Port View Surgery

10/09/2025

Due to GP sickness we have had to close Patient Triage early today. We have over 60 triage forms to process and will do our best to get through them, however we can not safely process anymore.

111 is available for urgent needs - or 999 for emergencies.

03/09/2025

The Urgent Treatment Centre (UTC) is now OPEN

Located in the new Dartmoor Building, on the Derriford Hospital site, the UTC will be open every day from 8am – 8pm, for patients of any age, with no appointment needed.

The UTC can treat the following:

• Limb fractures
• Minor illness
• Sprains and strains
• Minor head injuries
• Minor scalds and burns
• Bites and stings
• Foreign bodies in eyes
• Infected wounds
• Cuts and more…

There are 14 drop-off spaces and 2 disabled spaces, each with a 30-minute limit. For longer stays, please use the multi-storey car park.

Dartmoor building is located at the top of the hospital site, opposite the multi storey, Costa Coffee and Boots chemist. The new UTC will provide treatment in addition to the Cumberland Centre in Devonport and Minor Injury Units in Tavistock and Kingsbridge.

22/07/2025

We are hiring!
Port View Surgery is home to over 7,000 patients, and our Patient Advisors play a vital role in ensuring that every patient is directed to the most appropriate clinician, helping us deliver an effective and compassionate service. We are now seeking a customer-focused and enthusiastic individual to join our dedicated team.
What You’ll Need
• Proven customer service experience
• General Practice experience (desirable but not essential)
• Excellent communication skills – both verbal and written
• Strong administrative and organisational skills
• A team player attitude – willing to contribute to a close-knit, hardworking team
What We’re Offering
• 24 hours per week (Tuesday, Thursday & Friday – exact hours to be confirmed)
• £12.21 per hour
• Membership of the NHS Pension Scheme
• The support of a friendly and professional team of clinicians and administrative staff
• The opportunity to make a real difference to our local community
How to Apply
Please send your CV and a covering letter/email to: tina.seedhouse2@nhs.net
For more information or an informal chat, please contact Nicky Pethard or Tina Seedhouse on 01752 840115.

10/07/2025

The surgery will be closed during the afternoon of 15th July between 13.00-18.30
If you have an urgent medical need during those hours, which can not wait until we re-open then please call our usual number (01752 840115) and you will be directed to our answering service who will advise you accordingly.
If you have a medical emergency please call 999.
We will re-open on Wednesday 16th July at 08.30am.

03/07/2025

03/07/2025

Due to sickness within our Admin Team we are extremely short staffed for the next couple of days and so it is going to take us longer to answer your calls and deal with your queries.

If your query can wait please delay contacting us until next week, otherwise please be patient and we will answer you as soon as we can.

02/07/2025

We have some important news to tell you; from the 4th August we will be changing our appointment system and the way in which you contact us.

Feedback from patients over recent months has indicated a growing frustration with the ability to book a routine appointment, and so we are moving to a system called total triage.

You will be asked to complete a Patient Triage form either online via our website, via the NHS app, or via a link sent to you by our team, a clinician will then review each of these triage forms and make a decision about the appropriate next steps.

We have generated a Frequently Asked Questions information sheet in conjunction with our Patient Participation Group (PPG) which can be found on our website, we hope this will help with any queries you might have.

More details will be coming in the next few weeks.

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01/07/2025

30/06/2025

Your GP will call you if you are eligible for NHS weight loss injections.

You must have a body mass index (BMI) of 40 or more and 4 of these weight related conditions:

Type 2 diabetes
High blood pressure
Heart disease
Obstructive sleep apnoea
Abnormal blood fats
You must also take part in additional lifestyle support.

Find out more about who is eligible and other support available: https://cios.icb.nhs.uk/health/nhs-prescriptions-for-weight-loss-injections/

05/06/2025

The surgery will be closed for staff training on Tuesday 10th June from 13.00-18.30.

If you are in need of urgent medical assistance during those times, which can not wait until we reopen as usual on Wednesday morning, then please call the surgery number and you will be directed accordingly.

If you need help with a medical emergency please call 999

19/05/2025

Port View will be closed for staff training on Tuesday 20th May from 13.00 and will re-open as usual on Wednesday 21st May.

If you require urgent medical care, that can not wait until we re-open on then please call the surgery number 01752 840115, to be directed to appropriate care.

If you need help in an emergency, please call 999.

17/04/2025