Quay Lane Surgery

20/10/2025

29/09/2025

**PRACTICE AND DISPENSARY CLOSURE FOR STAFF TRAINING - Wednesday 1st October**

Quay Lane and Downderry Surgery will be closed on Wednesday 1st October between the hours of 13.00 and 18.00, this is the next of our sessions to allow for vital staff training, staff well being and planning of future services. Our dispensary will be closed and our telephones will not be coming through to our teams.
If you have an urgent medical need during this time, and you cannot wait until we re-open at 08.30 on Thursday 2nd October please call the surgery number as normal to be connected to our answering service who will direct you accordingly. In the event of a serious medical emergency contact 999.
Thank you, Quay Lane Surgery

29/09/2025

Flu isn’t just a sniffle – it can lead to serious illness, especially in young children. Kids are known as "super spreaders" – they catch and pass on flu easily, often bringing it home to grandparents or younger siblings.

🛡️ The good news? The NHS flu vaccine is free, quick and needle-free (just a nasal spray!)
✅ For 2 & 3 year olds – book with their GP surgery
✅ For school-aged children – return the school consent form ASAP

🧒 Protect your child. 👵 Protect your family. 💙 Protect Cornwall.

25/09/2025

🎉 Congratulations to Dr Jon Carty – Awarded Fellowship of the Royal College of General Practitioners (FRCGP) 🎉

We are delighted to share the wonderful news that Dr Jon Carty, Partner at Quay Lane Surgery, has been awarded the Fellowship of the Royal College of General Practitioners (FRCGP).
Fellowship is the highest level of membership of the RCGP, awarded to GPs as an honour and mark of achievement for significant contributions to general practice and the health and welfare of the community. It recognizes a GP’s sustained excellence and service beyond their day-to-day clinical work.

This is a prestigious and well-deserved recognition of Dr Carty’s dedication, leadership, and commitment to improving patient care and supporting the wider community.

On behalf of everyone at Quay Lane Surgery, we extend our warmest congratulations to Dr Carty on this outstanding achievement 👏👏👏👏

25/09/2025

🔺**PRACTICE AND DISPENSARY CLOSURE FOR STAFF TRAINING - Wednesday 1st October**🔺
Quay Lane and Downderry Surgery will be closed on Wednesday 1st October between the hours of 13.00 and 18.00, this is the next of our sessions to allow for vital staff training, staff well being and planning of future services. Our dispensary will be closed and our telephones will not be coming through to our teams.
If you have an urgent medical need during this time, and you cannot wait until we re-open at 08.30 on Thursday 2nd October please call the surgery number as normal to be connected to our answering service who will direct you accordingly. In the event of a serious medical emergency contact 999.
Thank you, Quay Lane Surgery

16/09/2025

A Big Thank You to Cornwall People First! 👏👏
We were delighted to welcome Fliss, the Operational Lead for Cornwall People First, to the practice recently. It was a pleasure to meet Robert and Daniel, who joined Fliss during the visit and kindly shared their thoughts on how we can make our waiting room more autism-friendly.
Their feedback was incredibly helpful and will play an important role in shaping our upcoming waiting room upgrade later this year. We’re committed to making our space more inclusive and welcoming for everyone.
Thank you again to Fliss, Robert, Daniel and the team at Cornwall People First — we really appreciate your time, support, and valuable insights.

16/09/2025

Appointment only system to be introduced for blood tests at the Phlebotomy Community Hub at Windsor House

University Hospitals Plymouth NHS Trust and NHS Devon are introducing a major improvement to the way patients have their blood tests at Windsor House and Main Outpatients.
From 6 October 2025, they are introducing a new online booking system through SwiftQueue to make your experience quicker and easier. Patients that have been referred to have their blood tests will need to book their appointment online before attending Windsor House.
Instead of waiting in long queues, patients will be able to book, change, or cancel their appointments online at a time that works best for them. Patients will also get reminders and updates, so they know exactly when and where to go, helping you feel more prepared and reducing the chance of missed appointments.
By managing appointments in advance, they can keep the service running smoothly and reduce overcrowding, making visits more comfortable for everyone.
This change is a direct response to patient feedback and operational challenges, ensuring that people have a more comfortable and timely experience when attending for their blood tests.
The Derriford Outpatients Department will follow the same system shortly after Windsor House. Patients with routine blood tests will be able to choose which location suits them best. Some specialist tests must be done at Outpatients so the samples reach the lab in a timely manner.
For more information, FAQs, and booking details, visit

University Hospitals Plymouth currently operates two drop-in phlebotomy (blood test) clinics available for patients over the age of 16.

16/09/2025

A new Urgent Treatment Centre (UTC) has today opened its doors to patients at Derriford Hospital. Located in the brand-new, three-storey Dartmoor Building, the UTC will be open daily from 8am to 8pm, for patients of any age.

Urgent Treatment Centres are walk-in facilities and are available to treat injuries and illness which are not life-threatening but still require urgent treatment. The new UTC will provide treatment in addition to the Cumberland Centre in Devonport and Minor Injury Units in Tavistock and Kingsbridge.

Dr Anne Hicks, Consultant in Emergency Medicine, said: “The new Urgent Treatment Centre will give patients a choice of where to visit when they have a minor illness or injury. This increased capacity in the local area will ease the pressure on our Emergency Department, enabling emergency medicine specialists to focus on those patients who are seriously unwell.”

You should visit the UTC if you have an injury which is not life threatening, but still requires urgent treatment such as:
• Limb fractures
• Minor illness
• Sprains and strains
• Minor head injuries
• Minor scalds and burns
• Bites and stings
• Foreign body in eyes
• Infected wounds and cuts

You do not need to pre-book an appointment, just drop-in to the centre during opening times. There are 14 drop-off spaces and 2 disabled parking spaces, each with a 30-minute limit. For longer stays, the multi-storey car park is available. The Dartmoor building is located at the top of the hospital site, opposite the multi-storey, Costa Coffee and Boots chemist.

The Dartmoor Building, which houses the new UTC, will shortly also become home to other key hospital services such as the Fracture Clinic, Main Outpatients and Pre-operative assessment.

Derriford is also due to benefit from a new, state-of-the-art Emergency Care Building estimated to open in 2028. It’s part of the Future Hospital Programme, which aims to transform how care is delivered and improve lives across Plymouth, Devon and Cornwall through investment in the most up-to-date healthcare environment.

John Stephens, Director of Infrastructure Strategy & Site Services said: “The opening of our new Urgent Treatment Centre marks an important milestone in the continued transformation of Urgent and Emergency Care. It forms part of a broader programme of healthcare developments at Derriford and beyond, designed to deliver state-of-the-art facilities for the people of Plymouth and the wider South West.”

You can find our more on our website: https://bit.ly/DerrifordNewUTC

04/09/2025

Wellness SEC 2025 Programme and Booking Saturday September 13th Sunday September 14th Premanjali Kirtan Concert

27/08/2025

WellFest SE Cornwall 2025
Please find below some info about us for this year

We are a group of local practitioners coming together to showcase our skills and provide a weekend of donation based activities to support the local population to improve and maintain their Health and Wellbeing and to raise money for local charities.

This is our second year. This year we have 56 offerings available from 35 skilled practitioners. Including Yoga,
pilates, educational talks, workshops, singing, art coaching, meditation,a compassionate and a death cafe, storytelling, foraging, a mindfulness walk and much much more ! there is so much on offer.

We are also hosting the fantastic premanjali music and a sober rave. We even have a wood fired sauna.

Our venues include
The Millpool Looe
Looe Beach
Seaton Beach
Hazels wood, Downderry
Downderry and Seaton village hall
St Nicholas Church Downderry
The Inn on the shore Downderry

Everyone works on this for free it's only the band and the sauna that get very small expenses and all profits for these two events and 100 percent of the donations for the other events go to our partner charities which are

Looe Marine Conservation
St Nicholas Church Downderry
Downderry and Seaton Village Hall
Cornwall Wildlife Trust
The Millpool
The Zone Hub

We have 1200 tickets available, people can book online and donate on the day. So far we have secured 200 tickets and our target is a minimum of 600.

Wellness SEC 2025 Programme and Booking Saturday September 13th Sunday September 14th Premanjali Kirtan Concert