Hayley's Funerals

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Hayley's Funerals

Always here to offer you my loving care
Much Love Hayley x Situated in the heart of St. Having lived in St. Austell area. FP. Much Love, Hayley x

At Hayley’s Funerals, we understand the profound impact of losing a loved one and are dedicated to offering a personal, respectful and caring service in St Austell, 24 Hours on 01726 469654. Hayley Ratcliffe is the Funeral Director, founder and inspirational heart of Hayley’s Funerals, an Independent Lady’s Funeral Home. Austell, the business will serve the local town and community and wider surrounding areas within Cornwall. Being independently owned, the drive, passion and dedication Hayley has poured into establishing her business is evident. Austell all her life, Hayley attended both Mount Charles and Poltair Secondary School. Her early ambition was always to work within the funeral profession in the hopes of one day becoming a Funeral Director, and in 1996 she started her journey by carrying out work experience at W.J Beswethericks in Truro. Hayley met her future husband in the same year and married in 1999. They welcomed 2 sons thereafter and have both recently celebrated their 25th Wedding Anniversary. After bringing up her family, Hayley decided to pursue the career which had always been in her heart and from 2016 she was given the opportunity of working with two local Funeral Directors. Hayley has gained extensive experience over the last eight years supporting and assisting hundreds of families in and around the St. Hayley is extremely proud and honoured to have finally achieved her dream of opening her own Funeral Home, on the same road her dear grandparents once lived. Hayley has undertaken training in all aspects of the funeral business, including completion of SAIF training for Funeral staff, obtaining certificates in Health & Safety and Foundation Funeral Practitioner 2017, Funeral Operative 2018 and Funeral Administrator 2018. This led to Hayley achieving her ‘Certificate in Funeral Practice’, allowing her the use of the post nominals Cert. This training, alongside her employment working in funeral homes provided Hayley with the advanced skills, knowledge and understanding required to support bereaved families and arrange and manage funerals. Hayley has always committed to offering the highest level of compassion and respect, earning her the trust, appreciation and recognition from the local community. Under her guidance, Hayley will lead a close knit team, committed to delivering her vision and service ethics, treating all our families as if they were our own. At Hayley’s Funerals, we understand the profound impact of losing a loved one, and are dedicated to offering a personal, respectful and caring service. We warmly welcome families to our St. Austell funeral home to discuss our services in person, to provide a fitting and tailored farewell for your loved one. We will pay attention to detail to ensure each funeral service will be uniquely crafted to honour and reflect their life and your personal wishes. We will listen, guide and support you through every step of the process.

“ I am here day or night to offer you and your loved ones the loving care and support needed at such a difficult time “.

26/09/2025

💚 Wow what an amazing day £260 raised for this amazing cause 💚 thanks to everyone who came & supported us today & for our wonderful staff Tracey Parish, Alf Licursi, Emma Fox & Team x🙏💚

22/09/2025

Just a quick reminder with less than a week to go! We sincerely hope you can join us this Friday from 10am to 3pm to support Macmillan. Where you can enjoy tea, coffee, yummy cakes 🍰 & great company amongst dear friends (old & new) while contributing to a cause that means so much to us all. Together, we can make a difference and help raise vital funds for this incredible charity that is so close to all our 💕We look forward to seeing you all there! x🥰

19/09/2025

Here at Hayley's Funerals we are proud and honoured to have become the First Independent Lady Funeral Directors in St Austell, where we offer compassionate, personalised care during such difficult times. Being owned and led by a compassionate lady brings that gentle touch, where everything is handled with the upmost dignity and respect. Our whole teams dedication is evident in the service we provide, looking after families as our families, not just clients during these heartfelt moments. Always here when you need us, With much love, Hayley, Tracey, Alf, Emma and Team x

09/09/2025

Proud to support Cornwall Air Ambulance -
Air Ambulance Awareness Week 8th - 14th September

24/08/2025

For anyone who may of missed my Interview on BBC Radio Cornwall with Neil Caddy yesterday, you can listen now by clicking on the link below, much love to you all 💕

Hayley Ratcliffe shares her journey to becoming a funeral home owner with Neil Caddy.

22/08/2025

Lovely morning at the BBC Radio Cornwall Studio's with Neil Caddy, tune in tomorrow morning on 103.9FM from 9.10am to listen to our Interview, When I Grow Up x

18/08/2025

Here at Hayley's Funerals we are proud to be hosting our 2nd Macmillan Coffee Morning on Friday 26th September from 10am - 3pm in aid of Macmillan Cancer Support, we hope to see as many of you as possible for coffee & cake to enable us to raise as much as we can for this amazing Charity that is very close to our hearts as sadly many of us have been affected in some way by Cancer. Donating through JustGiving is simple, fast and secure.
Just copy and paste our unique URL https://cm25.macmillan.org.uk/fundraising/CM25039245
into your browser to donate online or feel free to bring cash on the day. Once you donate, they'll send your money directly to Macmillan Cancer Support. Many Thanks for your very kind donations, we hope to see you all & have your support on the day,
Much Love Hayley, Tracey, Alf, Emma and Team x

14/08/2025

TERRY
Samuel Charles

On 5th August 2025, Sam aged 87 years of Truro, passed away peacefully at St Austell Community Hospital. Dearly loved Husband of the late Jeanie. Dearest companion of Janet. Dear friend to many. Sam will be dearly missed by all who knew him.

Sam’s Funeral Service will be held at Kernow Chapel, Penmount Crematorium, Truro on
Thursday 21st August at 4.30pm. Flowers welcome.

Any enquiries to
Hayley's Funerals
25, Polkyth Parade,
St Austell,
PL25 4RD
01726 469654

12/08/2025

ROBERTS
David

On 3rd August 2025, David aged 77 years of Porthtowan,
passed away peacefully at St Austell Community Hospital.
Dear Dad, Grandad, Brother and Uncle.
David will be missed by all who knew him.

A Private Cremation will take place at Penmount Crematorium, Truro to honour David’s wishes.

Any enquiries to
Hayley's Funerals
25, Polkyth Parade,
St Austell,
PL25 4RD
01726 469654

04/08/2025

Wow, what a difference from when we had our Summer hanging baskets delivered in May to now, thanks again Hazel for our amazing baskets this year x

Address

25 Polkyth Parade
Saint Austell
PL254RD

Telephone

+441726469654

Website

http://www.hayleysfunerals4u.com/

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