Claremont Bank Surgery

26/11/2025

We are experiencing limited appointment availability.

Our team is working hard to support as many patients as possible, and we kindly ask for your patience and understanding.

Thank you for bearing with us and your ongoing support!

19/11/2025

📢 Important Update About Ordering Prescriptions

As many of you will already know, POD is closing next week.

To help keep things running smoothly, we’re asking all patients who are able, to order their repeat prescriptions through the NHS App. It’s quick, convenient, and the easiest way to manage your medication.
👉 You can download the NHS App and find a helpful guide here:
https://www.nhs.uk/nhs-app/nhs-app-help-and-support/

If you need help downloading or setting up the app, please pop in and speak to our reception team — we’re more than happy to support you.

We also have a new green prescription box located outside the surgery for anyone who prefers to drop their repeat slips in.

We also have a dedicated repeat prescription email address: stw.prescriptionscbs@nhs.net
Please only use this if you are unable to use the NHS App or post your request in our prescription box.

🔔 Please note:
We do NOT take repeat prescription requests over the phone.

Thank you for your support!

Help using the NHS App or the NHS website.

06/11/2025

📢 POD Service Update

Sign up for the NHS app here: https://www.nhs.uk/nhs-app/account/

20/10/2025

📢 Practice Notice

We’re currently operating with a reduced number of GPs this week due to sickness and annual leave. Our team is doing their very best to ensure everyone is seen as quickly as possible, but some delays may occur.

We sincerely apologise for any inconvenience and thank you for your patience and understanding during this time.

— Claremont Bank Surgery Team

15/10/2025

The NHS App gives you a simple and secure way to access a range of NHS services. To find out which services are available through the App, and how to download it, visit ▶️ https://www.nhs.uk/nhs-app/

07/10/2025

Please note that we will be closed for staff training tomorrow afternoon (8th October 2025), and will resume normal operations at 8am on Thursday, 9th October 2025.

During this period, patients are advised to:
• Visit their local pharmacy
• Contact NHS 111 for medical advice.
• Call 999 in the event of a medical emergency.

We appreciate your understanding and cooperation.

29/09/2025

26/09/2025

Flu Vaccination Appointments Now Available!

Due to demand, we have opened up a morning clinic on Saturday 11th October with limited appointments.

Receiving your flu vaccine is an important step in protecting yourself and those around you during the upcoming flu season.

If you are eligible, we encourage you to schedule your vaccination appointment at your earliest convenience. Please contact the surgery by telephone on 01743 248244

23/09/2025

Following our most recent CQC inspection, we’re delighted to announce that we have been rated GOOD in all areas.

This achievement reflects the hard work and dedication of our entire team, who are committed to providing the best possible care and service to our patients.

We’d also like to thank our patients and community for your continued support—it really means a lot to us. 💙

👉 You can read the full inspection report here: https://www.cqc.org.uk/location/1-568172617

04/08/2025

Care Quality Comission (CQC) are visiting our practice on Wednesday 13th August and would like to hear your feedback about the care you’ve received. You can leave your comments via the link below:

Our service is regulated and assessed by the Care Quality Commission (CQC). Please feedback to CQC on care you have received from us via https://www.cqc.org.uk/give-feedback-on-care/PPVGFOCProviderchannel2023 You can also call CQC on 03000 616161 .

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