Silloth Group Medical Practice

30/10/2025

Some GP Practices are looking to understand more about what physical activity their patients currently do — and what they’d like to do in the future. 🏃‍♀️🚴‍♂️

So, if you’re registered with any of the following GP Practices, this survey is for you:

- Silloth Group Medical Practice
- Aspatria Medical Group
- Caldbeck Surgery
- Castlehead Medical Centre
- Dalston Medical Group
- The Croft Surgery
- Wigton Group Medical Practice
- Maryport Health Services
- Castlegate and Derwent Surgery

In collaboration with Cumberland Council they’re exploring ways to support their communities in reducing inactivity and improving wellbeing. 💙💚

Every voice counts — your feedback could help shape new local services and opportunities!

We'll add the direct link to the comments as well if you're not a 'QR Code Zapper' (yes I've just made up that technical term).

29/10/2025

Our phones are now working as normal, thank you for your patience and understanding 😊

29/10/2025

PHONE UPDATE

We are still having problems with our phones but have managed to get a divert it place, this means you won’t hear the usual welcome message and are unable to leave a prescription request. Can we politely ask that you dont ring the phone line to order a prescription unless its urgent as we only have one line in place. You can order your repeat prescription over the NHS app and hopefully our voicemail service will be back in operation soon. Thank you for your patience and understanding.

29/10/2025

We are still having problems with our phones but have managed to get a divert it place, this means you won’t hear the usual welcome message. Please bear with us as there is only one line in operation. Thank you for your patience.

Updated 1:45pm – 29/10/25:
We’re pleased to report that the technical issue with the phones across some of the GP Practices has now been resolved by providers. Thank you very much for your patience during this time. 💚💙

Updated 8am - 29/10/25 - this is still the case this morning for some practices with providers still working to fix the issues as soon as possible. We will keep you updated.

4:00pm - 28/10/25
We're receiving reports from some GP Practices that they are having some issues with their phone lines currently, which is resulting in limited lines/an intermittent service. This is again a wider issue with telephony providers.

💡 In the meantime, if your GP practice offers alternative ways to request appointments (such as online services or apps), we recommend using these options, wherever possible, while the phone lines are experiencing technical difficulties.

📱 you can check your local GP practice's social media or website for updates specific to your area.

Practices apologise for any inconvenience this may cause and appreciate your patience and understanding. 🙏 We hope this is resolved soon.

Please help spread the word to friends and family—especially those who may not be online or using social media to make them aware.
Thank you 💚💙

28/10/2025

Unfortunately it is a nationwide problem with our phone system which they are currently trying to resolve.

In the case of an emergency please call 999 and for any non urgent problems you can call 111 or use 111 online service for guidance. You can also send an on-line consultation via our website www.sillothgroupmedicalpractice.nhs.uk

Thank you for your patience and understanding.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

28/10/2025

We are experiencing technical problems with our phone lines, please be patient whilst we try and resolve the problem. Thank you.

23/10/2025

💙💚 Be Winter Ready: Stock Up Your Medicine Cabinet ❄️

The “winter is coming” messages will be hitting your feeds soon, so we thought we’d get in early… obvious Game of Thrones reference, anyone? Anyone? ... 😄 Anyway, let’s get to the useful bit!

As the colder months approach, it’s a good idea to make sure your home medicine cabinet is stocked with essentials — including homely remedies for common winter ailments. Many coughs, colds, sore throats, and upset stomachs can be safely managed at home with over-the-counter items and simple remedies recommended by your pharmacist.

🩺 Homely remedies and essentials to have on hand:

- Paracetamol and/or ibuprofen – for pain, fever, and aches
- Throat lozenges and cough syrup – to soothe sore throats and coughs
- Decongestant or vapour rub – for blocked noses
- Antihistamines – for allergies or itching
- Rehydration sachets – for sickness or diarrhoea
- Plasters, antiseptic cream, and bandages – for minor cuts or scrapes
- A thermometer – to check for fever
- Any regular prescription medicines you or your family need

💊 Top tip: Check expiry dates and replace anything out of date. Store medicines safely, out of sight and reach of children.

Your local pharmacist 🌟can provide expert advice on homely remedies and how to manage common winter symptoms safely.

🌡️ A little preparation goes a long way — help yourself stay well this winter!

👉 Find out more about Medicines Management: https://www.primarycarenorthcumbria.co.uk/medicines

21/10/2025

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

21/10/2025

SURGERY NOTICE

Unfortunately, due to unforeseen circumstances we are going to be without one of our GP’s for the foreseeable future. We will be contacting each individual patient who has an appointment with this doctor to discuss alternative arrangements and support their care. We would ask that you bear with us whilst we try to put alternative cover in place but until then we will be short of appointments that we can offer. This will also impact other services we provide such as minor surgery operations and coil fittings.

For non-urgent health issues please consider:

Visiting the local pharmacy for expert advice and support.
Calling or using 111 online service for guidance
Sending an on-line consultation via our website www.sillothgroupmedicalpractice.nhs.uk for any “non-urgent” queries and these will be triaged appropriately within two working days.
The NHS App is also available to view test results, book appointments and order prescriptions, please click on the link for more information and how to access the app. https://www.nhs.uk/nhs-app/

We thank you for your understanding and patience during this difficult time whilst we put alternative arrangements in place and offer our apologies for any inconvenience this may cause.

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.

21/10/2025

We are having problems with our phones this morning, please bear with us whilst we try and resolve the problem.

17/10/2025

We will be running a small flu/covid vaccination clinic on monday lunchtime and tuesday evening. These are appointment only so if you are eligible and would like one please call the surgery to book an appointment 💉

16/10/2025

Due to staff training the surgery will be closed from 1pm today and will re-open again at 8am tomorrow morning.

If you need urgent medical help during this time please contact NHS111 by calling ‘111’ or you can also visit: www.111.nhs.uk. This is available 24/7 to seek support for your symptoms. Always call 999 in an emergency if someone is seriously ill or injured, and their life is at risk.

We appreciate your patience and co-operation. This protected learning time (PLT) is very important to the surgery as it allows our staff time for training, education, further development and allows practitioners to keep up to date with best practice to help continuously improve our patient care and services.