Quay Lane Surgery

27/04/2026

Quay Lane and Downderry Surgery will be closed on Thursday 30th April 13.00-18.30.

Our dispensary will be closed and our telephones will not be coming through to our teams.

If you have an urgent medical need during this time, and you cannot wait until we re-open at 08.30 on Friday 1st May please call the surgery number, you will then be connected to our answering service who will direct you accordingly.

In the event of a serious medical emergency contact 999.

13/04/2026

If you are eligible for a covid vaccination, clinics are being run at the Wesley Methodist Church in Saltash on the following dates:

April 17th & 24th
May 1st. 15th & 29th
June 12th & 26th

These are appointment only clinics and you can book your appointment using this link:

Book, change or cancel a COVID-19 vaccination appointment online.

23/03/2026

We are running catch-up clinics across Cornwall (by appointment only) for children in Years 7–11 who may have missed their routine vaccinations, including:

• HPV vaccine – from Year 8 (for both boys and girls)
• Tetanus, Diphtheria and Polio (Td/IPV) – final booster from Year 9
• Meningitis ACWY – from Year 9

If you’re not sure whether your child has missed a vaccination, please get in touch. Our team can check their record and book you into a clinic if needed.

To check your child’s vaccination status or book an appointment, contact:
📞 01872 221105
📧 kernowhealthcic.schoolimmunisation@nhs.net

23/03/2026

18/03/2026

📣 Meningitis Outbreak Update – Important Information for Our Patients

We are aware of concerns following the recent meningitis outbreak in Kent. UKHSA has confirmed 15 cases and is currently running a targeted Men B vaccination programme only for students living in halls at the University of Kent. T

This is not a wider public programme at this time.

If you’ve been advised to check your vaccination history (e.g., by a university), you can view your past vaccines via the NHS App under your GP health record.
👉 Please note: We are not currently able to offer Men B vaccinations unless national guidance changes.

What You Should Do
It remains important for everyone to be aware of early symptoms of meningitis and septicaemia, as these conditions can progress very quickly.
UKHSA emphasises that signs such as fever, headache, rash that doesn’t fade under pressure, vomiting, cold hands/feet, confusion, and rapid deterioration require urgent attention.
If you or someone you know develops symptoms:
👉 Seek urgent medical help via NHS 111
👉 Call 999 in an emergency

23/12/2025

🎄 Festive Season Message for Our Patients

We would like to wish all of our patients a very Merry Christmas and a happy, healthy New Year. Thank you for your continued support throughout the year — it means a great deal to our whole team.

Our team will be taking a short, well‑deserved break over the festive holidays. If you need urgent medical advice while we are closed on Christmas Day or Boxing Day, simply call the practice number and you’ll be re-directed to NHS 111. For emergencies, always dial 999.

If you need to see a GP during the holiday season, you can also access a remote GP appointment through LIVI - https://www.livi.co.uk/see-a-gp/

Wishing you all a safe and peaceful festive break 🎄

18/12/2025

✨ See an online GP from home, work or on the go with Livi!
Livi offers GP appointments 7 days a week, and there’s plenty of availability over the festive period ✨

Their usual hours remain the same, with a few seasonal changes:

Festive GP Appointment Hours:

• Christmas Day: 08:00–16:30

• Boxing Day: 08:00–16:30

• New Year’s Eve: 08:00–16:30

• New Year’s Day: 08:00–16:30

Patient Support Hours:

• Christmas Day: 08:00–16:00

• Boxing Day: 08:00–16:00

• New Year’s Day: 08:00–16:00

• All other days: 09:00–18:00

Your GP reception team can book appointments directly with Livi, or you can use the Livi app to schedule your own and access support throughout the holidays.

Make the most of the service and get the care you need when you need it.

(Link below)

Livi is Europe’s leading digital healthcare provider. We combine digital technology with clinical expertise to help NHS services and health insurers solve the biggest challenges in healthcare.

04/12/2025

📢 Important Update on Appointments 📢

We are currently experiencing a very high demand for urgent appointments due to a peak in flu cases. Unfortunately, this is affecting waiting times for all of our GPs.

👉 Unless you have an urgent medical need, we kindly ask that you book the next available routine appointment, reserving same‑day appointments for those who clinically need them.

💡 Please remember, you don’t always need to see a GP:

Pharmacists can provide expert advice and treatment for many conditions.

Minor Injuries Units are available for non-life-threatening issues.

Self-care options may be suitable for common illnesses.

💻 Alternatively, you can consult a GP remotely via the LIVI app, which often has appointments available within a week.

Thank you for your understanding and cooperation during this busy period. 🙏

With Livi you can see a GP via video, wherever you are. We can help you with medical advice, prescriptions, sick notes or a referral.

17/11/2025

💙 Could You Be Part of Our Reception Team? 💙
This position has now been filled.

At Quay Lane Surgery, we’re proud to care for our community in St. Germans and Downderry. Our patients are at the heart of everything we do, and we’re always looking for kind, approachable people who share our values.

We currently have an opportunity for a Receptionist/Administrator to join our friendly team. This part-time role (17 hours per week, Wednesday & Friday) is perfect for someone who enjoys helping others, thrives in a busy environment, and wants to make a difference.

If you’re reliable, personable, and ready to bring warmth and professionalism to our patients’ first point of contact, we’d love to hear from you.

Visit our website for details about the role and how to apply:

13/11/2025

11/11/2025

The RCHT Team will be at Saltash and Torpoint running COVID clinics for eligible patients on the dates and times below:

Saltash Wesley Methodist Church, Callington Road, PL12 6LA
18th and 25th November
09:30 to 16:30
Bookable on NBS and walk-ins available

St James the Greater Church, Salamanca Street, Torpoint, PL11 2BE
14th, 21st and 28th November
09:30 to 16:00
Bookable on NBS and walk-ins available