Westcountry Funeral Service

23/10/2025

Our new look funeral home in Elburton, Plymouth ❤️

20/10/2025

Since taking over Westcountry Funeral Service four years ago we have continually invested in the business.

Investing in colleagues, equipment and premises means we have the resources to strive for better in everything we do.

This is our latest investment and we love it! 💕

19/10/2025

We personally fit and line all of our coffins in-house.

Every pin, screw, tack and staple.

Not one part of the process is outsourced, so we can be sure that our standards are met every time, without fail.

You can be sure that you’re getting a truly personal, bespoke service from start to finish.

14/10/2025

Average salary for a doorman at The Savoy is £32,000.

Let's say the hotel employs 10 full-time doormen.

That's £320,000 per year, just to pay people to open doors.

A large automatic door would cost around £50k.

Even a couple of top-of-the-range doors, including yearly maintenance would come in at LESS than what the hotel currently pays doormen.

So why doesn’t the hotel get rid of the doormen and just have automatic doors?

That'd make total financial sense.

Well, because doormen don't JUST open doors.

They set the stage for the experience.

They make you feel special, welcomed and like you belong.

Not every business decision should be measured by cold, hard numbers.

As much as consultants and marketers might like to think that everything important can be quantified, it just isn’t true.

Sometimes, the magic of a business is buried in the things you can’t measure.

Efficiency is great.

So is cost-cutting.

But if short-term savings come at the expense of how people feel, you’ve lost more than you’ve saved.

In the age of AI, it's great to automate and be as efficient as possible.

But one thing that should never be automated is high-end customer service.

13/10/2025

At 8:00am this morning, Tamar Valley crematorium in Plymouth took responsibility for their first cremation and are now officially open.

Westcountry Funeral Service had the honour of carrying out the first one.

We oversaw the first cremation at Plymouth City Council’s new crematorium, the Park and now we have overseen the first cremation at Tamar Valley crematorium.

Here at Westcountry Funeral Service we pride ourselves at embracing the changing way funerals are carried out and being leaders in caring for both the deceased and the bereaved.

29/09/2025

Last Friday, Funeral Director Leah organised, as part of the MacMillan "World's Biggest Coffee Morning", a coffee and cake event at our Elburton Funeral Home.

Raising £83.60 for MacMillan Cancer Support and judging by the smiles and raffle prizes, we can say it was a huge success.

Thanks especially go to all of the local businesses that donated raffle prizes which meant that we could drink coffee, eat cake, have a natter and help others - thank you.

09/09/2025

Yesterday we were invited to see progress on Plymouth’s other new crematorium, Tamar Valley crematorium in north Plymouth.

It is nearly ready to open its doors and promises to offer traditional values in a tranquil setting of mature woodland.

We look forward to welcoming the team to our family of funeral professionals.

Feel free to ask us for more details!

04/09/2025

The funeral of a much loved biker leaves our funeral home in Elburton 💕

02/09/2025

29/08/2025

Wash, polished and cleaned ready for next week.

Tyre pressures checked, fuel topped up, tyres dressed, wheel bier cleaned and oiled.

It takes about three hours per car to make sure they are in tip top condition.

Ship shape and Bristol fashion! 💕

27/08/2025

Come in to the Old Smithy (PL9 8HH) for a coffee and piece of cake in aid of MacMillan on Friday 26th September- you’ll get a warm welcome 💕

28/06/2025

Please share!

Losing someone is never easy, I think we all know that and that is why we RELAY.

"Organising a funeral or memorial collection can be a meaningful way for a group of people to honour a loved one". - CRUK. And we are please here in Plymouth to have the support from the Westcountry Funeral Service who will help us and families using their service with Memoriam Collections for Cancer Research UK.

www.westcountryfuneralservice.co.uk

On behalf of the team at Relay, Thank You, Liz May 💜