13/04/2026
Sara, a dedicated single parent caring for her child while juggling employment and the challenges of everyday life.
After moving out of her parents’ home and securing her own tenancy, she was unaware that she was eligible for housing support. For over a year, she paid her full rent and council tax—money that could have been spared with the right information.
When she connected with our team, we conducted a comprehensive benefit check and discovered she had been missing out on essential housing support. Thanks to our intervention, she received her housing element backdated, easing months of financial strain.
But the support didn’t stop there. She received:
✔️ Emotional support for the complexities of her caring role
✔️ Signposting to services such as Family Fund
✔️ Access to a Carer Break for much-needed respite
This is more than a story of financial relief—it’s about restoring hope, dignity, and stability to a carer who had been quietly struggling.
Every carer deserves to know their rights and receive the support they need.
That’s why we’re here 🙏🏽
