09/11/2024
📢 Important Update from Bemerton Heath Pharmacy 📢
We’re thrilled to announce that Bemerton Heath Pharmacy has caught up with all prescription orders and owed items and are ready on the shelves
We want to extend a sincere apology for the delays over the past few weeks. We’ve faced some challenges, including staff shortages and supplier issues, which set us back. On behalf of all our team and the pharmacy owners, we are truly sorry for any inconvenience this caused.
Here’s what’s new to help serve you better:
📲 SMS Text Service – We’re launching an SMS text service to keep you updated when your prescription is ready for collection. Just pop in, provide us with your number, and we’ll handle the rest!
💻 New System – We’ve upgraded to the latest system on the market! With this update, our counter assistants now have devices that let you quickly order repeat prescriptions by selecting the items you need. It’s all part of our commitment to providing a faster, more efficient service.
📞 Improved Communication – We’re working hard to answer your calls promptly and are in the process of setting up a WhatsApp line so you can easily message us for assistance and updates.
🩺 NHS Free Services – We’re excited to soon offer a range of new free services, funded by the NHS, to support your health.
Thank you for your understanding and patience as we make these improvements. We’re dedicated to making your experience at Bemerton Heath Pharmacy the best it can be!
Warm regards,
The Bemerton Heath Pharmacy Team