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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

AXA Health

We help you access the healthcare you need, quickly. But more than that, we listen, we support, we care. What can we do for you today?

We’re here to help you bring out your best self. That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it. It means a confident you – up-to-date on the latest health, lifestyle and fitness advice, and feeling fully supported in finding your own route to wellbeing. Whatever healthy looks like for you, we’re here to help you get there. You can get back on your feet with our fast-access physiotherapy advice, follow our fitness gurus to stay on track with your exercise goals, or talk the tiniest worry through with our clinical team over the phone. And of course it’s all backed up by our award-winning private healthcare insurance, and customer service you can rely on to get things right for you. We’ve always aimed to make a real difference for our members. We were founded by doctors and hospitals working together to give more people better access to healthcare, and in the 80 years since, we’ve grown to become part of one of the biggest insurance groups in the world, with all the reassurance that brings. We’re the health partner you can rely on: at your side to motivate you, and in your corner to support you when you need it. It’s our job to help you find your healthy.

23/03/2026

🚀 Introducing AXA Health’s New Spotlight Series! 🚀

We’re thrilled to unveil our quarterly on-demand video series exploring the hottest topics in health and healthcare today.

Kicking off with "Cardiac Health: Now and Into the Future," our first episode features expert insights from:

- Professor Bernard Prendergast, Consultant Cardiologist and Chair of Cardiology, Cleveland Clinic

- Jonas Eichhöfer, Consultant Interventional Cardiologist & Expert in Complex Heart Disease and Digital Health Solutions, HBSUK

- Peter Mills, Medical Director, AXA Health

Hosted by Sarah Goodwin, this session dives into current heart health trends, future innovations, along with health benefits and employer considerations too.

📺 Watch the first episode now — no registration needed: https://www.axahealth.co.uk/business/guidance-for-employers/spotlight_series-and-workplace_events/?utm_source=Spotlight+Series&utm_medium=LinkedIn&utm_campaign=LC-Spotlight_Cardiac-2026&utm_term=Post1

20/03/2026

🌼 Happy first day of spring 🌼

For Sue, spring means lambing season — one of the busiest times of her year 🐑

After a cancer diagnosis and a shoulder injury, Sue received the support she needed to get back to caring for her flock and doing what she loves.

Sue’s story shows how the right support can make all the difference.

We listen. We support. We care - find out about Cover that Cares: https://www.axahealth.co.uk/staying-healthy/ageing-well/

For new members, pre-existing conditions are not covered by our plans and cover availability will depend on cover options chosen. If you’re an existing member, please refer to your membership documents for details of the cover available to you.

This is Sue’s experience, but each claim experience can vary depending on availability, location and cover chosen.

18/03/2026

If everyone’s mind worked the same, we wouldn’t come up with new inventions and ideas, amazing art and beautiful music. We wouldn’t find different and better ways of doing things. 💡

So, it’s frustrating if you face obstacles when you’re trying to carry out everyday tasks that aren’t always designed for neurodivergent people. 😖

You might need more time, information in an alternative format, or something else entirely. If the support isn’t there, it can leave you feeling anxious and impact your confidence and sense of belonging. 😕

We recognise the infinite ways all our minds work. We offer our members alternative ways to communicate with us:

• Contact us online 💻 📱
• As much time as you need on calls. Just let us know what you need and we’ll put this in place.
• Delegate someone to help you with your membership

Want to find out more? If you’re a member, send us a message from your online account, or call us on your helpline number. 🙋

12/03/2026

What is functional fitness training? 💪

Hussle is back to give you the details.

This form of exercise focuses on building strength, flexibility, balance and coordination. So you can do daily activities (like lifting, bending, walking the dog, or climbing stairs) more safely and comfortably.... and keep doing those things for a long time!

In short, it's a form of exercise that helps your body move better in everyday life.

Read the full article here: https://www.axahealth.co.uk/staying-healthy/exercise-and-fitness/what-is-functional-fitness-training/

05/03/2026

Many people fail to recognise the obvious signs of financial abuse, says Dr Imren Sterno, Lead Consultant Clinical Psychologist at AXA Health.

That’s why we’re working with Women's Aid Federation and Smart Works Charity to help raise awareness of the signs of financial abuse and offer practical support to our insurance customers experiencing abuse.

See how we’re supporting survivors: www.axa.co.uk/domesticabuse

03/03/2026

One conversation you have at work could be the turning point for someone in need. Domestic abuse isn’t always obvious, and as a people manager you may worry about saying the wrong thing. No matter the size of your business, or the industry you work in, you can help create a supportive and safe work environment. AXA Safe Spaces is a free online training programme where you can learn how to:
🔵 Recognise possible signs of abuse
🔵 Respond in a supportive way
🔵 Make a referral for specialist support.

This you can help make a difference. Help us to raise awareness of abuse and take action to support those in need: https://safespaces-againstviolence.axa.com/en/

27/02/2026

Neil Dunk is a Counselling Manager in our 24/7 health support line team, and he’s made empathy and mental health his vocation.

His friends told him he was a great listener, and after finishing his first degree in international tourism management he realised he wanted to help people on their journey through life.

From a quick query to a longer supportive chat, Neil believes small gestures can have big outcomes. A little extra time to explain something, or a thoughtful reassurance can change a member’s day, and that’s what Cover that Cares is all about.

With our 24/7 health support team, AXA Health members know they’re not alone - support is there whenever life happens, and care, compassion and taking time can take us a very long way.

To find out more about Cover that Cares: https://www.axahealth.co.uk/cover-that-cares/

24/02/2026

In this guest post, Hussle explore the 5 fitness benefits of reducing your alcohol intake 🍻🍷

Reducing alcohol doesn’t mean missing out. It often means you gain things back, including more energy, better sleep, improved mood, more motivation, and a healthy relationship with fitness.

Whether you focus on reducing alcohol intake now or later, drinking less can make it easier to stay consistent with healthy habits.

Read the full article: https://ow.ly/m1CN50Y1Pje

21/02/2026

Missing important information, not understanding people on the phone, not having enough time on a call… these are just a few of the worries you may have if English is not your first language. 😕 🗯️

You could ask a friend to translate, but you might not want them knowing about your health or finances. While tools like Google Translate are helpful, they can make conversations time consuming and awkward.

If English isn’t your first language, we offer our members: ~

• A telephone translation service that connects you to an interpreter who’ll speak your preferred language. 📱
• A service that translates documents into your preferred language.
• Extra time on calls if you need it. Just let us know what you need and we’ll put this in place.

Want to find out more? If you’re a member, send us a message from your online account, or call us on your helpline number. 🙋

20/02/2026

Meet Pedro 👋

Pedro is one of our 24/7 health support line nurses, bringing kindness and care to every call.

Learn more about Cover that Cares: https://ow.ly/Y6bc50YipA6

*Our conversations with members are completely confidential and aim to help with medical concerns or queries by providing information. However, this isn’t an advisory service and does not replace any medical advice provided by a GP or specialist.

The 24/7 health support line service is for available for all members as part of their plan.

18/02/2026

What is gluten? 🍕🍪🥐🥖

For February's edition we're delving into all things gluten and looking at the differences between an allergy or intolerance and coeliac disease.

Our newsletter is full of inspiration and tips, created with our healthcare professionals, that can help you on your journey to a healthier you.

Sign up to get our free monthly email straight to your inbox now: Better health newsletter sign-up: https://ow.ly/LE8h50Y3KEh

16/02/2026

Financial abuse can look like control over money, documents, or everyday choices.

We’re working with Women's Aid and Smart Works to raise awareness of the signs of financial abuse and offer practical support to our insurance customers who may be experiencing it.

Take a look at how we’re supporting domestic abuse survivors: https://ow.ly/KxPt50Y1P9q

Address

Royal Tunbridge Wells

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+448007831279

Website

http://axahealth.co.uk/

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