13/05/2026
When someone shares something difficult with you, it’s natural to want to make it better. But...being heard can matter more than advice.
🫂 No rushing to solutions.
🫂 No telling them what they should do.
🫂 No minimising or questioning their experience.
In therapy, this is known as active listening — offering your full attention, allowing someone to speak at their own pace, and acknowledging how difficult things may feel for them. As a friend, partner or family member, your calm, compassionate presence can make a big difference to someone going through a traumatic time.
If you are still wanting to do more, asking them “what would feel helpful right now?” can be a supportive approach.
Sometimes support begins with simply staying present.
