14/12/2023
I've been experiencing a high number of same-day cancellations recently, which is having a significant impact on my small business. Whilst I understand that there may be unavoidable circumstances that require appointments to be cancelled, to ensure that I can continue providing the best possible service to all my clients, I will need to enforce my cancellation policy for any cancellations made with less than 24 hours notice, regardless of the circumstances.
Thank you for your cooperation.