Port View Surgery

02/02/2026

📢 Important Notice
We are currently experiencing significant staff shortages, particularly within our Prescription Team.
Our prescription telephone line will be closed today.
If you have an urgent prescription query, please contact your pharmacy directly.
After 6pm, urgent concerns can be directed to NHS 111.
We apologise for any inconvenience and appreciate your understanding during this time.

27/01/2026

📢 Practice Announcement

Due to multiple members of our team being unable to work due to sickness, we are currently operating with very limited capacity across both our clinical and administrative teams.

As a result, it is going to take us longer than usual to respond and assist you. Please be assured that our remaining team are working as hard as we can to support you.

Thank you for your patience and understanding.

19/01/2026

📢 Prescription Processing Update
Due to current staff shortages, we are operating at our full processing time of 5 working days for prescription requests.
🔹 Please do not contact the surgery to chase your prescription unless you have been waiting longer than 5 working days, as additional calls and messages can cause further delays.
🔹 You can order your prescriptions up to 2 weeks in advance, and we encourage patients to do so wherever possible.

Thank you for your patience and understanding.

12/01/2026

The practice will be closed between 13.00-18.30 on Tuesday 13 th January for important staff updates and training.
We will reopen again as normal at 08.30 on Wednesday 14th January.
If you have a medical emergency whilst we are closed - please dial 999
NHS 111 online is available for medical queries and dialling 111 will connect you someone who can help.
If you are in need of urgent medical assistance, that cant not wait until we reopen then please dial the surgery number and you will be advised accordingly.

07/01/2026

Along with the rest of the NHS we are currently experiencing a overwhelming demand for our services.

We are also having to manage clinicians and team members who have become unwell and are unable to work ( we are human too!).

We are doing our very best to help as many of our patients as possible, but we ask for your patience as we try to prioritise those most in need, while also trying to respond to more routine enquiries.

27/11/2025

We realise that dental problems can be incredibly painful and that accessing a dentist is difficult for many of our patients, however your GP practice is not the right place to go for help.

Cornwall and Isles of Scilly have now made available urgent dental appointments to support patients with sudden or complex dental needs.

This service is open Monday- Friday 08.30-17.00, outside of these hours you should contact NHS 111

18/11/2025

We are experiencing a huge increase in demand this week, we are doing the best we can to prioritise the most urgent cases, please be patient as it might take longer for us to get to routine issues.

Things you can do to help us:
Please do not submit repeated triage requests for the same issue - our turnaround time for responding to routine requests is 5 working days - please allow us the time to do this. Sending follow up request just adds to our workload and causes more delays.
Explore avenues for self care before contacting us, 111 online, over the counter medications, speaking to a Pharmacist
Consider how urgent your need is before submitting a request, if you can wait until next week then please do so.
Make contact as early in the day as you can ( triage opens at 8.00) urgent requests that come in late in the day are very difficult for our team to accommodate.

Thank you for your help.

10/11/2025

There will be a walk service offering covid vaccinations to those eligible at the Wesley Methodist Church, tomorrow, 11th Nov between 12.30-15.00pm

There will also be another clinic running at Liskeard Hospital out patient department on Thursday 13th Nov between 3pm-8pm

06/11/2025

Please see our website for details of our Medical Administrator role.
https://portviewsurgery.co.uk/surgery-information/vacancies/

29/10/2025

Our Website providers are still a having issues trying to get our website back up and running - you can still send us a Patient Triage from if you need our help https://accurx.nhs.uk/patient-initiated/L82066 or use your NHS app to complete the form.

Contact us about your request

27/10/2025

Our Website is currently down - this is out of our control and we have the providers working on a resolution. Please be patient with us and we will be back up and running as soon as we can.

20/10/2025

The practice will be closed between 13.00-18.30 on Tuesday 21st October for important staff updates and training.
We will reopen again as normal at 08.30 on Wednesday 22nd Oct.
If you have a medical emergency whilst we are closed - please dial 999
NHS 111 online is available for medical queries and dialling 111 will connect you someone who can help.
If you are in need of urgent medical assistance, that can not wait until we reopen then please dial the surgery number and you will be advised accordingly