16/03/2020
Doing our part to keep pets, clients and our staff healthy during COVID-19 (Coronavirus)
At Cromwell Vets the health, safety and wellbeing of our patients, our staff and our community is our number-one priority.
We remain committed to delivering exceptional care to your pet, while doing our part to reduce the spread of respiratory illness (in particular, COVID-19 coronavirus), including careful monitoring of the health and wellbeing of our staff.
Over the past few weeks, we have taken a series of precautionary steps at our practices in response to this outbreak, including increased cleaning, disinfection and access to hand sanitiser for our staff and clients.
In addition to the steps we’re taking as a practice to protect everyone who works in and visits our practice, we kindly ask that you take the following precautions:
• If you’ve been exposed to COVID-19, had close contact with someone who has, or you’re experiencing symptoms, and your pet needs veterinary care, please call us. We will be able to advise you on how your pets can receive the care they need.
• If you need to change any appointments because you are in isolation, please call us and we will rearrange these for you.
• If you have been self-isolated with COVID-19 and have recently visited one of our practices, please let us know as soon as possible. This is so we can implement measures to protect our staff and other clients, some of whom are elderly or could be more susceptible to illness.
• We are following the government’s most recent advice regarding the measures we need to take to help control the spread of COVID-19.
There’s provision at our practice for you to wash your hands when you arrive and before you leave.
Please contact us if you’d like further advice about caring for your pet over the coming months.
