Harcourt Medical Centre

04/06/2025

Accurx IT issue - Unfortunately there is a significant issue with Accurx this morning meaning that the triage system has had to be suspended whilst their engineers work on the problem. If your issue can wait, please try us tomorrow. For urgent issues please telephone the surgery on 01722 333214.

04/04/2025

Test Results - what do they mean?

We often receive queries from patients who have received their test results on the NHS app and are concerned what the results mean.
We have updated our test results page with additional information which I hope will be useful:

https://practice365.co.uk/j83003/health-information/test-results/

We do not normally contact patients with normal results; if your results need further action we will be in touch.

12/02/2025

NHS IT issue - Unfortunately we have a significant issue with broadband supply this afternoon meaning that our clinical systems and telephones are not functioning well at all and are intermittently cutting out. If your phone call can wait can, please try us tomorrow as we resolve the situation

20/12/2024

Join our Patient Participation Group (PPG)

Please email harcourt.surgery@nhs.net expressing your interest and we will be pleased to invite you to our next meeting.

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff.

Who are we looking for?

Any registered patient who is keen to help us improve services and engagement with our patients. We are keen to have people join from all age groups and backgrounds; we want a broad range of voices, representative of our local community.

Why should I join?

You have been to the surgery as a patient, parent, carer or friend.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet, but not too often, with one of the GPs usually chairing the meeting. If you can’t make meetings then don’t worry – you can still be part of our virtual group.

Who manages the mailing list for the PPG?

The mailing list will be securely held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

27/11/2024

Christmas Prescription Requests 2024

Please make sure you order your repeat prescription soon if you are at risk of running out of medication over the festive period

DEADLINE: 18th December

Rowlands Harcourt branch cannot guarantee they will be able to prepare your repeat medication after this date so please think ahead.

NB this does not apply to acute prescriptions such as
antibiotics for a chest infection

16/11/2024

Another Saturday flu clinic, don’t forget you can drop into the surgery for a walk-in flu vaccine provided you are eligible under the NHS scheme - we hope to see you 💉💉

01/11/2024

Empty waiting room? What are they doing?

Since the pandemic we are working harder than ever to deliver care to our patients: face to face, telephone, messaging and email - these are our October 2024 figures:

Telephone calls into the practice: 5933
Online requests for medical care: 2551 (Accurx)
Online admin requests: 887
Patients telephoned by a clinician: 2930
Patients seen face to face by a clinician*: 2647
DNA Appointments: 144
*GP, Practice Nurse, Paramedic, Pharmacist or Social Prescriber

25/10/2024

WALK-IN Flu Vaccination Service **NOW LIVE**

We are pleased to offer walk-in NHS Flu vaccinations for eligible patients Monday-Friday 9-5pm

If you are due a NHS flu vaccine please present to the Harcourt Reception where a member of the team with confirm your eligibility and arrange your vaccination while you wait.

NB We can only vaccinate eligible patient – please check here to make sure you are on the list!

The official blog of the UK Health Security Agency, providing expert insight on the organisation's work and all aspects of health security

20/10/2024

Flu Vaccination Clinics – get your free NHS Jab (New dates available: 26.10.24 & 16.11.24)

Please do not forget to book your free NHS flu vaccination, many people are eligible for this free treatment; if you are not sure please have a look at this link:

https://www.nhs.uk/vaccinations/flu-vaccine

Dr Ressa and Dr Kay will be vaccinating on Saturday 26th October and Saturday 16th November (AM).

20/10/2024

Weight Loss Medications and NHS prescribing

As many people are aware, there is increasing use of the newer weight loss medications known as GLP-1 agonists.

Many patients are obtaining these privately through providers such as Boots, Superdrug and other online retailers and then requesting we take over prescribing of these medications once they have proven effective due to the costs involved.

As an NHS practice we must adhere to the prescribing indicators in the area – which is currently NOT to prescribe on the NHS.

In summary:

Critically we cannot prescribe Saxenda or Wegovy as these are restricted to prescribing in secondary care by a specialist MDT tier 3 weight management service

Mounjaro and the other GLP1s for managing overweight and obesity is non-formulary while NICE appraisal for this indication is in development:

https://www.nice.org.uk/guidance/indevelopment/gid-ta11156

We await the NICE guidelines in development and will update our prescribing practice in due course but for now – PLEASE DO NOT ASK US TO PRESCRIBE THESE MEDICATIONS FOR WEIGHT LOSS

20/10/2024

COVID BOOSTERS

Are you eligible for the COVID-19 Autumn booster vaccine?

Please visit the NHS website to book an appointment:

www.nhs.uk/nhs-services/covid-19-services/covid-19-vaccination-services/book-covid-19-vaccination/.

Alternatively, you can call 119

17/09/2024

It always surprises us how quickly the flu vaccines come around every year.

Make sure you are protected, to check your eligibility please follow this link:

https://www.nhs.uk/vaccinations/flu-vaccine

Our first clinic will be Saturday 5th October in the morning, please get in touch to book your slot (from 0730).

We will be offering other dates but are currently awaiting confirmation about the COVID vaccination dates which we need to staff.