Claremont Bank Surgery

09/01/2026

Weather Update – Storm Goretti

Due to heavy snowfall and hazardous travel conditions caused by Storm Goretti, today’s GP practice services are operating at reduced capacity to ensure patient and staff safety.

Some appointments may be delayed, moved to telephone consultations, or need to be rearranged. Our team is doing everything possible to maintain safe care.

We will contact patients directly if appointments are affected or please attend as planned however if you wish to cancel your appointment, please do so via the NHS App or by calling the practice.

For non-urgent medical issues, please consider using NHS 111 online https://111.nhs.uk/

Thank you for your patience and understanding during these exceptional weather conditions. Stay safe and avoid unnecessary travel.
Further updates will be posted here and on our website.

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24/12/2025

All the team at Claremont Bank Surgery would like to wish our patients and families a very Merry Christmas! ✨🎄

We would also like to say a huge thank you to everyone who has sent us Christmas cards and brought in chocolates and biscuits – your kindness and thoughtfulness really means a lot to us and has been very much appreciated.

Thank you for your continued support throughout the year 💙🎅🎁

11/12/2025

📱 Need help with the NHS App?
Please see below for places that offer NHS App support. 👇

Shrewsbury Library offer support sessions to get people set up on the NHS App.
You can visit the library or call 01743 255308 to arrange an appointment with a member of staff

https://next.shropshire.gov.uk/libraries/groups-and-support/health-and-wellbeing/nhs-app-registration-and-support/

The Roy Fletcher Centre offer digital tuition on Wednesdays 10.30 am -12.30 pm to anyone over the age of 60. Please call 01743 341300 to book a place.

https://royfletchercentre.co.uk/free-digital-tuition-and-support/

Ditherington Community Centre run a Digital Support Club on Tuesdays 9.30-10.30am.
To book call 0800 3213617 option 2

https://www.4all.foundation/activities/ditherington-community-centre-shrewsbury/digital-lunch-club

Barnabas Centre hold a digital drop ins on Wednesdays 10am-12pm no appointment needed

https://www.barnabascommunityprojects.org/

26/11/2025

We are experiencing limited appointment availability.

Our team is working hard to support as many patients as possible, and we kindly ask for your patience and understanding.

Thank you for bearing with us and your ongoing support!

19/11/2025

📢 Important Update About Ordering Prescriptions

As many of you will already know, POD is closing next week.

To help keep things running smoothly, we’re asking all patients who are able, to order their repeat prescriptions through the NHS App. It’s quick, convenient, and the easiest way to manage your medication.
👉 You can download the NHS App and find a helpful guide here:
https://www.nhs.uk/nhs-app/nhs-app-help-and-support/

If you need help downloading or setting up the app, please pop in and speak to our reception team — we’re more than happy to support you.

We also have a new green prescription box located outside the surgery for anyone who prefers to drop their repeat slips in.

We also have a dedicated repeat prescription email address: stw.prescriptionscbs@nhs.net
Please only use this if you are unable to use the NHS App or post your request in our prescription box.

🔔 Please note:
We do NOT take repeat prescription requests over the phone.

Thank you for your support!

Help using the NHS App or the NHS website.

06/11/2025

📢 POD Service Update

Sign up for the NHS app here: https://www.nhs.uk/nhs-app/account/

20/10/2025

📢 Practice Notice

We’re currently operating with a reduced number of GPs this week due to sickness and annual leave. Our team is doing their very best to ensure everyone is seen as quickly as possible, but some delays may occur.

We sincerely apologise for any inconvenience and thank you for your patience and understanding during this time.

— Claremont Bank Surgery Team

15/10/2025

The NHS App gives you a simple and secure way to access a range of NHS services. To find out which services are available through the App, and how to download it, visit ▶️ https://www.nhs.uk/nhs-app/

07/10/2025

Please note that we will be closed for staff training tomorrow afternoon (8th October 2025), and will resume normal operations at 8am on Thursday, 9th October 2025.

During this period, patients are advised to:
• Visit their local pharmacy
• Contact NHS 111 for medical advice.
• Call 999 in the event of a medical emergency.

We appreciate your understanding and cooperation.

29/09/2025

26/09/2025

Flu Vaccination Appointments Now Available!

Due to demand, we have opened up a morning clinic on Saturday 11th October with limited appointments.

Receiving your flu vaccine is an important step in protecting yourself and those around you during the upcoming flu season.

If you are eligible, we encourage you to schedule your vaccination appointment at your earliest convenience. Please contact the surgery by telephone on 01743 248244

23/09/2025

Following our most recent CQC inspection, we’re delighted to announce that we have been rated GOOD in all areas.

This achievement reflects the hard work and dedication of our entire team, who are committed to providing the best possible care and service to our patients.

We’d also like to thank our patients and community for your continued support—it really means a lot to us. 💙

👉 You can read the full inspection report here: https://www.cqc.org.uk/location/1-568172617