spoiled with beautiful flowers cake and cards, surrounded by smiles, laughter, and our wonderful, caring staff who made sure she felt truly loved and celebrated.

Wishing you a day filled with warmth, kindness, and all your favourite things, Lucy 🌸💖

It’s been a very difficult few weeks for our colleague Lorna following a family bereavement.It was truly wonderful to se...
20/01/2026

It’s been a very difficult few weeks for our colleague Lorna following a family bereavement.

It was truly wonderful to see her today, and to be able to let her know just how much she’s been in our thoughts here at Westbank. 💐

We’re really pleased to share that Lorna will be returning to Westbank very soon, and we can’t wait to welcome her back. Sending continued love, strength, and support to Lorna 💙

After tucking into a lovely gammon & parsley sauce, the dessert options were hard to choose! 😍From creamy cheesecake dri...
20/01/2026

After tucking into a lovely gammon & parsley sauce, the dessert options were hard to choose! 😍
From creamy cheesecake drizzled with chocolate, creamy rice pudding, to fresh fruit pots topped with cream, there was something to tempt every sweet tooth. Meals at Westbank are designed for all taste buds, offering nutritious, well-balanced dishes with a variety of options for everyone. A delicious end to a very enjoyable meal 💕🍓🍫

It was lovely to have Anita our hairdresser back today after her short illness 💐The ladies enjoyed a relaxing pamper wit...
20/01/2026

It was lovely to have Anita our hairdresser back today after her short illness 💐
The ladies enjoyed a relaxing pamper with perms and sets, lots of smiles, and plenty of chat. Fresh hair and happy faces all round – you’ve been missed, Anita! 💇‍♀️✨

💙 Blue Monday – Turning the Day Around at Westbank 💙The third Monday in January is often referred to as Blue Monday, sai...
19/01/2026

💙 Blue Monday – Turning the Day Around at Westbank 💙

The third Monday in January is often referred to as Blue Monday, said to be the most challenging day of the year. Dark winter mornings, colder weather, post-Christmas fatigue and longer waits for brighter days can all leave people feeling a little low.

At Westbank, we believe even the greyest days can be brightened with the right mix of connection, movement and memories. This morning we lifted spirits with music and movement with Su, getting bodies moving and smiles flowing. 🎶💃

This afternoon, we enjoyed puzzles and music reminiscing, encouraging conversation, gentle focus and the comfort of familiar tunes – reminding us all that shared moments make a real difference. 🎵🧩

A lovely reminder that togetherness, laughter and a little music can go a long way in lifting the January blues 💙

Domino Club delights 🍷A lovely afternoon at Domino Club, full of concentration, conversation and a little glass of wine ...
18/01/2026

Domino Club delights 🍷
A lovely afternoon at Domino Club, full of concentration, conversation and a little glass of wine to make it extra special.

Cheers to good company and gentle competition! 🥂

🌸 Little Jobs & Big Smiles 🌸Our wonderful ladies enjoyed a calm and purposeful afternoon, getting involved in some of th...
18/01/2026

🌸 Little Jobs & Big Smiles 🌸

Our wonderful ladies enjoyed a calm and purposeful afternoon, getting involved in some of their favourite activities. From mixing and baking, to creating beautiful flower arrangements, and even sorting cushions after cleaning, it was all about feeling useful, relaxed and at home.

These everyday moments are so important – familiar tasks can spark memories, build confidence, and bring a real sense of achievement. And of course, there was plenty of chatting and laughter along the way ☕💬

Address

Walford Road
Ross On Wye
HR95PQ

Telephone

+441989562741

Website

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