13/03/2026
📣 Gold Street Surgery Update 📣
As our building works are about to get underway, we’re trialling a new, modern way for patients to access appointments, whilst still retaining the 'no wrong door' approach to planning healthcare.
✨ No more 8am rush
✨ Requests reviewed by a clinician
✨ See the right person first time — GP, nurse, pharmacist, physio, mental health worker and more
✨ Continuity of care maintained where appropriate
✨ Priority groups fast‑tracked (eg children under 5, frail or older patients, oncology patients, palliative care and others)
Our aim is to make accessing care simpler, fairer, and quicker for everyone during the building works and where our room availability will be limited — while still ensuring those who need us most are seen promptly.
You may find when calling that there is a change to the way we ask and process the information given to us. Please be assured this is not to be obstructive, but to ensure that you medical needs are addressed in the most timely and convenient way possible.
You can contact us:
Via our website https://accurx.nhs.uk/patient-initiated/f81009 between 0600 - 1830 weekdays
Using the phone - 01799525325 0800-1830 weekdays
In person at The Gold St Surgery in Saffron Walden 0800-1830 weekdays
Thank you for your patience and support 💛
Contact us about your request